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Loose steering feels like it has play and drifts

Mosesdog

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My 2nd attemp to get my AC box swapped for the “AD” steering box is only being held up by the service manager. Jeepcares is on my side with this loose steering and my complaint mirrors all others on this post. The service manager is not calling back and Jeepcares is only waiting on his shop to do the swap. I’m pissed!
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Woodynj

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My 2nd attemp to get my AC box swapped for the “AD” steering box is only being held up by the service manager. Jeepcares is on my side with this loose steering and my complaint mirrors all others on this post. The service manager is not calling back and Jeepcares is only waiting on his shop to do the swap. I’m pissed!
I finally opened the hood and checked my steering box...AD version... not the silver bullet you are looking for. I hope in your case it is. My next request of the dealer is to replace it with a new one
 

Mosesdog

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I finally opened the hood and checked my steering box...AD version... not the silver bullet you are looking for. I hope in your case it is. My next request of the dealer is to replace it with a new one
Thanks. I’ll be patient and see what comes out of this. Best of luck with getting your steering resolved.
 
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jmcdtucson

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I finally opened the hood and checked my steering box...AD version... not the silver bullet you are looking for. I hope in your case it is. My next request of the dealer is to replace it with a new one
From the Jeep informant videos, the silver bullet was AD version PLUS tightening 3/16 of a turn.
 

Periokid

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From the Jeep informant videos, the silver bullet was AD version PLUS tightening 3/16 of a turn.
Jeep Informant said the AD box didn't make any difference until he adjusted it. So AC felt like AD until adjustment. My AD box stinks.
 

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Holymoly1963

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Hey, is the Jeep Informant in Jeep Jail? I'll help with his bail money as his approach to solving the crap steering is far more helpful than what I've seen from FCA.
 

Joeymon1

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Mine has the loose steering also. It's not that bad if it's not windy, but 2 weeks ago we were having high winds in the area and it was hard to keep on the road. Between this and my radio not holding time, I'm beginning to have doubts about my first ever Jeep purchase. BTW, it only has 500 miles on it.
Yah,, but it sure looks nice!
 

Jl-Family

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See post # 2127 , above yours , referencing marino cjr in Chicago , which fixed his steering based on ideas from this forum . Have your dealer service manager call the marino cjr service manager .
Thanks !
 

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vavaroutsos

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Jeep Informant said the AD box didn't make any difference until he adjusted it. So AC felt like AD until adjustment. My AD box stinks.
Did you try to adjust your AD box?
 

KeJaCo

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Go figure my dealer says there is no steering calibration software update available for my JLU that was built on 1/31 BUT they are continuing to check everything else out in the steering system.
 

vavaroutsos

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Go figure my dealer says there is no steering calibration software update available for my JLU that was built on 1/31 BUT they are continuing to check everything else out in the steering system.
He may mean the TSB doesn't apply to your Jeep. You can ask Jeep Waves to tell him to apply it anyhow.
 

Lak7

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Ask the dealer to apply TSB 08-092-18 anyway.
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