Mopar touch-up paint problem

paffemt

Well-Known Member
First Name
Dave
Joined
Dec 24, 2018
Messages
200
Reaction score
110
Location
Chester County, PA
Vehicle(s)
2019 JLU Sahara
Ordered touch-up paint for my Ocean Blue Sahara online. Door jamb says PBM. Ordered PBM. Received Mopar touch-up paint marked as PBM. Tested the color. Guess what the paint is a dark Granite color not Blue. I was told that this was non-returnable and non-refundable. Has anyone else bought Mopar factory touch-up paint and the wrong color was in the container?



Advertisement



 

GreyFox

Well-Known Member
First Name
Brandy
Joined
Oct 11, 2018
Messages
2,867
Reaction score
5,306
Location
Ohio
Vehicle(s)
17 JKU, 19 JL
Ordered touch-up paint for my Ocean Blue Sahara online. Door jamb says PBM. Ordered PBM. Received Mopar touch-up paint marked as PBM. Tested the color. Guess what the paint is a dark Granite color not Blue. I was told that this was non-returnable and non-refundable. Has anyone else bought Mopar factory touch-up paint and the wrong color was in the container?
Not trying to be funny, but did you try it on a sample to see if when it dries it really is OB?
 

BVGeezer

Well-Known Member
First Name
Jack
Joined
Apr 4, 2018
Messages
113
Reaction score
117
Location
Buena Vista, CO
Vehicle(s)
1982 Toyota FJ40 Land Cruiser, 2013 F150, 2018 Jeep Ribicon, Polaris 1000 XP, 2 750 Artic Cat quads
Occupation
Retired
More information... Where did you buy it? How did you pay for it? Do you still have the original receipt/order information?
 

John Galt

Well-Known Member
First Name
Chris
Joined
Aug 8, 2019
Messages
50
Reaction score
18
Location
Fairfax
Vehicle(s)
2020 JLUR
I use touch up pens all the time, many car brands, never encountered anything like this. Very strange!
 

viper88

Well-Known Member
First Name
Nick
Joined
Apr 22, 2018
Messages
3,008
Reaction score
2,719
Location
IL
Vehicle(s)
'19 JLR 2.0T
Personally I never thought any of the touch up pens matched very well. Order Dr. Color Chip or have a body shop mix you a little touch up paint.
 
OP
paffemt

paffemt

Well-Known Member
First Name
Dave
Joined
Dec 24, 2018
Messages
200
Reaction score
110
Location
Chester County, PA
Vehicle(s)
2019 JLU Sahara
  • Thread starter
  • Thread Starter
  • #8
I shook it vigorously to make sure that wasn’t the problem. I applied it to white surface and when it dried it was darker than the granite on my daughter’s Cherokee. Isn’t “PDM” the granite color? Wondering if Mopar had a run where the wrong paint was put in the containers. In all my years, this is the first time I have had this issue. If it was a Mopar problem, I wonder how many of these are this way.
 

Buckster

Well-Known Member
First Name
Matt
Joined
Jun 18, 2019
Messages
281
Reaction score
806
Location
Charlotte-ish
Vehicle(s)
'19 billet silver JLUR, '16 Grand Cherokee Overland, '12 BMW 328i cab
Occupation
Power Generation
Vehicle Showcase
1
I shook it vigorously to make sure that wasn’t the problem. I applied it to white surface and when it dried it was darker than the granite on my daughter’s Cherokee. Isn’t “PDM” the granite color? Wondering if Mopar had a run where the wrong paint was put in the containers. In all my years, this is the first time I have had this issue. If it was a Mopar problem, I wonder how many of these are this way.
Odd, granite crystal code is PAU
 

GreyFox

Well-Known Member
First Name
Brandy
Joined
Oct 11, 2018
Messages
2,867
Reaction score
5,306
Location
Ohio
Vehicle(s)
17 JKU, 19 JL
Found out PDM is mineral Gray. Looks lighter than what was in the container as well. I't definitely wasn't Ocean Blue.
Did you get it from your dealer? If so, you could try touching up the spot and if it truly didn't match, take the Jeep and your paint pen to the dealer. I don't know, just throwing that out there.
 

viper88

Well-Known Member
First Name
Nick
Joined
Apr 22, 2018
Messages
3,008
Reaction score
2,719
Location
IL
Vehicle(s)
'19 JLR 2.0T
Found out PDM is mineral Gray. Looks lighter than what was in the container as well. I't definitely wasn't Ocean Blue.
Not sure if it's worth the trouble to you. Right is right. The paint pen is wrong. I would ask for a refund just based on principle. Or have your credit card company dispute it.
 

Carlton

Well-Known Member
Joined
Sep 2, 2018
Messages
2,226
Reaction score
1,965
Location
Chicago
Vehicle(s)
Jeeps lots of jeeps
On a semi related note, I bought a Mopar Hellayella paint pen. Color wasn't even close. It was a darker mustard yellow. Sort of like when mustard dries on the tip of the bottle. Clear coat was sticky and lumpy. Horrible quality. Didn't end up using it.
 

viper88

Well-Known Member
First Name
Nick
Joined
Apr 22, 2018
Messages
3,008
Reaction score
2,719
Location
IL
Vehicle(s)
'19 JLR 2.0T
Looking on Paint Reference, PBM was used on 88 different FCA vehicles for multiple different colors, some of which are gray. You got PBM but not Jeep JL PBM.
Excellent detective work!
 

                           
























































Top