Loose steering feels like it has play and drifts

BrandonB00

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I think I found a solution for mine. I had the same problems... loose wheel, drifted to the right, always correcting. I took it in to the dealership, and they (of course) said I hit potholes and took it out of alignment (at just 6000 miles!). I convinced them to give me a free alignment. Didn't help at all. Took it back in and talked directly to the service manager. He took it in and decided to put in an entirely new steering column. Took them 2 days to finish the job after 1 day of acquiring the part. So far, it's 97% better! Wheel is tight again like it was off the lot. Very minimal drifting, but not 100% perfect. After about 150 miles, I'm satisfied with the fix. We'll see if it lasts.
do you know if they had to re-flash the computer when they did this repair?
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BrandonB00

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I can’t say the fuse technique changed anything for me. Still about an inch and a half dead spot.

Scott
This didn't help at all but it re-affirms for me that I'm pretty sure it's just a power steering calibration problem. I think that my jeep just got flashed with the wrong codes and needs to be coded for a 2 door sport. Unfortunately @JeepCares worked with three dealers to make sure they told me that everything was "operating as intended" hey @JeepCares is it too much to ask to just get a dealer to re-flash my jeep with the correct firmware or software or whatever.
 

californiajeeping

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I posted it on March 6.

https://www.jlwranglerforums.com/fo...like-it-has-play-and-drifts.3691/post-1044245

This Star case is interesting. I know it says intermittent steering effort, but a constant weak ground connection could cause a constant lower voltage to be sent to the power steering component causing loose steering. Perhaps one of the forum members who has multiple JLs, one with steering issues and one without could use a voltmeter and compare. Many of us have found finger tight ball joint nuts, loose fuses, etc. so it wouldn’t be surprising to find a loose ground wire. So those with loose steering might want to check to see if the ground is at least tight, then clean it per the Star case.

C77F4620-E177-4600-A9EF-E23ECE76EFF1.jpeg


A668DA34-6EE2-4E40-BE11-6051955DD664.jpeg
 

Rodeoflyer

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It's a column issue.. not surprised. There are soft bushings in the column.
 

Rdmitch

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It's a column issue.. not surprised. There are soft bushings in the column.
then why doesn’t it effect all JLs if it’s a matter of soft bushings ?
 

Rodeoflyer

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then why doesn’t it effect all JLs if it’s a matter of soft bushings ?
Agreed.. there is an issue with the powerwagon due to the soft rubber bushings in the column but yes you're correct. My JL steering is tight as a drum.
 

2mnycars

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So if it comes down to the Steering Gear Box, and some work great, while others are terrible, it ends up being a quality control for some defective parts internally ? So, its basically hit or miss ?....Although I have also read that some of the JLs start out with NO issues at all and after about 5000 miles (I may be incorrect on the mileage) they then start to have issues...

I'd also be interested if someone had a service manager at some dealership that was willing to update the new AE box and if it doesn't fix the issue, try another (different AE Box) and keep trying different ones, until they locate an AE Box with NO issues....IF THAT takes care of ALL steering issues, and nothing else is changed, there is the proof .....THEN maybe the internal parts could be examined and corrected/updated so that the newest ones have NO faulty parts internally.

It does seem that there are or at least were some issues with the initial quality of the track bars/bushings.... I think all current assembly line JLs have THOSE parts upgraded which helps isolate the issue.....

With 2 JLs that are fresh off the assembly line, SAME vehicle (model/options, etc) with ALL the current TSBs and newest model (upgraded) parts from the recalls, If one has NO steering issues and the other is terrible, I'd love to see JUST the Steering Gear Boxes SWAPPED and then drive them again......
Steering box.....there's a thread on the gladiator forum where the poster's steering problems were fixed when the box was replaced. It was the 4th try. He was persistent.

Question--has anyone adjusted the steering box? In a JLU 2 L turbo?
 

californiajeeping

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Problem solved. See post 63 in this thread from the Gladiator forum

New steering box cured his steering issues.

https://www.jeepgladiatorforum.com/forum/threads/bad-steering-box-68418449ae.27730/page-5
A new steering box fixed some JLs steering issues and not others. Some in this thread have tried new steering boxes and saw no improvement but then found other fixes such as tightening loose ball joints, loose trackbar, etc. Some reported the TSB about the software flash update fixed it. A few have reported success with the power steering reset technique. There are many other cures throughout this thread as well.
 

