ORDER TRACKING for your Jeep Wrangler

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Scott1911

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ClayMan

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It was "Adam"
Adam is a lier. He told me yesterday not to call for another ten days or my order will be moved back to D. And, if I need an update on my order, I should call my Jeep dealership. According to him they are Jeep Care and not Jeep Customer Support.
 

kush

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Adam is a lier. He told me yesterday not to call for another ten days or my order will be moved back to D. And, if I need an update on my order, I should call my Jeep dealership. According to him they are Jeep Care and not Jeep Customer Support.
Well Adam isn't doing a good job showing that Jeep "Cares" I kept the whole thread, it was ridiculous. I have no additional information on my Jeep but I do now know that Jeep is apparently ramping up their cyber security department to account for increased webchat activity. Previous jeep chats were alot more friendly though not particularly useful.
 

drummerchick

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Adam is a lier. He told me yesterday not to call for another ten days or my order will be moved back to D. And, if I need an update on my order, I should call my Jeep dealership. According to him they are Jeep Care and not Jeep Customer Support.
He told me the same. When he or Chad pops up, I just close the window and reconnect to try to get someone else.
 
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BluegrassGal

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So is is possible to go from D1 status to D? I chatted with Jeep chat this evening and they indicated I was D after being in D1 for probably a month now. And to top it off they said, and I quote "If the vehicle was pinged so many times in a short period, this could cause it to regress and be subject to delays while security looks into excessive ping checks. How often do you check your status on this VIN?"

Now I probably only check once every week or two though I'm lucky enough to be on JLWF Dealer Guy tracking list. Is this their way of telling me to shut up and leave them alone?
Check it often as you like, this is America. We’re paying enough for their product. We can form a posse n go ping them if necessary.
 

FloridaCowboy

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I got a call / voicemail from FCA giving me an update on the build of my Ocean Sahara today.
Has anyone else had this happen?
It’s always me with Jeep chat or calling to see what’s happening!
Ordered 1/26 and really tired of waiting.
She did say it was in F, paint.
No eta.
But 2 weeks ago it was in KZ, and tonight in jeep chat it is in D1 still.
WTF?
 

drummerchick

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I got a call / voicemail from FCA giving me an update on the build of my Ocean Sahara today.
Has anyone else had this happen?
It’s always me with Jeep chat or calling to see what’s happening!
Ordered 1/26 and really tired of waiting.
She did say it was in F, paint.
No eta.
But 2 weeks ago it was in KZ, and tonight in jeep chat it is in D1 still.
WTF?
Did you order the flux capacitor option?
 

FrenchSSGTMike

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It was "Adam"
Adam is a major DICK ! He was giving me crap for being in Canada and wouldn’t say sh*%# while others obviously didn’t care.
In the French Army we’d call that «corporalism», when one guy has like no freaking power, and then he gets an ounce of it and then acts like he’s the master of the universe !
I say we all go punish him !!!

29708C9C-D878-489A-8696-46991D1C988D.gif
 

BluegrassGal

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Adam is a major DICK ! He was giving me crap for being in Canada and wouldn’t say sh*%# while others obviously didn’t care.
In the French Army we’d call that «corporalism», when one guy has like no freaking power, and then he gets an ounce of it and then acts like he’s the master of the universe !
I say we all go punish him !!!

29708C9C-D878-489A-8696-46991D1C988D.gif
Posse Time. With a noose
 

CJTJJK-JLNOW

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So is is possible to go from D1 status to D? I chatted with Jeep chat this evening and they indicated I was D after being in D1 for probably a month now. And to top it off they said, and I quote "If the vehicle was pinged so many times in a short period, this could cause it to regress and be subject to delays while security looks into excessive ping checks. How often do you check your status on this VIN?"

Now I probably only check once every week or two though I'm lucky enough to be on JLWF Dealer Guy tracking list. Is this their way of telling me to shut up and leave them alone?
The same names that have popped up further in this thread, Chad/Adam told me similar BS. It coincided with me realizing they were full of it and not worth my time. However I am on the tracking sheet so I don’t really NEED Jeep chat anymore. I also took screenshots.
 
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