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Navigation system does nothing occasionally

Focker

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Scott
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About 1 out of every 5 times my wife taps the screen to bring up the map, she just gets moving dots without anything moving further. She can still use media and other functions. Has anyone else experienced this and have advice? The only solution so far is to shut down the Jeep and restart.
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JEEPIDON

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About 1 out of every 5 times my wife taps the screen to bring up the map, she just gets moving dots without anything moving further. She can still use media and other functions. Has anyone else experienced this and have advice? The only solution so far is to shut down the Jeep and restart.
Seems like it works as much as a democratic house member!
 

gsxr310

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My navi is stuck in one city. Doesn't bother me as I use google maps via CarPlay but my clock is off. All other Uconnect features are running fine.
 
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Focker

Focker

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My navi is stuck in one city. Doesn't bother me as I use google maps via CarPlay but my clock is off. All other Uconnect features are running fine.
Overall it has worked pretty well and even show some of the trails we are on but the stuck thing is frustrating.
Have you taken yours to the dealer for being stuck on the city?
 

gsxr310

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Overall it has worked pretty well and even show some of the trails we are on but the stuck thing is frustrating.
Have you taken yours to the dealer for being stuck on the city?
No, I haven't taken mine in yet. Eventually, I will!
 

JeepCares

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My navi is stuck in one city. Doesn't bother me as I use google maps via CarPlay but my clock is off. All other Uconnect features are running fine.
We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
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