My JLUR was hauled off on a flatbed today... 1890 miles

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
3,955
Reaction score
1,746
Location
Auburn Hills, MI
Vehicle(s)
JL
Today is two weeks. Still no Jeep.

I have now been without my Jeep for longer than I've owned it.

:angry:
@JeepCares please assist...
Hi Bleep,

We are terribly sorry to hear that you are having concerns regarding your Jeep. Please send us your VIN and mileage so we can investigate this further.

Darlene
Jeep Social Care Specialist





Advertisement

 

ALRUI

Well-Known Member
First Name
Arnold
Joined
May 18, 2018
Messages
351
Reaction score
115
Location
Murphy, NC
Vehicle(s)
2018 JLU Sahara, 2003 F150 S-Crew FX4, Others
Arent the 6sp Aisan? Funny the Japanese part is defective, assuming it is internal to the transmission. Maybe Aisin needs to get its act together on spare parts.
Is it Asian, Aisan, or Aisin? Do they make trannies for other makes as well?
 

Mordin Solus

Well-Known Member
First Name
Jason
Joined
Mar 17, 2018
Messages
463
Reaction score
1,482
Location
Austin
Vehicle(s)
2018 JLR
Is it Asian, Aisan, or Aisin? Do they make trannies for other makes as well?
Aisin, and their transmissions are used by all of the big makers that I can think of.
 
OP
Bleep

Bleep

Well-Known Member
First Name
Justin
Joined
May 12, 2018
Messages
125
Reaction score
138
Location
Oregon
Vehicle(s)
2018 JLUR, 2015 FIESTA!
  • Thread starter
  • Thread Starter
  • #155
Hi Bleep,

We are terribly sorry to hear that you are having concerns regarding your Jeep. Please send us your VIN and mileage so we can investigate this further.

Darlene
Jeep Social Care Specialist
Screenshot_20180921-223032.jpg
I did. You guys told me there was already a case opened and there was nothing further you could do.
 

Capricorn

Well-Known Member
Joined
Apr 1, 2018
Messages
321
Reaction score
127
Location
Las Vegas, NV
Vehicle(s)
Jeep Wrangler JL Willys Unlimited 2021 3.0L EcoD, Dodge Durango R/T 2019
Occupation
Network Architect & Engineer
Sorry to hear about your problem "Bleep". I also have the JLUR with manual tranny. Days or hours before this problem surfaced, did you feel something abnormal about the shift or did it just broke all of a sudden?
 
OP
Bleep

Bleep

Well-Known Member
First Name
Justin
Joined
May 12, 2018
Messages
125
Reaction score
138
Location
Oregon
Vehicle(s)
2018 JLUR, 2015 FIESTA!
  • Thread starter
  • Thread Starter
  • #157
Sorry to hear about your problem "Bleep". I also have the JLUR with manual tranny. Days or hours before this problem surfaced, did you feel something abnormal about the shift or did it just broke all of a sudden?
It was instantaneous. I believe the shift cable just fell of all at once.
 
OP
Bleep

Bleep

Well-Known Member
First Name
Justin
Joined
May 12, 2018
Messages
125
Reaction score
138
Location
Oregon
Vehicle(s)
2018 JLUR, 2015 FIESTA!
  • Thread starter
  • Thread Starter
  • #158
17 business days and counting. No word on my Jeep yet.

13 more and I can lemon law it.
 
OP
Bleep

Bleep

Well-Known Member
First Name
Justin
Joined
May 12, 2018
Messages
125
Reaction score
138
Location
Oregon
Vehicle(s)
2018 JLUR, 2015 FIESTA!
  • Thread starter
  • Thread Starter
  • #159
Just reread Oregon lemon law. 30 calender days, not business as I previously thought.

7 more days... Sucks, I really like the Jeep.
 

Schipperke

Well-Known Member
Joined
Aug 22, 2018
Messages
63
Reaction score
67
Location
Maryland
Vehicle(s)
Subaru Outback ; Ford F150
Just reread Oregon lemon law. 30 calender days, not business as I previously thought.

