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My white grill is crackling and yellowing!

Danishers

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First Name
Dane
Joined
Jul 10, 2018
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Location
tampa
Vehicle(s)
jeep wrangler JL unlimited
So we are nearing the end of love bug season in Florida... thank the lords. Today I noticed after washing the jeep the grill is crackling and some paint is even flaking off only in spots the love bugs had hit. It has been at max maybe 5/6 days since it had last been washed and it happening all over the grill, but no where on the painted metal bits of the car. On top of that, the grill is yellowing in the corners. I find it amazing how it was only purchased back in April of 2018 and already having paint issues. Do they use formula or quality on the plastic bits? This is quite frankly unacceptable, will the vehicles warranty cover the fix? See attached pictures

PLEASE HELP!

BB844795-2F5F-492D-9CE2-B177EF558269.jpeg


FD102EAA-8F9C-4B0D-A47B-9117F65694F2.jpeg


A46A66D0-979E-44A6-BBF0-61386B3568C5.jpeg
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Jebiruph

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Jerry
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Iowa
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2018 JLU, 2019 KL, 2020 JT
So we are nearing the end of love bug season in Florida... thank the lords. Today I noticed after washing the jeep the grill is crackling and some paint is even flaking off only in spots the love bugs had hit. It has been at max maybe 5/6 days since it had last been washed and it happening all over the grill, but no where on the painted metal bits of the car. On top of that, the grill is yellowing in the corners. I find it amazing how it was only purchased back in April of 2018 and already having paint issues. Do they use formula or quality on the plastic bits? This is quite frankly unacceptable, will the vehicles warranty cover the fix? See attached pictures

PLEASE HELP!

BB844795-2F5F-492D-9CE2-B177EF558269.jpeg


FD102EAA-8F9C-4B0D-A47B-9117F65694F2.jpeg


A46A66D0-979E-44A6-BBF0-61386B3568C5.jpeg
Most people seem to be able to get a yellowing grill repainted under warranty. I haven't seen anybody post a picture of a grill that has the flaking, cracking issues your's is having. Hopefully they will just order and paint a new grill for you and swap it out when the new grill is ready.
 

JeepCares

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Auburn Hills, MI
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JL
So we are nearing the end of love bug season in Florida... thank the lords. Today I noticed after washing the jeep the grill is crackling and some paint is even flaking off only in spots the love bugs had hit. It has been at max maybe 5/6 days since it had last been washed and it happening all over the grill, but no where on the painted metal bits of the car. On top of that, the grill is yellowing in the corners. I find it amazing how it was only purchased back in April of 2018 and already having paint issues. Do they use formula or quality on the plastic bits? This is quite frankly unacceptable, will the vehicles warranty cover the fix? See attached pictures

PLEASE HELP!

BB844795-2F5F-492D-9CE2-B177EF558269.jpeg


FD102EAA-8F9C-4B0D-A47B-9117F65694F2.jpeg


A46A66D0-979E-44A6-BBF0-61386B3568C5.jpeg
Hi Danishers,
We are sorry to hear about your experience and would be happy to have a case escalated for you if you decide to have your dealer address this. Please send our team a private message if this is something you would be interested in!
Alex
Jeep Social Care Specialist
 

TaxPhan

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Peter
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Appleton, WI
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2019 Black Sahara
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VP of Tax
I had problems with both white cars I had. I love the look of white. But with both my Jetta and my Sonata, I regretted the choice of white due to various paint issues. The biggest problem I had was "rail dust rust", requiring taking a clay bar to it every couple months as normal maintenance. Now I stick to black paint.
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