Here in CA, we have the Better Business Bureau (BBB) and most/all the major manufacturers have agreed to follow the arbitration process of the BBB. 20 years ago, I bought a new truck that leaked diff fluid on the brakes thru the axle seal on one side. It would pull pretty hard to the opposite side under heavy braking. I bought the truck to tow a horse trailer. I never towed with it because of this condition during the year I had it. I took it in 3 times to get fixed. After the 3rd time it didn't get fixed, I contacted the BBB and set an arbitration hearing date. At the hearing, I produced the work invoices and gave the hearing arbitration judge a ride to demonstrate the problem. When we returned from the ride, the judge immediately ruled in my favor for buy-back. The manufacturer's rep pleaded with me to allow them to have their engineer evaluate it, instruct the dealer on the fix, and provide me with a 100,000 mile (not standard by that maker at the time) driveline warranty. He said I could take it to the dealer of my choice and they'd work with that dealer. I chose the nearest one, notified the manufacturer rep and took it in. When I picked it up, I asked if the manufacturer had been in contact with them. Nope. When the axle leaked again, I filed another BBB case. The mfr rep pleaded again for an opportunity to fix it. The arbitrator said it was my option, but not necessary. I declined. The manufacturer was ordered to buy back the vehicle, including the total costs of the purchase with dealer fees, taxes, etc.. It did not cover insurance, fuel, oil, or my camper, which I removed. I can't recall if it covered finance interest and fees.