Loose steering feels like it has play and drifts

Geezer

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I do not have a copy of the TSB. I am just going by what is printed out on my copy of the repair order.
Yes it is interesting that the last number is 21 vs 20. But as you stated it could very well be a typo.
 

JayJay

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I do not have a copy of the TSB. I am just going by what is printed out on my copy of the repair order.
Yes it is interesting that the last number is 21 vs 20. But as you stated it could very well be a typo.
The -21 is correct number for the latest TSB.
 

SwissSteph

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100'000 Thanks, with your putting here of this document, I finally have a hope that my car will (maybe) be repaired.

Because in the first two bulletins it was well mentioned "EMEA" (the region concerning my Jeep) then in the following ones nothing more (as if the whole world except you had no more problem)

Now, with this new newsletter, my lawyer will have more opportunity to do his job to advance my problem.
 

THEREED

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I asked my dealer to run a report to show if my software was updated with my new steel steering gear. I have a report from DealerConnect and it appears to show a sales code of 70FA, not 70F. Anyone know if there is a difference?

I don’t love my steering feel... and went back to my dealer to verify software change
 

TopPinArcher

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So, I have already upgraded to a Fox ATS and steer smarts front end components and progressively my steering got worse after feeling what I though was pretty good steering. I just got the new steering TSB upgrade and wow, steering is very tight, SIGNIFICANTLY better!! I didn’t tell my wife it would be in the shop (less than a day) and she drove it and came back and ask if I did something else to the Jeep. LOL. This time I could tell her it didn’t cost anything.
 

2mnycars

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I asked my dealer to run a report to show if my software was updated with my new steel steering gear. I have a report from DealerConnect and it appears to show a sales code of 70FA, not 70F. Anyone know if there is a difference?

I don’t love my steering feel... and went back to my dealer to verify software change
I'm going to do the same thing.

The mechanic should be told the reason why it's necessary. If they're not, it would be easy to skip this step and go on to another job sooner....and the dealer might make more money.

(I had a 4WD Cadillac wagon. I needed a new rad. The book priced it too low. It was a much harder job than was priced, being 4WD. the dealer told me so, and said they would honour their quotation. Quality of work done was first rate.)
 

cavguy

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- Update to my previous post #2. Got my JL back from the dealer today and though I thought they reused the bolts from the old steering gear - I checked with the dealer and compared the old bolts with the new installed bolts and found that they indeed installed the correct bolts.

I think I will check and see if my tire size was reset by hooking up the flash cal, that may be an indicator that they applied the update.
 
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TopPinArcher

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- Update to my previous post. Got my JL back from the dealer today and they reused the bolts from the old steering gear - I can easily tell because two of the 4 bolts are protruding. Looks like I will have to take it back and have them use the proper bolts... Or swap them out myself. I wonder if they updated the software too (invoices says yes)? I think I will check and see if my tire size was reset by hooking up the flash cal, that may be an indicator that they applied the update.
Thank for the post, made me think of making sure I am calibrated for my 37’s. Does the repair put the calibration back to stock?
 

cavguy

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Thank for the post, made me think of making sure I am calibrated for my 37’s. Does the repair put the calibration back to stock?
I just confirmed via my Flash Cal that the tire size was set back to stock after performing the software update called for in the TSB (mine went back to 32"). You will have to recalibrate for your 37's.
 

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