Was the dead spot present before the lift? You might want to test drive another JL from the dealer stock while your JL is in the service dept so you can be prepared to show the service manager and tech a JL without the dead spot. Otherwise they might claim it is normal. Also there is a Starcase about loose steering in the TSB, Recall, thread that you can bring to show them. https://www.jlwranglerforums.com/fo...has-play-and-drifts.3691/page-142#post-4262432020 JLUR here w/ Mopar 2" lift and 35" BFG KM3's installed and have a solid two-inch dead spot on each side. Driving in the mountains this past weekend through some torrential rain (passing semi-trucks, etc) was a bit scary at times. Have a reservation with Service Desk at the dealer tomorrow (Monday) so we will see what they say.
Is there anything specific I should point out to the Service Manager or any "fixes" that have worked for others? E.g. Installing a new PSC?
*Note I had the suspension/tires/wheels purposefully installed by the dealer's aftermarket shop to deal with issues like this (cost a little bit more but hopefully it pays off).
There was definitely a dead spot but was not quite as pronounced as it is now.Was the dead spot present before the lift? You might want to test drive another JL from the dealer stock while your JL is in the service dept so you can be prepared to show the service manager and tech a JL without the dead spot. Otherwise they might claim it is normal. Also there is a Starcase about loose steering in the TSB, Recall, thread that you can bring to show them. https://www.jlwranglerforums.com/fo...has-play-and-drifts.3691/page-142#post-426243
Thanks for working on the NHSTA team. Share the correspondence along with contact names so we keep them honest on intent to address steering issues with JLs and Gladiators. Again.. Thank You!!All - UPDATE: I found the contact info for all the top executives at NHSTA and emailed them informing them of all the 6000+ message and issues ALL relating to steering. Low and behold, 4 weeks ago the Lead Engineer at the NHTSA called me. I spoke to him for 30 minutes about all these issues. He said 100% that they are involved and are working with FCA on addressing these issues. It is a top priority and of great concern. I shared all my files, emails, contacts, and dealings with all the dealers.
Two weeks after that, I get a call from my dealer asking me to bring my Jeep in because a factory rep wanted to asses it.
During my visit, we went on a drive and agreed there was an issue. As we drove, he told me that FCA is working on a NEW steering box and adjustable ball joints to address this issue (nothing about adjustable Arms), which is something I told him they need to look at, too.
I also addressed the wandering (especially in high wind or passing trucks). I told him I suspect that is software related to inputs the computer is reading with sudden changes (a box in the wind being blown left/right) making a mistake to loosen/tighten/correct when none is needed. He seemed very interested in that, too.
So bottom line:
- FCA is aware and a forthcoming new box/joint coming within next 2-3 months
- NHTSA is aware of this and working with FCA demanding testing, results, and fixes
- More than likely a recall or another notice will be coming out to address these issues.
Let's hope it works.
They haven't been addressed properly since the beginning of 2018. They won't be addressed now.I watch posts in the Gladiator Forum too.
When we reported to the dealer that our Jeep wandered, badly I asked them to confirm that fittings in the suspension were torqued properly. (I'm a recent graduate mechanical engineer. Early 1970's...)
Here's an indication of that being necessary from a recent post in the Gladiator Forum.
and it started here in the JLWrangler forum.......
JEEP CARES are you watching? Surely these are safety concerns and must be addressed.
Curious what the dealer said? Did you get the "drives as normal" response or are they actually addressing?Lake Norman Jeep. I had the work done at their shop they own Carolina Customs.
That was me. https://www.jlwranglerforums.com/fo...as-play-and-drifts.3691/page-405#post-1132084Someone had suggest a fuse pull. My 2018 JL on 35's with a 2' lift was ALL over the road. I had to "truck driver" this rig all over the road, needless to say road trips was something I was not looking forward to. It's been like this for the better part of two years. I have done everything under the sun to make it straight...except for two things. 1) I pulled the F34 fuse....test drove it and I'll be damn if something so simple fixed it. I still head a very small dead spot. 2) Tightened the steering box...when I say tightened I mean but the tiny-est degree. I'll be damn...I can now one finger this thing down the hightway doing 70. Funny how things work.
You may have mentioned this before but is the Mopar Lift 3” or 4”? With 37” tires I’m thinking 4”?Curious what the dealer said? Did you get the "drives as normal" response or are they actually addressing?
So I feel any previous judgements I've had of the steering were wrong and for that I apologize. When I purchased and for the first 12K miles, I always stated that steering was no different than my stock JK Sahara that I traded. However, I strongly feel that the looseness of the steering has dramatically increased over the last 5K miles.
I've been trying to resolve myself because to my knowledge there is not an actual fix. I now probably have 3-4 inches of play at center. I've replaced the entire steering setup with steer smarts, had 3 alignments, rotated tires, balanced tires, and re-torqued everything.
I'm going to make an appointment now to have them look at because I can't find anything else that could be the cause besides the actual steering box.
What has been the general response from the dealer? Will they possibly replace steering box? Also, what are the dealer responses to owner improvements or upgrades and that effecting warranty repairs? For example, I've installed full Steer Smarts steering, Yeti track bar, Fox stabilizer and adjustable lower control arms. I would classify these all as upgrades but will any impact the warrant-ability of the steering box? I did install the sector shaft brace, which I have since removed. I'm guessing I should put the factory sector shaft nut back on, but I am leaving the track bar brace.
In my favor, I have a '19 JLUR that the dealer installed the mopar lift and 37" tires before I purchased. It was sitting on their lot that way, so they aren't items that I added. But I did upgrade components to compensate for the added weight of the tires.
Also, related but un-related, can the loose steering box cause, amplify or contribute to death wobble. I've had multiple death wobble incidents but was afraid they will blame on my modifications and not theirs. However, I've had looked at by 3 people and can not find any error in install or wear in joints (2K miles on all parts).