Please help with Warn Zeon Platinum winch

[old schooler]

Hello everyone.

I need some expert advice on this Warn winch. I just got this afternoon a Zeon Platinum 10S and upon opening the box, I found some oil leaking on the gear side. It this something I should be worried about?

Please see the attached pictures.

Thank you for your insights.

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[Shaved Ice]

Looks like a seal isn’t installed correctly. I would return it.

 

[Rudolph Hart]

I have the same winch, it doesn’t leak. It’s not a cheap buy so you need to be happy with it.... I would return it too.

 

[old schooler]

Thanks for the advice. You are both right, no sense in stressing over this for such an expensive purchase. I will be returning it on Monday.

 

[old schooler]

Just an update to this, I went back to the store and requested for a replacement. They looked at the oil leak and said that is the first time they saw something like that. Exchanged for a new one, no questions asked.

Here’s the new one with a marking in the sticker saying “Revision Level: A2”
and upon opening the box, I found the signature of the builder who made the winch.

My thinking is that they probably improved something for the A2 revision and the builder’s signature is a nice added touch for tracing who made it if there is some failure along the way.

 

[Rudolph Hart]

Just an update to this, I went back to the store and requested for a replacement. They looked at the oil leak and said that is the first time they saw something like that. Exchanged for a new one, no questions asked.

Here’s the new one with a marking in the sticker saying “Revision Level: A2”
and upon opening the box, I found the signature of the builder who made the winch.

My thinking is that they probably improved something for the A2 revision and the builder’s signature is a nice added touch for tracing who made it if there is some failure along the way.

Nice to hear you got a positive outcome, enjoy

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