Did you have any wandering right or left before the fix and is it fixed now??
Those are some fancy aftermarket wheels and tires you have there. Mine are exactly the same; uncanny with so many wheel and tire choices out there!I dropped mine off at Tuttle Click Irvine yesterday for this TSB. I had to call FCA to get approval for a rental car because they say that they do not issue loaners. Joke #1. And the dealership just called to tell me they denied the steering gear replacement because the technician said I have aftermarket wheels and tires (see pic of the factory wheels and tires - the tech should be fired that they don't even know what a factory wheel is.). Joke #2. She proceeded to tell me that the sensitivity of the auto lights is due to the window tint that I installed. Joke #3. Also denied was the fix for the right front LED Halo that they say functions properly, but the night before I took it in when I hit the high beams the halo light goes off. Joke #4. And then they denied me the request to have all software flashed (TCM/PCM/SGW/BCM/Radio).
I just got off of the phone with FCA and they are escallating the issue for me. When theres such a widely known issue with the steering on all new generation Jeeps, why do they make us jump through so many hurdles?
Might check the box part#, maybe they installed the 2dr box in yours. Been a couple cases where they installed the wrong box.
It is the correct part..double...triple checked!
Sorry but that dealer is feeding you BSI just had the TSB denied because of my rubi suspension swap and 285/75/R17s. The TSB has been updated to include a stipulation about lifts. I talked to the tech that worked on it and the service manager. They've already started a case and it does seem like they're trying to back me on this. They did the reprogramming part, definitely a huge change for the better in feel but it wanders just the same. The box flexing isn't fixed by a software update.
They were nice enough to give me a copy of the TSB, note that the alignment must fall within specs for your Jeep from factory, Sport/Sahara/Rubicon will change the values for caster. Something to keep in mind before you take it in I guess. They've told me to swap it back to stock and I have an appointment next week. I'm only 0.2 degrees low on caster, min is 4.4 for a sport, not sure about other trims.
Have JeepCares deal with the then.I just had the TSB denied because of my rubi suspension swap and 285/75/R17s. The TSB has been updated to include a stipulation about lifts. I talked to the tech that worked on it and the service manager. They've already started a case and it does seem like they're trying to back me on this. They did the reprogramming part, definitely a huge change for the better in feel but it wanders just the same. The box flexing isn't fixed by a software update.
They were nice enough to give me a copy of the TSB, note that the alignment must fall within specs for your Jeep from factory, Sport/Sahara/Rubicon will change the values for caster. Something to keep in mind before you take it in I guess. They've told me to swap it back to stock and I have an appointment next week. I'm only 0.2 degrees low on caster, min is 4.4 for a sport, not sure about other trims.
My guess is air in lines. It should work it’s way out. But this is truly a GUESS.
I'm hoping that's the case. I figure I'll give it through the weekend and take it in on Monday if I need.
Sounds like the notchy steering a lot of people are talking about. There’s a way to bleed it out. I’m sure someone with more knowledge will chime in. Some have reported after driving a few hundred miles it bleeds out by itself and steers great afterwards.
If it's coming down to alignment, get the longer Mopar LCAs (which you should have anyway after swapping to Rubicon suspension for best driving performance) to get Caster back to 6 degrees, and try another dealer if they give you grief after that.I just had the TSB denied because of my rubi suspension swap and 285/75/R17s. The TSB has been updated to include a stipulation about lifts. I talked to the tech that worked on it and the service manager. They've already started a case and it does seem like they're trying to back me on this. They did the reprogramming part, definitely a huge change for the better in feel but it wanders just the same. The box flexing isn't fixed by a software update.
They were nice enough to give me a copy of the TSB, note that the alignment must fall within specs for your Jeep from factory, Sport/Sahara/Rubicon will change the values for caster. Something to keep in mind before you take it in I guess. They've told me to swap it back to stock and I have an appointment next week. I'm only 0.2 degrees low on caster, min is 4.4 for a sport, not sure about other trims.
Already PM'd Jeep Cares they don't deal with Canadian customers. I have a case open with FCA customer care up here we'll see how it goes. I suggested the lift kit LCAs and the tech thought it'd work to bring it into alignment but FCA has specifically said to return to stock for further diagnosis. Dealer has a case open with them as well. I am debating simply asking another dealership, there's a pretty good one about 45-50 min from me. They also own a 4x4 custom shop and sell a lot of "pre-built" jeeps, I imagine they are more mod-friendly. They made an appointment for Friday next week so I have lots of time to swap out the springs/shocks/wheels and throw on the stock sway bar links if necessary
