Radio Volume Output Issue (1/2 expected output)

paffemt

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I’ve had the volume drop to 50% once, but cleared itself after a couple of drives. Now the “no volume” issue has happened a few times. Each time I was on XM and switched to AM and audio came back.
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Snayte

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Does messing with the speed sensitive volume settings do anything? Just thinking that may be getting wacky.
 

MacombRoger

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there is an AMP upgrade at the dealers if you want to give it a shot.
TSB# 08-151-18
New firmware number 68331275AF
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Wow. I get humming like sounds a lot. Especially when I stop moving. I wonder if this would help me.
 
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TurpJL

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JeepCares

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I’ve had the volume drop to 50% once, but cleared itself after a couple of drives. Now the “no volume” issue has happened a few times. Each time I was on XM and switched to AM and audio came back.
Hi paffemt,

Please let us know via private message if you decide to have your dealer look into this. We would like to have this documented and connect you with a Case Specialist who will work with your dealer to help find a potential solution.

Lydia
Jeep Social Care Specialist
 

Rahneld

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I doubt the problem is this but I'll throw it out there. Your volume controls (dial/behind steering wheel) *can* (depending on radio) set up to 3 different volumes depending on what application (radio/Uconnect, etc.) the radio is running at any given moment.

I wonder if the system is stuck in a non radio volume control setting and users, when adjusting the sound level, aren't controlling radio sound levels but another application's sound level that's also displayed through the stereo system.

 

Chemy350

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I have this problem.. have had it for months. I use Apple car play and stream Apple music. 9/10 songs played, come in at half volume, then randomly a song will play at full strength and scares the crap out of me :CWL:
 

JeepCares

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I have this problem.. have had it for months. I use Apple car play and stream Apple music. 9/10 songs played, come in at half volume, then randomly a song will play at full strength and scares the crap out of me :CWL:
Hi Chemy350,

Sorry to hear you are experiencing this as well. We suggest having your dealer inspect this concern if you have not done so already, as they are in the best position to assist. Let us know via private message if you decide to have your dealer look into this and we can escalate a case on your behalf for an additional layer of assistance.

Mark
Jeep Social Care Specialist
 

paffemt

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I doubt the problem is this but I'll throw it out there. Your volume controls (dial/behind steering wheel) *can* (depending on radio) set up to 3 different volumes depending on what application (radio/Uconnect, etc.) the radio is running at any given moment.

I wonder if the system is stuck in a non radio volume control setting and users, when adjusting the sound level, aren't controlling radio sound levels but another application's sound level that's also displayed through the stereo system.

Interesting theory, but when my Jeep was at low volume, even the GPS voice was low as well (I have speed warning turned on and the unit thinks the road the dealer is on is 35 not the posted 55).
 

Rahneld

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Interesting theory, but when my Jeep was at low volume, even the GPS voice was low as well (I have speed warning turned on and the unit thinks the road the dealer is on is 35 not the posted 55).
Noted sir. :)
 

bem1

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Same here. Does not matter if I am on Sat, FM, AM, BT, USB, Phone. The volume is the same. However, the button click tones are really loud...
 

offset_98

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Well, finally experienced this myself tonight. 2400 miles, doors off. Worked fine all day today cruising but this evening, nope. Pulled the #97 fuse and re-seated it. That worked. Hopefully this doesn’t become a regular thing.
 
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TurpJL

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Leaving my vehicle at the dealer with no doors and tops is problematic due to summer rain showers..
is disconnecting the cables to the doors enough to simulate no doors?

Also, a current test I am doing which has been successful for the past week is turning the jeep to accessory and letting the radio come on before starting. I am not sure if this is helping or I am just lucking out.
 
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TurpJL

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Well, finally experienced this myself tonight. 2400 miles, doors off.
From your description, you have a 2019, correct? I was hoping it was only 2018s. Are you manual or automatic transmission?
 
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