Sponsored

CherryWrangler

Well-Known Member
First Name
Ken
Joined
Oct 21, 2019
Threads
3
Messages
53
Reaction score
29
Location
New Jersey
Vehicle(s)
2020 Jeep Wrangler Sahara Altitude
Cant wait now. My jeep is already at the dealer , they got the part too. He said they will work on it today but still they haven't took it in. I keep checking the location on my uconnect app every hour but its still parked outside.
Sponsored

 

Warz2k4

Well-Known Member
First Name
RIC
Joined
Apr 30, 2018
Threads
58
Messages
720
Reaction score
269
Location
New York
Vehicle(s)
n/a
Cant wait now. My jeep is already at the dealer , they got the part too. He said they will work on it today but still they haven't took it in. I keep checking the location on my uconnect app every hour but its still parked outside.
Which dealer did you go to?
 

CherryWrangler

Well-Known Member
First Name
Ken
Joined
Oct 21, 2019
Threads
3
Messages
53
Reaction score
29
Location
New Jersey
Vehicle(s)
2020 Jeep Wrangler Sahara Altitude
Do they offer loaners?
Well they do have rental loaners on their lots. But they hate me already so i just want my steering box replaced and run lol.

I have bugged them since last year and they told me that i am not welcome to their dealership. But i pulled some strings to get this tsb done with them.
 

Sponsored

Dano36

Well-Known Member
First Name
Danny
Joined
Nov 26, 2019
Threads
6
Messages
68
Reaction score
141
Location
TN
Vehicle(s)
2020 Firecracker Red Rubicon, 2016 Torch Red Corvette, 2018 Grand Cherokee
Occupation
Whatever it takes.
Mine is in the shop for the TSB now. Wish me luck.
 

Warz2k4

Well-Known Member
First Name
RIC
Joined
Apr 30, 2018
Threads
58
Messages
720
Reaction score
269
Location
New York
Vehicle(s)
n/a
Well they do have rental loaners on their lots. But they hate me already so i just want my steering box replaced and run lol.

I have bugged them since last year and they told me that i am not welcome to their dealership. But i pulled some strings to get this tsb done with them.
Can you provide me with a service advisor contact #? & name.?
 

Doubleaaron

Well-Known Member
Joined
Apr 18, 2019
Threads
9
Messages
88
Reaction score
53
Location
New Mexico
Vehicle(s)
2019 Rubicon JLU
Sitting at the dealership now for them to take a look at My 2019 rubi. Handed them a copy of the TSB and explained that the steering has a dead spot, requires constant steering correction, and drifts to the left/right. Mostly noticeable 40 mph and higher.

They plan to take it for a test drive and will see if the TSB is a warranty repair.
They said this is the first one they have heard about and would not order the kit until they verify the problem.
Wish me luck
Had a 7:45 appointment. It is 10:50, still waiting at the dealership. Wrangler has not moved, still sitting in the parking lot
 

Sponsored

DadJokes

Well-Known Member
First Name
Daniel
Joined
Oct 22, 2019
Threads
75
Messages
2,496
Reaction score
2,119
Location
Indiana
Website
www.youtube.com
Vehicle(s)
Sahara
Had a 7:45 appointment. It is 10:50, still waiting at the dealership. Wrangler has not moved, still sitting in the parking lot
Unfortunately, that’s typical of my dealership experiences...or anywhere the last 20-30 years. Appointments aren’t appointments for the most part these days.
 

b1er

Well-Known Member
Joined
Apr 11, 2018
Threads
11
Messages
222
Reaction score
382
Location
Alexander City, AL
Vehicle(s)
'18 JL Rubicon, '18 JL Sport, 1980 El Camino, 1969 Olds 442
I talked to my dealer this morning. The first issue they brought up was the "5SY" option mentioned in the TSB does not show up for my JLUR. The second issue was the lift kit and tires. We talked a bit and they agreed to change the box under warranty unless Jeep wants pictures of my Jeep. It's lifted on 38's.

They did make me an appointment for Monday the 24th. So we'll see...
Just to update after my appointment... The tech and I took a ride and he confirmed the issues I'm having so parts are on order and now we wait...
 

b1er

Well-Known Member
Joined
Apr 11, 2018
Threads
11
Messages
222
Reaction score
382
Location
Alexander City, AL
Vehicle(s)
'18 JL Rubicon, '18 JL Sport, 1980 El Camino, 1969 Olds 442
Any clue what the 5SY code is?
Someone after my first post said it was for 2020 only... so I'm going with that... it has to be removed from the programming for a new code anyway so I'm hoping there's no issue with it not being there... see post 395 in this thread...
 

blnewt

Well-Known Member
First Name
Brad
Joined
Oct 8, 2018
Threads
96
Messages
9,876
Reaction score
23,795
Location
New Mexico
Vehicle(s)
2019 Jeep JL V6 SportS, (Retired 74 CJ-5, 80 CJ-7)
Occupation
Just ask @cosine he knows!
Guys, I was asked to upload a short video with commentary. Not sure what you can see but hope this helps any of you.

Nice clip, should be the new standard for the JL Steering! Don't have a service date for mine yet but the box is ordered :) Can't wait!
Sponsored

 
 



Top