Manual trans.only - allow setting seat heater defaults

voland

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I'd like to report a software bug that should be easily fixable. On cars with manual transmission only there's no way to set the default for turning on seat and steering wheel warmers. Any time the outside temperature is under 40 degrees, the warmers are on automatically. This is very annoying. Every time the car is started, users have to go through several unnecessary steps of adjusting or turning off the warmers.

Users should be able to either set the default to turn the warmers on or off, as well as set the temperature threshold at which warmers come on,

The bug is likely caused by the fact that remote start is not available for cars with manual transmission. On cars with automatic transmission, the option to turn off warmers is located under the same menu section where remote start lives. Looks like software developers hid the entire menu section that includes remote start and other options, thus removing the option to control heated seats.

Fiat/Chrysler people, if you monitor forums, please note this bug and include the fix in the next software update. Thank you!
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ShadyB

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I'd like to report a software bug that should be easily fixable. On cars with manual transmission only there's no way to set the default for turning on seat and steering wheel warmers. Any time the outside temperature is under 40 degrees, the warmers are on automatically. This is very annoying. Every time the car is started, users have to go through several unnecessary steps of adjusting or turning off the warmers.

Users should be able to either set the default to turn the warmers on or off, as well as set the temperature threshold at which warmers come on,

The bug is likely caused by the fact that remote start is not available for cars with manual transmission. On cars with automatic transmission, the option to turn off warmers is located under the same menu section where remote start lives. Looks like software developers hid the entire menu section that includes remote start and other options, thus removing the option to control heated seats.

Fiat/Chrysler people, if you monitor forums, please note this bug and include the fix in the next software update. Thank you!
What is it?... @JeepCares I think. I agree with voland
 
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voland

voland

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I had a chat session with Chrysler customer service today. I asked her to file the issue and report it through appropriate channels. The lady told me that they don't have access to forums. I did not argue, but I certainly hope that some product or marketing people from Chrysler must be monitoring forums. As a product person myself, real user conversations is the most valuable channel for getting product feedback.

I know that others reported the same issue. The delivery person at the dealer also agreed that this must be a bug, even though initially it was described as a "feature".

All it takes is just imagine a few scenarios. Every time I start the car I have to do 5 extra actions:
- Press seat heater button 4 times
- Press steering wheel button 1 once
- Disable start/stop (well, not related to the issue above, but I strongly believe users should be given a choice)

This gets annoying really quick. Chrysler, please fix it. Should be a relatively simple UI fix since the option is already there for automatic transmission cars.
 

Sorbs

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Awe, another cry baby post...there, there snowflake. It’ll be all better when it gets warmer outside. . .

upload_2019-2-18_21-40-11.png
 
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voland

voland

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Nice. Cry baby, eh?

Yes, this is not a big deal, but given that the feature has already been implemented, why not ask for a simple bug fix that eliminates 5 unnecessary actions on every engine restart?
 

Sorbs

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Responses like yours are why FCA doesn't fix quality issues; they know Jeep buyers will forgive anything.
Why is this stupid thread a quality issue?

Btw, an FJ Cruiser is a poser’s Jeep.
 

Sorbs

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Nice. Cry baby, eh?

Yes, this is not a big deal, but given that the feature has already been implemented, why not ask for a simple bug fix that eliminates 5 unnecessary actions on every engine restart?
Cry baby...
 

COBill

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Why is this stupid thread a quality issue?

Btw, an FJ Cruiser is a poser’s Jeep.
I’ve done as many trails as most Wranglers and as a bonus have only seen my dealer for maintenance.

Perhaps it’s not 100% hard core but it is reliable.

I owned a TJ and still have the monthly dealer service invoices to prove it.

It’s an issue because it’s a concern of owners that you’re dismissing as whining.

Other auto companies value that as “customer feedback”; Jeep too often has the attitude of “Heck, we are selling lots, who cares?”
 

mwilk012

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I think we can all just agree to ignore that guy, no need to get off topic. This is a fairly simple bug to fix, they just need to enable the one portion of the uconnect options menu that is disabled on manual transmission equipped JL’s. As to what the proper channel is? Who knows.
 

COBill

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I think we can all just agree to ignore that guy, no need to get off topic. This is a fairly simple bug to fix, they just need to enable the one portion of the uconnect options menu that is disabled on manual transmission equipped JL’s. As to what the proper channel is? Who knows.
It should be an easy software fix; hopefully they step up.
 

ECHO

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I find that the drivers heated seat and steering wheel heat coming on at any temp below 40 deg is a cool .. keeps me from having to do it .
 

mwilk012

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I find that the drivers heated seat and steering wheel heat coming on at any temp below 40 deg is a cool .. keeps me from having to do it .
Yea, but when it has been 20F below 0 for weeks, and the weather warms up to 39F, those seat warmers are wayyy too hot. The issue that is that this feature is able to be enabled and disabled at will on automatic transmission Jeeps, and manual transmissions don't have the option.
 

Banjo1362

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I had a chat session with Chrysler customer service today. I asked her to file the issue and report it through appropriate channels. The lady told me that they don't have access to forums. I did not argue, but I certainly hope that some product or marketing people from Chrysler must be monitoring forums. As a product person myself, real user conversations is the most valuable channel for getting product feedback.

I know that others reported the same issue. The delivery person at the dealer also agreed that this must be a bug, even though initially it was described as a "feature".

All it takes is just imagine a few scenarios. Every time I start the car I have to do 5 extra actions:
- Press seat heater button 4 times
- Press steering wheel button 1 once
- Disable start/stop (well, not related to the issue above, but I strongly believe users should be given a choice)

This gets annoying really quick. Chrysler, please fix it. Should be a relatively simple UI fix since the option is already there for automatic transmission cars.
Agree, this needs a fix. If it is too much heat in Massachusetts in February, it is too much. @JeepCares please fix this for manual transmissions.
 

tesla

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Yea, but when it has been 20F below 0 for weeks, and the weather warms up to 39F, those seat warmers are wayyy too hot. The issue that is that this feature is able to be enabled and disabled at will on automatic transmission Jeeps, and manual transmissions don't have the option.
Not to mention, there's often a delay before the temperature updates. So if it was 30 when you parked it, and 60 when you start it back up, sometimes it'll kick the heaters on too.
 
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