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ORDER TRACKING for your Jeep Wrangler

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dmeyerrph

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I just got notice from another JL forum. I do not know if this is old news or not. Thought I would pass it on.

Dedicated JL Phone Number / Email
Today Jeep announced an all new hotline and email dedicated to the All New Wrangler JL. This way set up for folks to follow up on order status, customer issues, etc.

Dedicated Jeep Wrangler Customer Care Line
Phone: 1-866-362-2146
Email: [email protected]
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ekimgnuj

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@BGJLU here you go...
Ingate / Rebay at Facility 04/16/18 01:28:00 PM ALORTON ETA TBD
Ingate / Rebay at Facility 04/06/18 02:31:00 PM TOLEDO, OH ETA TBD
Routing Changed 04/05/18 06:19:00 AM TOLEDO, OH ETA TBD
Order Status Changed 04/05/18 06:19:00 AM TOLEDO, OH ETA TBD
VIN Assignment by MFG 03/27/18 08:03:00 AM TOLEDO, OH ETA TBD

@newb here you go...
Constructively Placed 04/14/18 12:57:00 AM
04/21/2018 - 04/25/2018
Order Status Changed 03/22/18 02:19:00 PM TOLEDO, OH ETA TBD
Routing Changed 03/20/18 08:44:00 PM TOLEDO, OH ETA TBD
Order Status Changed 03/20/18 08:44:00 PM TOLEDO, OH ETA TBD
VIN Assignment by MFG 03/09/18 08:03:00 AM TOLEDO, OH ETA TBD
Spreadsheet loads just fine for me, but could you make my entry say something other than "buried in a corner somewhere in Marion, OH?" :cwl:
 

BGJLU

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BGJLU 3/12/2018 1C4HJXEG8JW193964 41344932 45668 JLJP74 WRANGLER SAHARA UNLIMITED 999.9 4WD 2,018 S KZ W 04/10/18 01:45:00 PM RACEHORSE OFFSITE ALORTON, IL Ingate / Rebay at Facility 04/16/18 01:28:00 PM ETA TBD
DIEPHOLZ AUTO GROUP OF PARIS, INC.
Ingate / Rebay at Facility 04/06/18 02:31:00 PM TOLEDO, OH ETA TBD
Routing Changed 04/05/18 06:19:00 AM TOLEDO, OH ETA TBD
Order Status Changed 04/05/18 06:19:00 AM TOLEDO, OH ETA TBD
VIN Assignment by MFG 03/27/18 08:03:00 AM TOLEDO, OH ETA TBD
@Yellow109r

Thanks guys. Not the answer I wanted to see, but it is what I expected.
 

ekimgnuj

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jeep-1.PNG


delivered. Happier with it than anticipated. The color is absolutely amazing, and the interior is great.

going to do mini-review in general after a bit - better than posting in 3 places. but wanted to share that deliveries really do occur - and thanks one more time to @JLWF Dealer Guy for all the help in the tracking, definitely helped keep me sane.
Congrats, it looks beautiful. I wasn't sure if I would like the blue, and didn't want to wait for Sting Grey (turns out THAT was a stupid decision) now I'm regretting going with Granite.
 

simpleJL

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StuckinNC

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After 2 and a half months since my order went through, I have made it to KZ. Now only God knows how much longer until it really comes.
 

JeepCares

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Hello everyone,
We know a lot of you still have questions regarding your orders. We do have some additional teams you can reach out to who are specifically trained to assist with order tracking. You can call this specialty team at 866-362-2146 or email at [email protected]. As always, feel free to send us a private message as well.
Julie
Jeep Social Care Specialist
 

Kery00

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Hello everyone,
We know a lot of you still have questions regarding your orders. We do have some additional teams you can reach out to who are specifically trained to assist with order tracking. You can call this specialty team at 866-362-2146 or email at [email protected]. As always, feel free to send us a private message as well.
Julie
Jeep Social Care Specialist
Thanks for the information. I just send a request to the email provided and will let people know what sort of response I get.
 

Yellow109r

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Hello everyone,
We know a lot of you still have questions regarding your orders. We do have some additional teams you can reach out to who are specifically trained to assist with order tracking. You can call this specialty team at 866-362-2146 or email at [email protected]. As always, feel free to send us a private message as well.
Julie
Jeep Social Care Specialist
I sent a PM and never got a response
 

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Yellow109r

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BGJLU

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@Yellow109r

Thanks guys. Not the answer I wanted to see, but it is what I expected.
For the Alorton Gang...just got off the phone with my dealer who consulted his FCA Rep. Shortage of delivery drivers in and out of Alorton and they are now estimating that the earliest pick up date for my Jeep from Alorton is 5/8. Said it could be up to 2 weeks after that for delivery to dealer. Bummer!
 

alltimesaresoon

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Just have it flown there. On a plane. Like that other guy claimed. Problem solved
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