CherryWrangler

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Ken
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2020 Jeep Wrangler Sahara Altitude, 2018 Jeep Grand Cherokee Limited, 2018 Dodge Challenger GT
Cant wait now. My jeep is already at the dealer , they got the part too. He said they will work on it today but still they haven't took it in. I keep checking the location on my uconnect app every hour but its still parked outside.
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Warz2k4

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Cant wait now. My jeep is already at the dealer , they got the part too. He said they will work on it today but still they haven't took it in. I keep checking the location on my uconnect app every hour but its still parked outside.
Which dealer did you go to?
 

CherryWrangler

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Ken
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2020 Jeep Wrangler Sahara Altitude, 2018 Jeep Grand Cherokee Limited, 2018 Dodge Challenger GT
Which dealer did you go to?
Baker jeep princeton.

Flemington jeep is another dealer who is also very welcoming as per my experience.
 

CherryWrangler

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2020 Jeep Wrangler Sahara Altitude, 2018 Jeep Grand Cherokee Limited, 2018 Dodge Challenger GT
Do they offer loaners?
Well they do have rental loaners on their lots. But they hate me already so i just want my steering box replaced and run lol.

I have bugged them since last year and they told me that i am not welcome to their dealership. But i pulled some strings to get this tsb done with them.
 

Dano36

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Whatever it takes.
Mine is in the shop for the TSB now. Wish me luck.
 

Warz2k4

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Well they do have rental loaners on their lots. But they hate me already so i just want my steering box replaced and run lol.

I have bugged them since last year and they told me that i am not welcome to their dealership. But i pulled some strings to get this tsb done with them.
Can you provide me with a service advisor contact #? & name.?
 

CherryWrangler

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Ken
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2020 Jeep Wrangler Sahara Altitude, 2018 Jeep Grand Cherokee Limited, 2018 Dodge Challenger GT
Can you provide me with a service advisor contact #? & name.?
Dont have their name. But contact u can find from googles. Bakerjeep.com.
 

Doubleaaron

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New Mexico
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2019 Rubicon JLU
Sitting at the dealership now for them to take a look at My 2019 rubi. Handed them a copy of the TSB and explained that the steering has a dead spot, requires constant steering correction, and drifts to the left/right. Mostly noticeable 40 mph and higher.

They plan to take it for a test drive and will see if the TSB is a warranty repair.
They said this is the first one they have heard about and would not order the kit until they verify the problem.
Wish me luck
Had a 7:45 appointment. It is 10:50, still waiting at the dealership. Wrangler has not moved, still sitting in the parking lot
 

DadJokes

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Sahara
Had a 7:45 appointment. It is 10:50, still waiting at the dealership. Wrangler has not moved, still sitting in the parking lot
Unfortunately, that’s typical of my dealership experiences...or anywhere the last 20-30 years. Appointments aren’t appointments for the most part these days.
 

b1er

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Alexander City, AL
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'18 JL Rubicon, '18 JL Sport, 1980 El Camino, 1969 Olds 442
I talked to my dealer this morning. The first issue they brought up was the "5SY" option mentioned in the TSB does not show up for my JLUR. The second issue was the lift kit and tires. We talked a bit and they agreed to change the box under warranty unless Jeep wants pictures of my Jeep. It's lifted on 38's.

They did make me an appointment for Monday the 24th. So we'll see...
Just to update after my appointment... The tech and I took a ride and he confirmed the issues I'm having so parts are on order and now we wait...
 

b1er

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Alexander City, AL
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'18 JL Rubicon, '18 JL Sport, 1980 El Camino, 1969 Olds 442
Any clue what the 5SY code is?
Someone after my first post said it was for 2020 only... so I'm going with that... it has to be removed from the programming for a new code anyway so I'm hoping there's no issue with it not being there... see post 395 in this thread...
 

blnewt

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Brad
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2019 Jeep JL V6 SportS, (Retired 74 CJ-5, 80 CJ-7)
Guys, I was asked to upload a short video with commentary. Not sure what you can see but hope this helps any of you.

Nice clip, should be the new standard for the JL Steering! Don't have a service date for mine yet but the box is ordered :) Can't wait!
 
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