FrustratedWranglerowner
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We continue to have problems with the vehicle since we made the purchase January of 2019. We have had it in for check engine lights now three times since May 11th, the check engine light has cycled on and off since early February.
5/11/19
First visit I had the oil changed and check engine light checked, they cleared the crankshaft position sensor code. It was a weekend and the mechanic that could inspect this was not in, so if the light came on we would need to bring it back.
5/17/19
Check engine light came back on, brought the car back in and they performed a flash update.
Shortly after this the light would come back on then go off after a day or two.
Over the 4th of July weekend my wife was driving the car and once she had been on the open highway for 30+ miles she witnessed a loss of power, one time having to pull over put the car in park and then putting it back in drive. I drove it and found the same thing and the stability control light came on and then turned off.
7/11/19
Brought the car in and the issue could not be duplicated, Customer Service Rep suggested letting the technician drive the car home (about 14 miles) to see if he could get the alarm to happen. From experience it will not happen that quickly, around town we do not see the issue. I suggested getting on the highway and driving, CSR stated that could not be done. I picked the car up and starting documenting as things happen.
Picked the car up with 6,478 miles on it, no alarm present
6,515 alarm came on, no apparent issue.
6528 alarm cleared out on next start up
6,569 alarm came on, no apparent issue
6,579 alarm cleared out on next start up
7/14/19
Sunday morning (8:30-10:30) we drove about 100 miles on the highway no issues
Sunday afternoon (2:30) we got back on the highway, after about 40 miles of open road driving (50-70MPH) the car lost power. This was at 6,726 miles I had to pull over put the car back in park and then back in drive. The D on the dashboard was blinking, it did this each time it lost power. The warning lights were changing rapidly, but I believe it said electronic throttle malfunction. Put car in park and then select gear.
At mileage 6,760 we were on a major highway in the right lane going 70MPH, lost power had to pull over. I put the car in park and then tried to shift back to drive. It would no come out of park, pushed the button to turn the car off and all sorts of lights were flashing rapidly. When I tried to start it the warning lights stated it was not in park. I could not shift at all, and all the letters on the gear shifter were all orange (PRND). We waited about five minutes and the car started and we headed on again. One of the warning lights that flashed was the electronic throttle warning. The stability control light also came one. These came on a couple times the rest of the trip.
6,768, same situation on the highway, died and I was able to turn on and keep moving.
6,776, we had gotten off the highway and the car died as I attempted to make a right from a stoplight. Pulled over put in park and started the car.
6,813, this time we were going up a hill at 50 mph the car lost power but I was able to just lift my foot off the accelerator wait a couple of seconds and then slight press the accelerator and we kept going.
6,817 car in the garage, engine light still on.
The times when this has happened is in the heat of the day on the highway. It does not happen in the first 30-40 miles, so we need to find a way to have you test it in these conditions. I also noticed if you could keep the RPM below 2,000 that helped as well, but that might have been just dumb luck. When it died on the right turn from a stop I babied it the whole way home, only issue was going up the hill at 50MPH when it might have cross the 2,000 rpm mark.
7/16/19
I drove the car to my office, about 40 miles. I tried to maintain an RPM level below 2,000 and to not exceed 45 MPH as I drove in. I had no issues and pulled into a gas station, after filling up I experienced the issue again.
Started the car, could not shift out of gear and the same alarms popped up. Electronic Thrust Control and stability alarm, the engine light had been on previously and remained on. I turned the car off and waited about 5 minutes, started the car and then was able to shift out of park. I little red light came on the dash (under the 2H-4H selection).
Dealer has had the car since the 16th of July, it will be two full weeks tomorrow. They were able to replicate the issue, but as of Saturday have not found the source. The service manager has done a very good job of communicating, but unfortunately have not pin pointed the issue.
5/11/19
First visit I had the oil changed and check engine light checked, they cleared the crankshaft position sensor code. It was a weekend and the mechanic that could inspect this was not in, so if the light came on we would need to bring it back.
5/17/19
Check engine light came back on, brought the car back in and they performed a flash update.
Shortly after this the light would come back on then go off after a day or two.
Over the 4th of July weekend my wife was driving the car and once she had been on the open highway for 30+ miles she witnessed a loss of power, one time having to pull over put the car in park and then putting it back in drive. I drove it and found the same thing and the stability control light came on and then turned off.
7/11/19
Brought the car in and the issue could not be duplicated, Customer Service Rep suggested letting the technician drive the car home (about 14 miles) to see if he could get the alarm to happen. From experience it will not happen that quickly, around town we do not see the issue. I suggested getting on the highway and driving, CSR stated that could not be done. I picked the car up and starting documenting as things happen.
Picked the car up with 6,478 miles on it, no alarm present
6,515 alarm came on, no apparent issue.
6528 alarm cleared out on next start up
6,569 alarm came on, no apparent issue
6,579 alarm cleared out on next start up
7/14/19
Sunday morning (8:30-10:30) we drove about 100 miles on the highway no issues
Sunday afternoon (2:30) we got back on the highway, after about 40 miles of open road driving (50-70MPH) the car lost power. This was at 6,726 miles I had to pull over put the car back in park and then back in drive. The D on the dashboard was blinking, it did this each time it lost power. The warning lights were changing rapidly, but I believe it said electronic throttle malfunction. Put car in park and then select gear.
At mileage 6,760 we were on a major highway in the right lane going 70MPH, lost power had to pull over. I put the car in park and then tried to shift back to drive. It would no come out of park, pushed the button to turn the car off and all sorts of lights were flashing rapidly. When I tried to start it the warning lights stated it was not in park. I could not shift at all, and all the letters on the gear shifter were all orange (PRND). We waited about five minutes and the car started and we headed on again. One of the warning lights that flashed was the electronic throttle warning. The stability control light also came one. These came on a couple times the rest of the trip.
6,768, same situation on the highway, died and I was able to turn on and keep moving.
6,776, we had gotten off the highway and the car died as I attempted to make a right from a stoplight. Pulled over put in park and started the car.
6,813, this time we were going up a hill at 50 mph the car lost power but I was able to just lift my foot off the accelerator wait a couple of seconds and then slight press the accelerator and we kept going.
6,817 car in the garage, engine light still on.
The times when this has happened is in the heat of the day on the highway. It does not happen in the first 30-40 miles, so we need to find a way to have you test it in these conditions. I also noticed if you could keep the RPM below 2,000 that helped as well, but that might have been just dumb luck. When it died on the right turn from a stop I babied it the whole way home, only issue was going up the hill at 50MPH when it might have cross the 2,000 rpm mark.
7/16/19
I drove the car to my office, about 40 miles. I tried to maintain an RPM level below 2,000 and to not exceed 45 MPH as I drove in. I had no issues and pulled into a gas station, after filling up I experienced the issue again.
Started the car, could not shift out of gear and the same alarms popped up. Electronic Thrust Control and stability alarm, the engine light had been on previously and remained on. I turned the car off and waited about 5 minutes, started the car and then was able to shift out of park. I little red light came on the dash (under the 2H-4H selection).
Dealer has had the car since the 16th of July, it will be two full weeks tomorrow. They were able to replicate the issue, but as of Saturday have not found the source. The service manager has done a very good job of communicating, but unfortunately have not pin pointed the issue.
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