Stepehen Brown
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He created a new one with his name spelled correctly. LOL2 accounts for the same post?
Hi Stephen Brown,Service transmission come on doing road trip. Called Wave talked to George wanting to no if i could drive vehicle. All systern checked out ok in dash read out. Trans temp was with in range. So return hone to set up service date for repairs. Dealership T/S and order value body for transmission. Set for next week 9:30 am take about two hours to fix have you back on the road.!!!! 1:30 pm looking for service adviser to find out what is going on with the repair. They changed the valve body, and it didn't fix the issue. Plus now it will not go in park. Left Rubicon at the dealership dove home in a loner. After a few day I called dealer they said they had fix problem. Value baby was not torqued to proper spec. Cleared all code test driven, ready for me to pick up. Returned loner and pickup Rubicon. On my way home i stopped at a store near my house and the Rubicon would not go into park. I called the dealership and they said to bring back in the morning. I made it to my home location. Pulled in the garage and try to shut vehicle down again.. At this time would not go into park or power down computers. in fear of leaving it in this state i disconnected the Battles.
Vehicles returned to dealership pickup Shara loaner.Parts on back oder 40 days and counting....
Hi Stephen Brown,
We're sorry to hear about this! Please send us a private message so we can look into this to see if there's anything we can do on our end to help you out.
Lydia
Jeep Social Care Specialist
Hi Stephen Brown,
We're sorry to hear about this! Please send us a private message so we can look into this to see if there's anything we can do on our end to help you out.
Lydia
Jeep Social Care Specialist[/QUOTE
Thank you, here's an update!
The part was to be in (again) today the 14th of March. I contact the Dealer and they informed me that the part did not come and the new date of part delivery was now March 28. This will bring us up to 2 months without Rubicon.
Appreciate any advice from you....
Unlock pmHi Stephen Brown,
Thank you for following up with us. We received your private message but your personal settings have disabled us from responding to you privately. Please let us know once you have changed these settings and we will continue working on this concern with you.
Lydia
Jeep Social Care Specialist