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NYC tristate warranty work and maintenance. Which dealer is best?

nypharm

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I'm from NYC and bought my car down in philly. Unfortunately its not convenient for me to drive 6 hours round trip for warranty work. Anyone recommend what dealer around NYC does good work, with little to no issues or lies?
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WrnglrJL

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Having dealt with NYC Jeep dealers and upstate and Connecticut dealers.... go to one further away from the intercity non sense. For example you can go to star in queens and they are busy as hell but I personally go to Wetmoreā€™s in Connecticut and they are super chill and willing to actually listen to whatā€™s wrong and actually attempt to resolve your problem without the run around. Just my 2 cents.
 

JeepCares

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I'm from NYC and bought my car down in philly. Unfortunately its not convenient for me to drive 6 hours round trip for warranty work. Anyone recommend what dealer around NYC does good work, with little to no issues or lies?
Hi nypharm,
You can enter your zip code here to view all certified Jeep dealerships in your area: [https://www.jeep.com/find-dealer.html]. If you see any dealerships that have received a Customer First award this means that this dealer has achieved the highest level of customer experience recognition in five core areas: people, facility, processes, customer metrics and training certification. If you ever have any questions or concerns during a service appointment feel free to send us a PM for assistance!
Alex
Jeep Social Care Specialist
 
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personally haven't dealt with island jeep in staten island by Ii hear that they are a nightmare. While i was there getting my deposit back a few weeks ago because the salesperson promised me 2 different cars and couldnt deliver on either of them. A lady brought her car in for a recall thing, they decided without telling her to change her oil, even though thats how she knew about the recall a by getting the oil change a week earlier. Then they played if off like it was no big deal, tried to charge her for it anyway. I see stories all the time on facebook about how horrible it is to go there and deal with them'
 
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nypharm

nypharm

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Yea paying $19 toll to go to staten island isn't my first choice, nor is dealing with horrible dealers I've heard about on staten island. Thanks
 

wriver82

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Having dealt with NYC Jeep dealers and upstate and Connecticut dealers.... go to one further away from the intercity non sense. For example you can go to star in queens and they are busy as hell but I personally go to Wetmoreā€™s in Connecticut and they are super chill and willing to actually listen to whatā€™s wrong and actually attempt to resolve your problem without the run around. Just my 2 cents.
Have been going to Wetmore's for 30 years, never an issue, great bunch of people.
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