Loose steering feels like it has play and drifts

JeepRider10

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Was back at the dealer again and looks like they have to replace the the new (black one) gearbox again. When will it end. Tired of going to the dealer for repairs. ☹
What was happening that you need to have it replaced again? Did the new one go bad? Or was there just no improvement immediately?





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Whiskey 13

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I took my 2020 JLUR in back in September and the new steering box was placed on order. I still have not received the box. Called the dealer again today and was told that all deliveries have been placed on hold because the new boxes are having problems and FCA is now doing an engineering investigation on them which I am being told will take until December 20th to complete.

Update,
After contacting Jeep Cares and them assigning a case number to my parts order the box and attaching hardware showed up within a couple of days. The dealership was willing to install them the next day but because of my schedule I am waiting till the first of the year to have install completed.
Thanks for the help Jeep Cares
I will provide a steering update after the parts are installed
 

Woodynj

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What was happening that you need to have it replaced again? Did the new one go bad? Or was there just no improvement immediately?
Only a slight improvement. Still a big dead spot.
 

StuckinOH

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My 2021 JLUR has the steering dead spot that makes it unsafe to drive at highway speeds. It's at least an inch of travel before the steering responds. Jeep Cares didn't help me. They basically said to call the NHTSA. Two dealerships said it's a Jeep thing. Confirmed I have the new steering box. I'm starting to regret my purchase.
 

rickinAZ

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My 2021 JLUR has the steering dead spot that makes it unsafe to drive at highway speeds. It's at least an inch of travel before the steering responds. Jeep Cares didn't help me. They basically said to call the NHTSA. Two dealerships said it's a Jeep thing. Confirmed I have the new steering box. I'm starting to regret my purchase.
There are a ton of threads that address this issue. Longer front lower control arms will increase your caster. I have a 2021 Rubicon, it was flighty on the highway, and the LCAs solved it.

Your homework assignment: read this thread:
https://www.jlwranglerforums.com/forum/threads/big-driving-improvement-after-lca-swap.54439/
 

Bearded_Dragon

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There are a ton of threads that address this issue. Longer front lower control arms will increase your caster. I have a 2021 Rubicon, it was flighty on the highway, and the LCAs solved it.

Your homework assignment: read this thread:
https://www.jlwranglerforums.com/forum/threads/big-driving-improvement-after-lca-swap.54439/
No, LCAs are not 100% the fix for everyone with a dead spot. I have the new steering box as well as longer LCAs and the dead spot is still there.
 

Priherd

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2020 JLUR, Finally got my steering gear replaced this morning. Huge improvement in the control of the steering. No more dead spot, no more wandering! Thanks to Noemi at @JeepCares for all your help!
 

rickinAZ

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No, LCAs are not 100% the fix for everyone with a dead spot. I have the new steering box as well as longer LCAs and the dead spot is still there.
Agreed, but it's proven effective for so many owners that I felt that he should be made aware of it. Someone did that for me, it worked, and I'm paying it forward. And...since he has a Rubicon, with the Sport/Sahara LCAs, his caster is bound to be too low.
 

StuckinOH

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Whiskey 13

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I had my steering box replaced yesterday and was only able to drive about 15 miles. Today I had to top off the fluid level and put another 15 miles on the Jeep. My steering feels much better than with the old box and at this point I don't feel any dead spot. After I have put a couple hundred miles on it I will provide a final update. So far so good.
 

spudf16

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I had my steering box replaced yesterday and was only able to drive about 15 miles. Today I had to top off the fluid level and put another 15 miles on the Jeep. My steering feels much better than with the old box and at this point I don't feel any dead spot. After I have put a couple hundred miles on it I will provide a final update. So far so good.
The steering fluid was low when you got it back? Was there a change when you added the fluid per chance?
 

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