7 more days... Sucks, I really like the Jeep.
On the bright side, you haven't run in to half a dozen more issues by actually possessing and driving it.
 

Jeepsterfreak

Well-Known Member
Joined
Jan 2, 2017
Messages
2,163
Reaction score
1,276
Location
USA
Vehicle(s)
Honda, Future JLU
Just reread Oregon lemon law. 30 calender days, not business as I previously thought.

7 more days... Sucks, I really like the Jeep.
Do not fear. Jeep is producing many more Wranglers for purchase if you plan to replace it.

Maybe a buy back is also an option. Not sure which method is better for your situation. Lemon or buy back?
 

TwoTone

Well-Known Member
Joined
Aug 14, 2018
Messages
79
Reaction score
98
Location
MD
Vehicle(s)
Legacy, Flex
Just think, this may be you when you get your replacement.

Since I took delivery of my Jeep in February, I’ve had: a transmission leak (they fixed it), tail light malfunction (they fixed it), blind spot monitor failure (they fixed it), push to start not working (service dept and Jeep Cares Rep says Chrysler is aware of this problem but they have no fix as of yet).

They have been unable to reproduce or get error codes when: ESS has caused it to lurched coming out of autostop, transmission failed to engage when in reverse (RPM’s went up but vehicle didn’t move - I have video), backup camera has failed to turn on (I have photo), vehicle has gone into Acc mode with Push to Stop instead of shutting off on numerous occasions (I have video available), Radio has stayed on after vehicle is off even after I open driver's side door (I have video), satellite radio breaks up so bad it’s not worth listening to the news because I miss 1/2 the story, Uconnect screen has frozen (I have pics), and apple CarPlay works inconsistently. Most of these issues are recurrent, but inconsistent (except autostop lurch - I just turn it off now).

Chrysler says the vehicle is “operating as designed.” I've been told video and pictures are not adequate to demonstrate the malfunction and prompt repair attempts. They have to be able to get codes or reproduce the problem in the shop in order to attempt to repair these issues.

Most recently I got an “Error Code 24” during a scheduled software update (got a pic) and the touchscreen is heating up more than seems normal. Back to the service department on Friday. Wish me luck!
 
OP
Bleep

Bleep

Well-Known Member
First Name
Justin
Joined
May 12, 2018
Messages
125
Reaction score
138
Location
Oregon
Vehicle(s)
2018 JLUR, 2015 FIESTA!
  • Thread starter
  • Thread Starter
  • #163
Still no Jeep

Still no ETA

Sent an email to everyone i could the other day, service manager, dealer manager, Mike Manley. Got a call early yesterday, for some reason i got a new case manager, he was going to do some calling around and and let me know what he could figure out.

Never heard back from him.

Unreal...
 

old8tora

Banned
Banned
Joined
Apr 5, 2018
Messages
2,326
Reaction score
999
Location
Cali
Vehicle(s)
2016 JK Sport
Still no Jeep

Still no ETA

Sent an email to everyone i could the other day, service manager, dealer manager, Mike Manley. Got a call early yesterday, for some reason i got a new case manager, he was going to do some calling around and and let me know what he could figure out.

Never heard back from him.

Unreal...
He had ONE JOB ... to "let you know" .
 
Last edited:

That One Guy

Well-Known Member
First Name
Ryan
Joined
Feb 8, 2018
Messages
1,178
Reaction score
1,395
Location
Utah
Vehicle(s)
2004 Honda Accord coupe, V6 6-speed manual; ordered 2018 JL Sport 6MT with A/C and anti-spin. D status.
Many Jeeps are pieces of shit. This one seems to fit that family.

Looks like you’re only a couple days away from lemon. If it were me, I would.

It’s a shame the engineering and manufacturing quality of the vehicle doesn’t match the amazing capability and styling. A vehicle with wasted potential.
 

Advertisement




Done Right LED
 



Advertisement
Top