OMG this is excruciating!

Zelena’s green

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I would like to know if any of you have had this same experience. I ordered my Jeep on 9/08/18. I have been following it’s production and watching daily as it has traveled acrossed the states from Toledo to Spokane, WA. The Jeep arrived in Spokane last Saturday, the 13th. As of yet, it has not been unloaded from the rail car! Tomorrow is 5 days it’s been in Spokane! I don’t know why it’s taking so long to unload a train! I am super frustrated and concerned with the lack of communication I am getting from the dealer at this point. Please tell me I am not the only one who has had a long wait to get your Jeep off of a train!





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will1111

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People have waited weeks even when they're a few miles away
 

Carlton

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You have waited 2 months and will have the jeep soon. There are some that ordered 6+ months ago and still waiting... It could be worse.
 

Ohwillyb

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I would like to know if any of you have had this same experience. I ordered my Jeep on 9/08/18. I have been following it’s production and watching daily as it has traveled acrossed the states from Toledo to Spokane, WA. The Jeep arrived in Spokane last Saturday, the 13th. As of yet, it has not been unloaded from the rail car! Tomorrow is 5 days it’s been in Spokane! I don’t know why it’s taking so long to unload a train! I am super frustrated and concerned with the lack of communication I am getting from the dealer at this point. Please tell me I am not the only one who has had a long wait to get your Jeep off of a train!
How are you tracking? If you're tracking at JG could I get your username? I would like to follow this.
 
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wibornz

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I ordered my Jeep about two weeks ago. I hope it does not come in until after Jan 1st. Just think every day you wait is a day you are not paying insurance or a payment on it.

Probably doesn't help. I know. secretly I want mine now!
 
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Zelena’s green

Zelena’s green

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How are you tracking? If you're tracking at JG could I get your username? I would like to follow this.
I am tracking at Jeep Garage. Finally this morning it says the rail car was unloaded! Maybe I will see my Jeep today. I am just growing very impatient. My user name on JG is slmonty72.
 

Ohwillyb

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I am tracking at Jeep Garage. Finally this morning it says the rail car was unloaded! Maybe I will see my Jeep today. I am just growing very impatient. My user name on JG is slmonty72.
This is what your tracking looks like when I view it. Do you see something different?

Screenshot_20181018-093110_Samsung Internet.jpg
 
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Zelena’s green

Zelena’s green

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This is what your tracking looks like when I view it. Do you see something different?

Screenshot_20181018-093110_Samsung Internet.jpg
slmonty72 (Wrangler Sahara Unlimited JL - Mojito!)
Date ordered: 09/08/2018
Current Status: KZ
D1 status date: 09/12/2018
Estimated delivery: 10/12/2018 - 10/18/2018
Built pending inspection: 09/24/18
Production Status KZ Received 09/24/18 09:57:00 AM
Ingate / Rebay at Facility 09/24/18 10:45:00 AM TOLEDO - RAIL
Railcar Departure / Yard Exit 09/27/18 07:45:02 AM TOLEDO - RAIL VDC
In-Transit Report Station, Rail Arrival 09/27/18 07:20:00 PM AIR LINE JUNCTION, OH
In-Transit 09/30/18 12:39:00 PM TERRE COUPEE, IN
Rail Interconnect Carrier 09/30/18 06:25:00 PM GIBSON, IN
Rail Interconnect Carrier 10/02/18 05:12:00 PM BERKELEY, IL
In-Transit 10/03/18 08:35:00 AM CLINTON, IA
In-Transit 10/03/18 03:08:00 PM BOONE, IA
In-Transit 10/03/18 06:48:00 PM MISSOURI VALLEY, IA
In-Transit 10/04/18 01:03:00 AM GRAND ISLAND, NE
In-Transit Report Station, Rail Arrival 10/04/18 06:06:00 AM NORTH PLATTE WEST, NE
In-Transit 10/05/18 04:34:00 PM NORTH PLATTE WEST, NE
In-Transit 10/08/18 03:54:00 PM OGALLALA, NE
In-Transit 10/09/18 05:37:00 AM CHEYENNE, WY
In-Transit 10/09/18 03:15:00 PM RAWLINS, WY
In-Transit 10/09/18 08:23:00 PM GREEN RIVER, WY
In-Transit 10/10/18 05:10:00 AM POCATELLO, ID
In-Transit 10/10/18 01:58:00 PM NAMPA, ID
In-Transit 10/11/18 03:09:00 AM LA GRANDE, OR
In-Transit Report Station, Rail Arrival 10/11/18 11:12:00 AM HINKLE, OR
In-Transit 10/12/18 11:10:00 PM WALLULA, WA
Railhead, Railcar Ingate (Arrival) 10/13/18 04:25:00 AM SPOKANE, WA
Railhead, Railcar Ingate (Arrival) 10/15/18 11:25:00 AM SPOKANE, WA
Railcar Unloaded 10/17/18 03:52:00 PM SPOKANE, WA VDC
 

Goin2drt

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Yes excruciating waiting. To answer your communication issue. It’s a non issue. You won’t get any. Your dealer nor Jeep have no control or probably don’t even have a number to call some guy and ask why isn’t the Jeep getting unloaded. You are at the rail co. mercy.
 

VolCntry73

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Not uncommon at all. It could have been that the rail yard doesn't have the room for more offloads. While it can be frustrating because it's not on our timeline, I would rather it not be unloaded where it could get damaged.

You'll have your Jeep soon and all this will be history. You are still on track to get your jeep within 2 months. Patience.
 
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Zelena’s green

Zelena’s green

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Yes excruciating waiting. To answer your communication issue. It’s a non issue. You won’t get any. Your dealer nor Jeep have no control or probably don’t even have a number to call some guy and ask why isn’t the Jeep getting unloaded. You are at the rail co. mercy.
I totally get that. Honestly I am just shocked with as many trains come through this city every day, that it takes this long to get one train unloaded. If I took this long to do my job, people would die, but I am a nurse. Granted, very different profession. Just shocked. And I needed to vent.
 
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Zelena’s green

Zelena’s green

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Not uncommon at all. It could have been that the rail yard doesn't have the room for more offloads. While it can be frustrating because it's not on our timeline, I would rather it not be unloaded where it could get damaged.

You'll have your Jeep soon and all this will be history. You are still on track to get your jeep within 2 months. Patience.
And I do feel that my dealer should be communicating with me better about it’s status, rather than me reaching out to them every day asking what’s going on, they should be contacting me and letting me know. It’s called customer service.
 

VolCntry73

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And I do feel that my dealer should be communicating with me better about it’s status, rather than me reaching out to them every day asking what’s going on, they should be contacting me and letting me know. It’s called customer service.
I think most dealers work off ETA. So if you reached out to them and said, "Hello, just wanted to see if you had an ETA for my order." They would provide you an ETA on when Jeep is expected to deliver yours to the dealership. By all means, you can track its progress, but I'm not sure that I agree that the dealership should reach out to you every day letting you know where it is in every step of delivery process.

I get it...your excited to get your Jeep. I was in the same boat back in July/Aug. I tracked its progress every day. But the ETA my dealer gave me was 8/3 and it was delivered on 8/1. I didn't feel I should hound them every day since I could watch where it was in delivery. It's both a benefit and a curse to have Jeep Garage at your disposal. But again, you are just days now away from having a brand new Jeep....I don't think it's worth getting so worked up over.

Just my opinion.
 

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