I’m 100% sure mine will too. I just need it done... it’s just frustrating to wait and then hear they haven’t moved on the repair
I was forced to hire a lawyer, just to get this box change. It's outrageous, but now that the part has been changed, I don't regret having used all the means at my disposal to obtain a repair that I was entitled to and on a clearly dangerous problem (without exaggerating, lives are at stake in case of an accident on a car that does not have a precise trajectory)... I could not agree with you more on this issue, There have been some that have unfortunately had to get legal action involved...
It really is a shome on FCA or Stellantis for making you and so many others have to jump through hoops just to get a TSB Repair to your Jeep, especially one that is regarding the steering. How can they take it so lightly? does someone need to die in order for this to finally be resolved? I have been making that same comment since taking delivery of my 2018 Rulicon JLUR in June of 2019.I was forced to hire a lawyer, just to get this box change. It's outrageous, but now that the part has been changed, I don't regret having used all the means at my disposal to obtain a repair that I was entitled to and on a clearly dangerous problem (without exaggerating, lives are at stake in case of an accident on a car that does not have a precise trajectory)
Hello, Rodeoflyer and richk225. We would be happy to assist you both in getting the steering repaired. Please send our team a private message to get started.I could not agree with you more on this issue, There have been some that have unfortunately had to get legal action involved.
100% correct on you not having to spend a dime with this steering issue, I went through 2 steering boxes and it still wasn't fixed because this TSB did not exist when I had my Jeep, but they had it for weeks and did software updates too but nothing helped and to top it off every time I picked my Jeep up there was something else broken or damaged and I had to fight to get some of these issues resolved, and it got to the point of just give me the part and I will do it myself but that was not an option. Ask the people on this forum that had to use legal action to get the TSB done what exactly did they need to do with their lawyer? Maybe a hard written letter from the lawer to the service manager or something like that to the owner of the dealership? We have the Lemon Law here in NJ but it is a timely process but it does work
Try the Tires, i have had BFG KO2 pull to one side, they said it was a defect in the steel belts, Discount tire replaced all 4 and it stopped pulling... The wheel pulling to a side means some sort of external force, also be sure to use the stock steerig stabilizer, some are gas charged and exert a small force in a single direction.UPDATE: Not good :-(
So, the new 2020 was delivered to my dealer today. I bolted down there with much excitement...we got in..bee lined to freeway....and it started to pull. I made sure the tire pressure was set to 34 all around as it is on my current one so I could do a like for like test.
What I saw was when I took my hands off the steering wheel, you can watch the wheel turn slightly clockwise to the right as the Jeep starts to slowly creep into the right hand lane...didn't matter from what lane... it is the EXACT same problem I have with my current one. You can feel the wheel resisting staying straight at all times.
To test my theory and prove it's NOT a "Jeep thing"...I had them take out three other Jeeps with me on a test drive..the first up was a Sport S...took my hands off steering wheel...tracked straight as an arrow. Took another Jeep out...this time a Gladiator...straight as an arrow. Took out a 3rd Jeep..this time a Sahara...straight as an arrow.
Morale of the story - The Jeep Rubicon Unlimited's have an inherent problem with steer tracking. PERIOD!!
So, the dealer offered to order another new build in hopes I become one of the luck other 50%-70% that don't have this problem, or buyback the one I have...or live with it and get a free lift kit (and possibly new wheel package, too!) on my current one.
They are trying so hard and I appreciate it so much, but alas I think I am going to get my money back and buy either a new Tacoma TRD Pro, or by a luxury car and get an older 2014/2015 Jeep and not care about "luxuries" in a Jeep.