Let us know what they did please .Mine is going in on Thursday and I’m probably getting a loaner.
I filled out a survey I was emailed about my Jeep and put in all the steering issues. Requested a call back and they promptly called me with a case number. A couple parts are supposedly going to be replaced. The rep had the dealer on a three way call and told them to make sure I had a loaner if needed as I have Jeep Wave. Last time I didn’t get one. Apparently having Jeep Wave gets you the loaner?