Opinion on Mopar 2” lift Install.

[Granizle]

Hello all, I’m looking for opinions on my recent dealership install of a 2” Mopar lift. After looking at the install in noticed that the shocks with the plastic guards are on the front, are they not supposed to be the rear shocks ? I watched a few install videos by CJ Off-road and Extreme Terrain and they show the rear shocks with guards. I mentioned this to the service manager and he told me that his tech said it’s the only way they would fit due to the spacers on the top of the shocks. I didn’t argue about it but showed him a picture online of what I had seen in the past and he said he was positive it was installed correctly. I ended up emailing Mopar customer care about it and they told me that they couldn’t give technical details through email or over the phone so they had to go with the dealerships diagnosis and if I felt it was wrong to go get a second opinion from another dealership. So here I am looking for install pics from the Jeep community to see who is right. Thanks for any input.

Sponsored

 

[Granizle]

Hello all, I’m looking for opinions on my recent dealership install of a 2” Mopar lift. After looking at the install in noticed that the shocks with the plastic guards are on the front, are they not supposed to be the rear shocks ? I watched a few install videos by CJ Off-road and Extreme Terrain and they show the rear shocks with guards. I mentioned this to the service manager and he told me that his tech said it’s the only way they would fit due to the spacers on the top of the shocks. I didn’t argue about it but showed him a picture online of what I had seen in the past and he said he was positive it was installed correctly. I ended up emailing Mopar customer care about it and they told me that they couldn’t give technical details through email or over the phone so they had to go with the dealerships diagnosis and if I felt it was wrong to go get a second opinion from another dealership. So here I am looking for install pics from the Jeep community to see who is right. Thanks for any input.

 

[Spank]

Christ. If your dealership can't follow simple instructions, which clearly indicate which shocks go where, I'd be concerned about what else they might have gotten wrong with the install. I wouldn't be surprised if they didn't torque anything right, either. Take it back and tell them to do it right. This isn't a difficult kit to install, especially for a shop with a lift and professional tools, and swapping those out would be easy.

 

[RMojitoJL]

 

[Granizle]

Christ. If your dealership can't follow simple instructions, which clearly indicate which shocks go where, I'd be concerned about what else they might have gotten wrong with the install. I wouldn't be surprised if they didn't torque anything right, either. Take it back and tell them to do it right. This isn't a difficult kit to install, especially for a shop with a lift and professional tools, and swapping those out would be easy.

Yeah it’s the first Mopar lift they have done.

 

[Granizle]

Christ. If your dealership can't follow simple instructions, which clearly indicate which shocks go where, I'd be concerned about what else they might have gotten wrong with the install. I wouldn't be surprised if they didn't torque anything right, either. Take it back and tell them to do it right. This isn't a difficult kit to install, especially for a shop with a lift and professional tools, and swapping those out would be easy.

Response I got back from Mopar.

 

[Spank]

Wonderful. "Veronica" is about as useless as the dealership. Unfortunately, she's right, and it sounds like you'll need to take it elsewhere.

 

[Roky]

Hello all, I’m looking for opinions on my recent dealership install of a 2” Mopar lift. After looking at the install in noticed that the shocks with the plastic guards are on the front, are they not supposed to be the rear shocks ? I watched a few install videos by CJ Off-road and Extreme Terrain and they show the rear shocks with guards. I mentioned this to the service manager and he told me that his tech said it’s the only way they would fit due to the spacers on the top of the shocks. I didn’t argue about it but showed him a picture online of what I had seen in the past and he said he was positive it was installed correctly. I ended up emailing Mopar customer care about it and they told me that they couldn’t give technical details through email or over the phone so they had to go with the dealerships diagnosis and if I felt it was wrong to go get a second opinion from another dealership. So here I am looking for install pics from the Jeep community to see who is right. Thanks for any input.

You are correct, they’re backwards, not all dealerships are bad, I personally am lucky, I have a great one, but some of them , I mean, if they can’t even put the right amount of oil in on oil changes how on earth could they do a lift!....

 

[Jank4AU]

Have them watch this install video....

This makes me very afraid.

 

[DaddyEngineer]

Dang it, I was finally able to look at mine and 4WP put mine in wrong too.

Scott

 

[GhostDivers]

Yeah it’s the first Mopar lift they have done.

It shows...

 

[Buckleup]

It’s pretty clear in the instructions. The good news is the second opinion will be good and it should be free to get it corrected.

 

[19 JLUR Bright Whit3]

Besides the shocks being in the wrong place the blue labelled springs should be on the passenger's side. Doh!

 

[Granizle]

Besides the shocks being in the wrong place the blue labelled springs should be on the passenger's side. Doh!

And you are right, I went and snapped a pic of the blue tag on the front spring on the drivers side and matched it with the instructions I have and its supposed to be on the right rear. I’ve already brought it back to get the shocks swapped around and got RK track bars put in and they didn’t adjust the drag link so I ended up with an electronic stability control code flash up because the steering wheel was off center. These guys are pretty much incompetent and won’t be getting any further mods done there.

 

[Halstem1]

Couple questions on this.... there is another thread going with a similar issue. The lovely person who posted that brought to my attention that my shocks are also installed backwards, front to rear.

What, if any, potential damage could be done by installing the shocks like this? Assuming the dealer is correcting and walking through each install step with you to insure it is correct. What potential damage could be done? Is there a need to replace the shocks? If I understand correctly, the bump stops in the front would be too short to keep the shock from bottoming out (since the rear shock is 3" longer). Could that cause damage? How about in the rear if they are fully extended and are 3" too short? Other than that, I think the black plastic covers being installed up front hit the shot tower on the frame scuffing them up. I'd like to argue that the dealer replace the shocks when they install correctly.

For what its worth.... the owner of the dealer and the service manager seemed really sorry. I have no idea what kind of education it takes to be a service tech. Based on several installs that have been wrong, I'm guessing not much. Sad.

Sponsored