Ordering a hard-copy 2018 Jeep Wrangler JL Owner's Manual

Wolverine

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I am too getting an error.
Oops... Looks like you found a broken link. We have notified the appropriate area to investigate and repair the problem. Please try again in a few hours.
I have tried and tried over three days and keep getting broken link error. Any suggestions?
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Ajn13

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I just ordered one through jeep chat also. The directions above were great, just kept getting an error message.
 

Wolverine

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I just ordered one through jeep chat also. The directions above were great, just kept getting an error message.
I just used the live chat as well. They said 10-12 weeks. Thanks a lot for the tip!
 

smithrd65

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Question for every New JL owner
Have you received your Owners Manual & Glove box material? The fasted way to get a Hard copy of the owners manual is do the chat they will ask for your last 8 of the vin# and contact info. while logged into Jeep.com

Last have you received your welcome kit.

You can call this# for the welcome kit Jeep Standard Care #1800-521-3186
 

W5MQS

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Yea...I called @Jeep Cares and asked for one a while back but come to think of it, I have never received it...even after they said I was 'approved' for it.
 

RDT300

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Just received mine today....Thickest owners manual I ever had for a vehicle...LOL. Took about 2 weeks
IMG_1634.JPG
 

Rhinebeck01

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Owner's Manual for my JL arrived today. I called the Hotline number, requested the manual and it arrived 9 days later via USMAIL.
 

BillG

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I emailed the wrangler hotline, told them I bought a JL, gave vin, and they still sent a JK Manual. I saw on here that they did that early on, but I thought after enough times they’d be getting it right by now. So I emailed them back... guess it will be mid week before I hear anything because of Memorial Day weekend.:angry:
 

mjsull

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Thanks for the info. I just called to order my manual. You've got to love 24x7 customer service. It's 5:15am my time and I just had the most pleasant conversation with the customer service rep.
 

Matthew/E36

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I got these two with mine. The user guide is 336 pages. I guess there is a bigger one?

F968420F-7760-4B82-A39F-ADD62E9CC8D0.jpeg
Most realize this, but note you should get these booklets in a glove box w/Jeep jacket wrapped in plastic. However the "User Guide" is an odd collection of what I assume are legal things they need to provide you. It covers a lot of seatbelt use, child car seats, etc. in great detail for 300+ pages, lol.

The "Owner's Manual" is much larger and covers vehicle options and features.

As others, the web links were not working, so I used Jeep Chat and they stated it is on its way now, taking about 10 days.
 

BillG

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Most realize this, but note you should get these booklets in a glove box w/Jeep jacket wrapped in plastic. However the "User Guide" is an odd collection owhat I assume are legal things they need to provide you. It covers a lot of seatbelt use, child car seats, etc. in great detail for 300+ pages, lol.

The "Owner's Manual" is much larger and covers vehicle options and features.

As others, the web links were not working, so I used Jeep Chat and they stated it is on its way now, taking about 10 days.
I got a jk manual by mistake. Took about a week. Still waiting on correct manual to get here.
 
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