No sound from speakers

jumpdaddy143

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Happened to me this morning also, was completely baffled. No audio at all out of the speakers. Immediately came to this forum page and tried the AM fix....worked like a champ. Love this jlwranglerforum page.





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Jhatley7

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Mine in at the dealer now. I’m going to assume I have a different issue since the am did not work for me. Got to love the “I’ll call you tomorrow with an update” BS the writers give you. I’ll call today and see what they say.
 

alrola

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Mine in at the dealer now. I’m going to assume I have a different issue since the am did not work for me. Got to love the “I’ll call you tomorrow with an update” BS the writers give you. I’ll call today and see what they say.
they will say...... "could not reproduce problem" "working as designed"
 

Jhatley7

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they will say...... "could not reproduce problem" "working as designed"
BULL S***T! I dropped it off not working. Stopped working over 24 hours prior. @JeepCares will defiantly be hearing from me if that happens. Also the writer saw it not working the day it stopped. Swung in after it stopped and they said they didn't have time to look at it.
 

JeepCares

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BULL S***T! I dropped it off not working. Stopped working over 24 hours prior. @JeepCares will defiantly be hearing from me if that happens. Also the writer saw it not working the day it stopped. Swung in after it stopped and they said they didn't have time to look at it.
@Jhatley7,

Please send us a private message if you are in need of assistance while your Jeep is in service. We can certainly look into your situation further.

Darlene
Jeep Social Care Specialist
 

Jhatley7

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@Jhatley7,

Please send us a private message if you are in need of assistance while your Jeep is in service. We can certainly look into your situation further.

Darlene
Jeep Social Care Specialist
Thank you ma’am. I’ll pm you with the details.
 

LHB

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@JeepCares I've repeatedly had the same issue. Toggling to AM is not fixing the issue. I already have an appointment at my local dealer to fix a different electronics issue (Receiving a "Front Right Turn Signal Light Out" error but the turn signal is working fine).

Hopefully this glitch is identified and fixed.
 

JeepCares

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@JeepCares I've repeatedly had the same issue. Toggling to AM is not fixing the issue. I already have an appointment at my local dealer to fix a different electronics issue (Receiving a "Front Right Turn Signal Light Out" error but the turn signal is working fine).

Hopefully this glitch is identified and fixed.
Hi LHB,
We are sorry to hear that you are experiencing this. If you would like an extra layer of assistance while your Jeep is at the dealer, feel free to send us a private message.
Alex
Jeep Social Care Specialist
 

Woody7

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I have the same issue where turning the audio to AM and back fixes. I have less than 100 miles so far and it's already happened several times. It's really disappointing to have an issue that is clearly a software bug in a brand new car with no fix or explanation from Jeep. @JeepCares do you have any updates for us?
 

Woody7

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Happened to me this morning also, was completely baffled. No audio at all out of the speakers. Immediately came to this forum page and tried the AM fix....worked like a champ. Love this jlwranglerforum page.
Do you need to do the switch-to-AM fix regularly? Or was it an isolated case for you?
 

JeepCares

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I have the same issue where turning the audio to AM and back fixes. I have less than 100 miles so far and it's already happened several times. It's really disappointing to have an issue that is clearly a software bug in a brand new car with no fix or explanation from Jeep. @JeepCares do you have any updates for us?
Hi Woody7,
We understand your disappointment. We would like to have this documented and looked into further. Please send us a private message with your VIN, current mileage and preferred dealer.
Thank you,
Lydia
Jeep Social Care Specialist
 

jf8042

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I have had some issues with this as well periodically. No sound from the audio system, am, fm, sxm, other audio sources, navigation, nothing. It feels like something that happens during the boot sequence.

If I turn off the Jeep for a period of time (>20m), and then restart the Jeep, it seems to work fine.
 

uRJeremyK

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Hi Woody7,
We understand your disappointment. We would like to have this documented and looked into further. Please send us a private message with your VIN, current mileage and preferred dealer.
Thank you,
Lydia
Jeep Social Care Specialist
My brand new jeep did this to me today. No audio when I left home, tried turning the jeep off and on multiple times with no luck, tried switching from phone to xm/fm, no luck. Did a search at a light and saw this post and switch to AM and it immediately resolved itself.
 

NOMAD-0311

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Same has happened to me a few times. But I had all the same type of issues in my Challenger as well. There are inherent issues in the UConnect system. They try to fix something and mess up something else. Was hoping Jeep would have the UConnect issues fixed at this point since they have been going on for years
 

HellaYella

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Happened to me today 400miles. Found this thread and the AM worked for me as well. Looks like their not gonna fix this bug anytime soon. I’m not a very happy first time Jeep owner after reading this thread. Lots of inaction from JeepCaresLess.
 

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