ORDER TRACKING for your Jeep Wrangler

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  1. hotkarl

    hotkarl Active Member

    Vehicle(s):
    2018 JL Sport 2 door
    Joined:
    Jul 24, 2018
    Location:
    New England
    Posts:
    28
    Liked:
    6
    My order was placed on 7/18 (just beat cut-off). When can I start harassing dealer for status updates? Lol...

    I'm in no rush but the person buying my down payment is...
     
  2. IowaRaider

    IowaRaider Active Member

    Vehicle(s):
    2018 JL Sahara, 2012 JK Sport
    Joined:
    Jul 9, 2018
    Location:
    Iowa
    Posts:
    39
    Liked:
    37
    Got a build sheet this morning when I checked myself, but now it's gone. Hope that's not a bad sign. Dealer says it's JB so probably all good.
     
  3. lorlik

    lorlik Well-Known Member

    First Name:
    Leonid
    Vehicle(s):
    2014 Jeep Grand Cherokee Overland (Sold), 2018 Jeep Wrangler JLUR White
    Joined:
    Jul 6, 2018
    Location:
    MA
    Posts:
    51
    Liked:
    21
    Mine has been stuck in JB for almost 3 weeks now. There doesn't seem to be any logical explanation as to why some get stuck. I see people here with similar build to mine that were ordered later and have already received them. So far Jeep Chat was unable to explain why that is. They have escalated this issue to another department but I have not relieved any useful information from them yet.
     
  4. pryncetrose

    pryncetrose Member

    First Name:
    Adam
    Vehicle(s):
    2018 Jeep wrangler Unlimited Sport
    Joined:
    Jun 13, 2018
    Location:
    Cincinnati, OH
    Posts:
    15
    Liked:
    15
    I ordered my Jeep sport unlimited on July 3rd basic features. It got to the dealership on the 21st and I picked it up yesterday. I'm in Cincinnati, OH. Not to far from Toledo.

    image1.jpeg
     
    CJTJJK-JLNOW, Sulo and Blonson like this.
  5. tp_ict

    tp_ict New Member

    First Name:
    Tom
    Vehicle(s):
    2013 Grand Cherokee
    Joined:
    Jul 24, 2018
    Location:
    KS
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    4
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    0
    30 days now and mine was also “escalated” but they couldn’t tell me anything more than the phone agents had been saying the previous three weeks. Essentially just have to wait because they have no idea what the holdup is and no idea when an estimated shipping date might be provided (besides the original one of 6/26.)
     
  6. lorlik

    lorlik Well-Known Member

    First Name:
    Leonid
    Vehicle(s):
    2014 Jeep Grand Cherokee Overland (Sold), 2018 Jeep Wrangler JLUR White
    Joined:
    Jul 6, 2018
    Location:
    MA
    Posts:
    51
    Liked:
    21
    30 days in JB or 30 days since you ordered? What is your build?
     
  7. Pete the Wheel

    First Name:
    Pete
    Vehicle(s):
    2018 JLU Sting Gray Rubicon
    Joined:
    Jul 17, 2018
    Location:
    Long Island NY
    Posts:
    10
    Liked:
    2
    Where can you track this information? Thanks, Pete
     
  8. lwebs

    lwebs Well-Known Member

    First Name:
    Martin
    Vehicle(s):
    CJ-7, JLU Safari
    Joined:
    Jun 18, 2018
    Location:
    British Columbia
    Posts:
    78
    Liked:
    146
    Occupation:
    Retired
    There are several ways to track your order.
    1. Keep in touch with your sales rep. Mine, Andrew at Woodgrove Chrysler Jeep in Nanaimo BC has been great at keeping me informed.
    2. Contact the Jeep folks directly at https://www.jeep.com/webselfservice/jeep/index.html
    3. Some of us pay to become premium members at https://jeepgarage.org/f3/are-you-looking-to-become-a-premium-member-for-vehicle-tracking-78151.html They say they "can track the build and delivery process of ANY ChryCo or FCA vehicle...including international builds!"
    4. Once your Jeep has been built, and the window sticker or build sheet is available, the following tracker will email you a link to that info. JLWF JL Tracking Tool: Window Sticker and Build Sheet Lookup
    So far my best information has come from my sales rep. He regularly emails me updates regularly. Just this week he told me my 2.0 Turbo will be built next week.

    Martin

     
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  9. OP
    OP
    JAY

    JAY Administrator
    Administrator

    First Name:
    Jay
    Vehicle(s):
    Wrangler
    Joined:
    Jan 13, 2015
    Posts:
    1,718
    Liked:
    4,682
    Garage Profiles:
    1
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