Penance81
Well-Known Member
- First Name
- Tillman
- Joined
- Dec 26, 2017
- Threads
- 10
- Messages
- 129
- Reaction score
- 135
- Location
- Jonesboro, AR
- Vehicle(s)
- 2018 JL Wrangler Unlimited Rubicon
- Vehicle Showcase
- 1
- Thread starter
- #16
No worries, and thanks for the follow up. I know you guys are doing your best to take care of it. I just wanted folks to be aware encase they happen to get an order before its all wrapped up. I very much still plan on sending some more business your way for some sliders once my wallet recovers :cwl:The hardware and packaging isssues are embarrassing. I certainly apologize for the time it took for you to figure it all out. You are correct that it's all part of new product launches, but we had all of this engineering ironed out before launch; this is just a follow through issue from our team.
We had a meeting this morning to go over the issues and will certainly have them handled moving forward but again, my apologies for the issues you've had.
I know you are in touch with tech support, so I don't want to step on their toes. If you need anything however, feel free to PM me.
Daryl
VP | JcrOffroad
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