i had been going to dealerships all day. i found their online ad for their big memorial day sale. they had exactly what i wanted and the price was spot on. couldnt haggle the price down any more. the sales guy seemed like he could care less that i was buying a new jeep and seemed like he just wanted to go home. but thats it. i do have a friend that went to buy a jeep there and was not happy with their service and went elsewhere.Interesting... Consider yourself a rare exception! My personal experience along with every other person I know that has tried to purchase a vehicle there has had a bad experience.
Now... Taking hours for the paperwork is normal at most dealerships
funny, because the other dealers i went to before HB that day had much worse service. one was outright terrible.
i loathe going to any dealerships period, for any reason. except Lexus. the lexus dealership was incredible. and that was buying a used car.
ive been in and out of a dealership on a car purchase in 2 hours or less. this jeep deal took like 4 hours, on a friday night, with a 2 and 7 year old. got outta there after 11pm. and this was with pre-approved CU loan. once we actually got to see the finance manager, it took less than an hour to do the paperwork.