SoCal_JPr
Member
- First Name
- Steven
- Joined
- Sep 26, 2019
- Threads
- 1
- Messages
- 8
- Reaction score
- 12
- Location
- California
- Vehicle(s)
- 2019 JLUR
- Thread starter
- #1
Hi everyone,
Long time reader, first time poster.
So I walked out to my 2019 JLUR on Tuesday morning. it was parked in front of my garage and I could smell a pretty strong smell of gas. My neighbor has an old scooter that sometimes smells like gas, so I thought, no big deal and got into my Jeep.
When i turned on the ignition I saw that my fuel gauge was empty. I knew that I'd had over half a tank when I parked it the night before. So I immediately turned off the Jeep and walked away. It was still dark at this time, but the sun was rising and I could see more and more clearly that the ground showed signs of a fuel leak.
I called Jeep's roadside assistance and they agreed to come pickup the vehicle and tow it to a nearby dealer. After about two hours they arrived. As the tow driver was loading the Jeep onto the flatbed more fuel started to pour out. Enough that he and I were both concerned about the safety of the operation.
I'm just so happy I didn't have it parked in my garage, I wonder if the water heater could've set off the fumes. Or worse yet, I started it up with my kids strapped in. I'm not sure how dangerous it really was, but it definitely seems serious.
I've reached out to Jeep Cares, and they've given me a case worker. They said they'd call back, but it's been two days without a call.
The dealer says they've never seen anything like it, and the new parts won't be available until December 4th to have it fixed! Meaning I'll go nearly 70 days without a car! They offered a rental car, but for only 10 days. I drive for work and can't afford to rent something for two months. So my questions are this:
1. What they hell should I do?
2. Does the warranty cover a rental car for this duration of time typically?
3. Besides Jeep Cares is there anyone else I should reach out to?
4. Car was purchased through Peterson in Idaho (they were awesome). I think this almost qualifies for lemon
status in Idaho. Should I maybe pursue that course of action?
Also, I've (embarrassingly) not off-roaded her yet, so she's led a pampered existence so far. No accidents, no dirt. The dealer did not give me any specific information about what exactly is wrong, only that the parts won't be available until December 4th.
There are so many experts here and I've learned so much over the years reading your posts, I'd really appreciate any input or guidance you can offer.
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