Quoted build/delivery time. Wait... What???

LuvHydro

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So I'm soaking in a hot tub, bored, so I contact Jeep Chat to inquire on the status of my 12/16 ordered JLUSS.

The response was what I expected:

SwatiBhardwaj
"Thank you so much for holding. I am showing that your order is in the scheduling phase of the manufacturing process. The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled for build. Currently no Dealer ETA has been provided."

That was no surprise at all.

BUT then I asked if He/She could tell me the current, average Order to Delivery times they are quoting on 22 orders.

I said I'm assuming 12-16 weeks.

He/She replied and I almost drowned.
His/Her response "7-9 weeks".
Now we all know that is...... wishful thinking at best.

Sadly when I went to question Him/Her further I hit the back key on my phone and lost the chat window.

If you contact JC, ask them the current order to delivery time. I'd be interested to see the responses we get.

I thought I saw an official Stellantis document that said 22s wouldn't deliver until ar least March.

 

Kiki392

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So I'm soaking in a hot tub, bored, so I contact Jeep Chat to inquire on the status of my 12/16 ordered JLUSS.

The response was what I expected:

SwatiBhardwaj
"Thank you so much for holding. I am showing that your order is in the scheduling phase of the manufacturing process. The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled for build. Currently no Dealer ETA has been provided."

That was no surprise at all.

BUT then I asked if He/She could tell me the current, average Order to Delivery times they are quoting on 22 orders.

I said I'm assuming 12-16 weeks.

He/She replied and I almost drowned.
His/Her response "7-9 weeks".
Now we all know that is...... wishful thinking at best.

Sadly when I went to question Him/Her further I hit the back key on my phone and lost the chat window.

If you contact JC, ask them the current order to delivery time. I'd be interested to see the responses we get.

I thought I saw an official Stellantis document that said 22s wouldn't deliver until ar least March.
I work at a Jeep dealership and we have had several 22's (of various trim levels, two door and unlimited), arrive and delivered to their owners.
 

mllcb42

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I thought I saw an official Stellantis document that said 22s wouldn't deliver until ar least March
There was a document sent out to dealers quoting an average delivery time of 20-24 weeks for wranglers, but there's been discussion that that is for dealer inventory vehicles rather than customer orders.
 

Terpsmandan

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I also work at a dealership and have a JLURD that I ordered 12/9/21. It has been in D1 status since 12/16 and has an estimated ship date of 1/24/22. Last spring, my coworker ordered a 4xe Sahara and it arrived in three weeks. Sold orders are being prioritized. Do you know what your order status and have they assigned you a ship date?
 


Nogifighter

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I ordered 10/12 and was told 6-8 weeks. We are at week 13 and they still haven’t scheduled/gathered the parts to build mine. JC is full of shit with the 7-9 week timeline unless it’s a Rubicon with every box checked.
 
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LuvHydro

LuvHydro

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I also work at a dealership and have a JLURD that I ordered 12/9/21. It has been in D1 status since 12/16 and has an estimated ship date of 1/24/22. Last spring, my coworker ordered a 4xe Sahara and it arrived in three weeks. Sold orders are being prioritized. Do you know what your order status and have they assigned you a ship date?
Yes still D. No date assigned.
My 21 ordered in June took 15 weeks.
 

TX_Ovrlnd

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I ordered 10/12 and was told 6-8 weeks. We are at week 13 and they still haven’t scheduled/gathered the parts to build mine. JC is full of shit with the 7-9 week timeline unless it’s a Rubicon with every box checked.
You begin counting the weeks from when 2022 JL orders started being built, December 16th. 13 weeks is in March.
 


Kiki392

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Yes still D. No date assigned.
My 21 ordered in June took 15 weeks.
I ordered mine (JLUR392) 12/23. It has been in D status since 12/27. Special orders tend to jump to D status with a vin fairly quick.
I find myself checking our dealer connect every hour to see if there has been any updates. That does not help at all. LOL!
 

Nogifighter

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H

This is the result of a poor dealer giving you intentionally bad information. They knew in October that production wasn't even starting until mid December, so they quoted you a time they knew was impossible.
I knew going in that production wouldn’t start till mid December. The source of my frustration is seeing jeeps ordered Nov/Dec rolling off the line already and they don’t even have an anticipated date for mine. I ordered a Willys JLU 3.6MT 8.4 Radio and premium top. I’ve seen jeeps with every option i have on cryptostickers ordered after mine but yet I remain in D status purgatory.
 

JayJay

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I personally wouldn't expect the Jeep Chat folks to have a clue as to what the average lead times are running.
 

Hearhear

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Don’t you know that “SwatiBhardwaj” is Hindu for “It’ll get there when it gets there”?

I ordered my 392 last September 5th. Didn’t appear in my garage until around December 29th. And that was considered a rather quick delivery considering what other people were going through. Parts shortages are a real and lingering issue. Probably labor and transportation shortages too.
 

Pinion

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A watched pot never boils. Your Jeep will arrive when it arrives.
This.

My Jeep was built right before Christmas. I didn't care about it until I saw it was built. Now I'm working hard trying to manage expectations.

 
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