Radio shutting off and coming back on??

[wanderer]

One does it too . Usually after I shut it off and get back in a while or whenever I have to make an important phone. Call
I also had an issue with the rear locker locking. It happened in a drive through line at a Starbucks as I left the window and made the turn I could hear the tires drag on the corner. I thought I was just a clutz and must have hit the button so I reached down to shut it off but it wouldn’t go off the light stayed on. The locker stayed locked. Finally I pulled over. Disconnected the battery. Let it sit for 20 minutes reconnected the battery and the light stayed on. For a few seconds then. Shut off and the locker was unlocked.

Sponsored

 

[JeepCares]

As mentioned previously, mine rebooted plus all the dash lights/readings blacked out the first day of ownership in April 2019. This morning while driving the radio went dark and rebooted for the first since.

No need to take it a dealer. It doesn't throw a code and since it's the 2nd time in 11 months it won't be something they can reproduce. They'd just keep the jeep for a day then shrug their shoulders since a code doesn't tell them what part to replace.

Hi, I'm sorry to hear this. Please feel free to reach out if you would like any additional assistance.

Alison
JeepCares

 

[californiajeeping]

Has anyone had any issues with the Radio just shutting down, and then re-booting? This has happened about 6-10 times.

Other forums show that loose fuses are the culprit for rebooting and similar issues. Free to try and only takes 3 to 4 minutes.

 

[JROD1313]

Hi,

I'm sorry to hear that everyone is experiencing this concerns. Please let me know if you plan on visiting a dealership for this concern. I would be happy to assist you.

Alison
JeepCares

I mentioned it at the dealer when I was there for an appointment and the guy just shrugged his shoulders.

 

[californiajeeping]

I mentioned it at the dealer when I was there for an appointment and the guy just shrugged his shoulders.

Did you check the fuse? Several have reported the problem went away after fully seating the loose fuses.

 

[JeepCares]

I mentioned it at the dealer when I was there for an appointment and the guy just shrugged his shoulders.

I'm very sorry to hear this. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number, and mileage to get started.

Alison
JeepCares

 

[viper88]

I have the 8.4" Infotainment.

My radio had been having problems since they did the last update at my last oil change. I do not know if it is a coincidence or not? It has been rebooting for months since that update. I also get the blue screen and no back-up camera sometimes. The Uconnect functions also lock up sometimes. No volume adjustment, can't turn off the unit, nothing. The alert for FAVORITES keeps beeping and alerting me I have favorites on my XM channels when I do not. I was trying to wait until my next oil change to take it in to the dealer but my problem got more serious a few days ago. The radio locked up and would not turn off. None of the controls worked on the radio screen. None of the volume or power knobs worked either. Nothing on the screen worked. It even locked the time on the clock and the channel and artist on the XM screen. It would not turn off even if I turned off the ignition and locked the doors. The radio stayed on all the time. I was worried it would have drained the battery. I finally had to pull the yellow 20Amp (F97) fuse for the radio to get it to turn off.

I have about a dozen videos I was able to take of the rebooting, BLUE screen, screen locks ups. I am taking it into the dealer next week before I get stranded somewhere from the radio locking back up and staying ON. Hopefully the dealer takes all my videos as proof and orders a new radio or whatever they need.

 

[JeepCares]

I have the 8.4" Infotainment.

My radio had been having problems since they did the last update at my last oil change. I do not know if it is a coincidence or not? It has been rebooting for months since that update. I also get the blue screen and no back-up camera sometimes. The Uconnect functions also lock up sometimes. No volume adjustment, can't turn off the unit, nothing. The alert for FAVORITES keeps beeping and alerting me I have favorites on my XM channels when I do not. I was trying to wait until my next oil change to take it in to the dealer but my problem got more serious a few days ago. The radio locked up and would not turn off. None of the controls worked on the radio screen. None of the volume or power knobs worked either. Nothing on the screen worked. It even locked the time on the clock and the channel and artist on the XM screen. It would not turn off even if I turned off the ignition and locked the doors. The radio stayed on all the time. I was worried it would have drained the battery. I finally had to pull the yellow 20Amp (F97) fuse for the radio to get it to turn off.

I have about a dozen videos I was able to take of the rebooting, BLUE screen, screen locks ups. I am taking it into the dealer next week before I get stranded somewhere from the radio locking back up and staying ON. Hopefully the dealer takes all my videos as proof and orders a new radio or whatever they need.

I'm very sorry to hear this. Have you had a case open for this concern? If not, I would be happy to help! Please send us a private message.

Alison
Jeep Cares

 

[MaineBumpkin]

My 2109 RAM Radio has randomly rebooted a few times over the past few months. This also happened once in a great while in my 2015 RAM.

 

[viper88]

I'm very sorry to hear this. Have you had a case open for this concern? If not, I would be happy to help! Please send us a private message.

Alison
Jeep Cares

Hi,

I have contacted Jeep Cares and they promptly responded with a case number. Thank you!

 

[JeepCares]

Hi,

I have contacted Jeep Cares and they promptly responded with a case number. Thank you!

Great! Please let me know if you need anything else.

Alison
Jeep Cares

Sponsored