MuddyTJ

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Updated Fuse Technique

Some have reported this fixed a few different steering issues such as the dead spot, loose steering, pulling, etc.

1. With the JL off, remove F34 power steering fuse.

2. Start the JL, notice no power steering by turning the steering wheel and dash message error appears. Do not drive it.

3. Turn off engine. Open driver door and close it so it completely turns off all dash lights. Let it sit for at least 5 minutes so all electronics fully discharge.

4. Reinsert F34 fuse, start engine, immediately turn steering wheel full left, full right, turn to center, turn engine off. Restart and take for a test drive.
Hello - new member here, just picked up a new 2019 JL 2D last week and had a definite case of the loose steering with about a 3-4 inch dead zone. Could feel it around town, but on the highway was a handful. The fuse technique above FIXED THE ISSUE COMPLETELY. You guys are awesome for posting this.

A few details: 2019 JL 2D 2.0L with build date 7/19 (probably one of the last 2019's) with an AE revision steering box. Before the fix, felt like the wheel would move, but none to minimal tire deflection near center, once about 2 inches off center the power steering would "kick in" and you would immediately get more than expected tire deflection. Obviously on the highway this would require constant left/right sawing at the wheel. Followed the steps above and after the "turn to center" in step 4, the wheel shifted a bit on its own as something was recalibrated. Restarted and drives great. Had my daughter drive it after and also said it was night and day - and she was scared to drive it even around the block previously. Cancelling my service visit scheduled for this Thursday and will communicate this to the service manager. Thanks all.
 

2mnycars

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A new steering box fixed some JLs steering issues and not others. Some in this thread have tried new steering boxes and saw no improvement but then found other fixes such as tightening loose ball joints, loose trackbar, etc. Some reported the TSB about the software flash update fixed it. A few have reported success with the power steering reset technique. There are many other cures throughout this thread as well.
Hello - new member here, just picked up a new 2019 JL 2D last week and had a definite case of the loose steering with about a 3-4 inch dead zone. Could feel it around town, but on the highway was a handful. The fuse technique above FIXED THE ISSUE COMPLETELY. You guys are awesome for posting this.

A few details: 2019 JL 2D 2.0L with build date 7/19 (probably one of the last 2019's) with an AE revision steering box. Before the fix, felt like the wheel would move, but none to minimal tire deflection near center, once about 2 inches off center the power steering would "kick in" and you would immediately get more than expected tire deflection. Obviously on the highway this would require constant left/right sawing at the wheel. Followed the steps above and after the "turn to center" in step 4, the wheel shifted a bit on its own as something was recalibrated. Restarted and drives great. Had my daughter drive it after and also said it was night and day - and she was scared to drive it even around the block previously. Cancelling my service visit scheduled for this Thursday and will communicate this to the service manager. Thanks all.
MuddyTJ and californiajeeping thanks for your posts.

I really really want to solve this problem in our JLU.
 

2mnycars

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A new steering box fixed some JLs steering issues and not others. Some in this thread have tried new steering boxes and saw no improvement but then found other fixes such as tightening loose ball joints, loose trackbar, etc. Some reported the TSB about the software flash update fixed it. A few have reported success with the power steering reset technique. There are many other cures throughout this thread as well.
Thanks. Your post is helpful.

Followed those....had some service visits too. Our Jeep store is closed, due to Covid-19. No service. No sales. Did tire pressure first. Damper was checked by the Jeep store.

JEEP CARES ?
 

Aceman

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Thanks. Your post is helpful.

Followed those....had some service visits too. Our Jeep store is closed, due to Covid-19. No service. No sales. Did tire pressure first. Damper was checked by the Jeep store.

JEEP CARES ?
Jeep Cares won't do diddly. They'll make dealer appointments for you and that's about it. In many cases, I believe, they alert dealers how to proceed before you arrive. I'm pretty sure that's what happened in my case.
 
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