Loose steering feels like it has play and drifts

2mnycars

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Some people on the Gladiator forum are reporting that the wrong black, steel box is installed on their Gladiator. They have had JL steering gear installed. Different number for the JT steering gear.

https://www.jeepgladiatorforum.com/...roved-steering-feel.33705/page-73#post-564304

post # 1095 if I remember right.

edit: point is--need to check that right steering gear is installed. There are different part numbers for each model.





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Fuel Fire Desire

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It is supposedly on all 2021 model years. is your gladiator a 2020 or 2021?
2020 MY Sport. Date of production July 27 2020.
 

Jeepileptic

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Very happy to say that I am finally able to un-watch this thread. The latest box has completely fixed my issues. I hope everyone here with the same issue is able to be taken car of. It is worth the wait.
Mic drop
 

Jeepileptic

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I sincerely hope that this TSB becomes a recall at some point. My steering is 100x better after the fix. Think about all those jeepers out there that are not part of this forum that are dealing with crappy steering. Without a recall, they will likely never know about this TSB...
 

brewtus98

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Just got mine back from the TSB and all I can say is WOW! This is how it should have been at Job 1 From factory. Mine wasn’t even that bad to begin with. If you are on the fence get it done. Whole different driving experience.
 

DigitalDiem

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Very happy to say that I am finally able to un-watch this thread. The latest box has completely fixed my issues. I hope everyone here with the same issue is able to be taken car of. It is worth the wait.
Mine is going in today. All the parts are here and the dealer is doing it today. I figured it'd take a month to get the parts but it was one week!. I'll let you know how it goes.
 

Markham

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After a week of use now, I can say I think it still wanders. YES I’ve checked to see that I have the black steering gear. It drives like the AE box it had on it from the factory. That box was tight and had no issues, but it also had just a couple hundred miles on it. Now I’m wondering what to do.

it is going back to have the steering wheel centered. I might mention something about how it’s still now so tight but I’ll just get the “it drives like a Jeep” speech.
 

DadJokes

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I called to check in today. The service guy said a nut was stripped? They needed to order a new one. I’ll be inspecting it myself at some point... safety.

You think it might actually be that one time use nut? (If I recall correctly) And they actually overlooked ordering it?

He said everything is done minus that and I should get a call by noon tomorrow. I also had the driver’s side rear interior door panel replaced under warranty. It had a couple of mysterious bubbles in the textured vinyl a little smaller than a pencil eraser. I’ve not heard of that as an issue.
 

kre62

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After a week of use now, I can say I think it still wanders. YES I’ve checked to see that I have the black steering gear. It drives like the AE box it had on it from the factory. That box was tight and had no issues, but it also had just a couple hundred miles on it. Now I’m wondering what to do.

it is going back to have the steering wheel centered. I might mention something about how it’s still now so tight but I’ll just get the “it drives like a Jeep” speech.
Whats your reference? An IFS vehicle? It'll never steer like that. It'll always be a bit different.
 
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Springs

Springs

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Thank you All, I wanted to give an update since I did start this forum. We have had several recalls and a few bulletins that have made improvements and the gearbox replaced yesterday has made steering seem much better now.
PS, This is our fifth new jeep and like always we are getting about $1500 less than we paid 2 and a half years ago (from CARMAX). There is no other vehicle that offers this kind of resale value, Period! We are ordering our new 2021 JLUR this week from a preferred dealer recommended on this forum for over 8% below dealer invoice (not MSRP), WOW unbelievable really. Yes we still love Jeeps and look forward to enjoying another one.
 
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2mnycars

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Thanks for the update! Enjoy!

We were told a year ago that "It's a Jeep Thing" It's finally in to have the steering gear replaced.

Our 2nd dealer has been excellent, and we've had help from FCA Jeep Canada Customer Care.

I've read through this entire series of posts and it's been so helpful.
 
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JimmyDoom

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I also wish this TSB would become a recall. My dealership drove my Jeep and said it drives like it was designed and I don't need the new gear box (we've all heard that one many times). I said to them, Maybe it drives "better" because of the thousands of dollars I threw into it on aftermarket front end components? All they said was I should set my steering stabilizer (Teraflex Falcon 2.2) on the stiffest setting. I said well that is supposed to be for highway driving and not city.....they just shrugged it off.
I'm not looking for any advice or fixes cause I have tried them all. I just don't understand why this has to be so difficult and why can't they just release a recall if this is fixing the problem for so many people? I guess it all boils down to money for them.
That new Bronco is looking better everyday
 

cosmokenney

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I just don't understand why this has to be so difficult and why can't they just release a recall if this is fixing the problem for so many people? I guess it all boils down to money for them.
I'm with you 100% on this.
Hell I would even pay a, I don't know, "service charge" of say $100 if they would do the swap no questions asked, no haggling, and for the love of god no Jeep Cares. But if I pay $100 I need proof that they actually used the correct hardware and verification before/after that the system was flashed with the updated software.
 

JimmyDoom

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I'm with you 100% on this.
Hell I would even pay a, I don't know, "service charge" of say $100 if they would do the swap no questions asked, no haggling, and for the love of god no Jeep Cares. But if I pay $100 I need proof that they actually used the correct hardware and verification before/after that the system was flashed with the updated software.
I would do that as well, that's a great idea.
This is another example of how difficult they make it. I replaced my steering stabilizer long before they initiated the recall for it and now I can't get the recall removed from my Jeep. My dealership tells me they would have to remove the aftermarket one (which they put on) and replace it with the new recall stabilizer.....and then reinstall my Falcon stabilizer. none of that makes sense to me.

And what's really sad, is now I've discovered corrosion on my door and hood and showed it to the dealership. they are supposed to contact Chrysler about it to get it resolved......I don't have much faith in them on this one as well
 

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