NEW UNLIMITED quality issues - Scuffs on bumpers, paint issues under hood, some bolts painted some aren't

Mark4926

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Just had a new 2021 unlimited delivered last night. Once it was light out this morning i began looking over the vehicle only to notice some issues. This is a brand new JEEP and i never expected to see this poor quality come out from them. Scuffs on bumpers, paint issues under hood, some bolts painted some aren't.
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I have already contacted the dealership. Any other suggestions?
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Xcoaste

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The paint issues are kinda hard to see for me, but those scuffs on the front bumper are bad. That’s worth a call to get replaced if you just took delivery.
 

TJHUB

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Your dealer did a shit job prepping that for delivery. Not impressive at all. I'd be very unhappy with them.
 
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Mark4926

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The paint issues are kinda hard to see for me, but those scuffs on the front bumper are bad. That’s worth a call to get replaced if you just took delivery.
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rickinAZ

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Mark4926

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Did you do a walkaround before delivery? While most of the imperfections would need a closer inspection, I would think that those bumper scuffs would have stood out.

I rear-ended someone in my JK and had MUCH less damage. Look at the other car here:
https://www.jlwranglerforums.com/fo...ng-on-ordering-the-steel-bumper-option.44772/ Pay particular attention to the 2nd paragraph.
Dealer delivered to my home and it was dark and rainy. Came out the next morning to do my walk around
 

rickinAZ

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This looks like a pissed off assembly worker's version of "keying your car", but he did a very thorough job. I am usually not that guy, but I'd ask for a new Jeep. You are looking at the cosmetics; I'd also be concerned with the mechanicals.
 

Ed Pursell

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That’s just unacceptable all the way around. I’ve bought 3 new Wranglers since 2012, none had issues like that for a new vehicle. The Dealer will need to make good I suppose, but it will always be on your mind. How was this delivered? Bolts unpainted, bumper, looks like somebody tried to work on some hidden damage?
 

O'Doyle

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The Hood Hinge bolts are painted from the factory- The Cowl Bolts you've taken a photo of are black oxide coated from the factory and arent meant to come body color.

It looks like your Jeep had a rough ride on the transporter- Dealer should be able to repair/replace your bumpers and look at the scuffing and chip under the hood.
 
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Mark4926

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I can see why the bumper would be all scuffed up due to poor transport handling, but WTF happened here?
but the bumper looks placed there Too uniform like they had adhesive on it
 

zeebo56

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I went to go pick up a new 2020 JLU sport after seeing it. The paperwork was done a few days before and they said they would detail and clean it before I picked it up since it had been sitting in their dirt lot. They didn't detail it the way I wanted to where the bumper had weird marks on it and it was nowhere near what yours was. The rubber around the windows was also super dull. I didn't even want to take delivery on that one and had them cancel my purchase since I wasn't going to take delivery until I felt like I was getting a "brand new " vehicle if that is what I was paying for.

If yours was delivered to me I'd want a replacement for sure.
 

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