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KZ is the new JB

cnyjl

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Here are the EATs I've been given.

1/29 Ordered
2/13 JB
3/2 KZ, ETA 03/23/2018 - 03/27/2018
3/11 KZ, ETA 03/26/2018 - 03/30/2018
3/14 KZ, ETA 03/29/2018 - 04/02/2018
3/26 KZ, ETA 04/02/2018 - 04/06/2018
3/28 KZ, ETA 04/05/2018 - 04/09/2018
Ugh. Well at least until the last one the etas were getting closer to the actual date. I know, big help. I'm hoping mine might not get held up since it's a rebuild and is only 6 days in since they restarted it. And the earliest KZ eta on mine was 4/3 and the dealer is 2 1/2 hours from the factory. I can hope.
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cnyjl

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I am at 44 days in KZ, and my order still hasn't left Ohio.

If you include my JS delay - my Jeep was BUILT 62 days ago.

I hope none of you that fall into an order like mine.

Honestly if anyone deserves a free mopar lift kit or something for their aggravation, you do. Absolute horsechit!
 

Smarrtazz

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For everyone in KZ, did you get a shipping eta when it went to KZ, and if so do they just keep getting pushed back? i just went to KZ with a date of 4/3-4/13. Should I put zero faith in that?
Yes, initially I was given an ETA of 3-22 to 3-25. Then, it was pushed back again. Finally, a TBD. I wouldn’t hold my breath if I were you, unless of course, you are a world master breath holder. ;)
 

cnyjl

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Yes, initially I was given an ETA of 3-22 to 3-25. Then, it was pushed back again. Finally, a TBD. I wouldn’t hold my breath if I were you, unless of course, you are a world master breath holder. ;)
Thanks. I'm just basing my hope on the fact it's a rebuild and they did it in 6 days and the first date is so close. And Dealer Guy did say it looked like things are starting to move again. I spent 23 days in inspection, I can definitely wait in KZ for a month if I have to.

When did you order your second one?
 

Smarrtazz

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Thanks. I'm just basing my hope on the fact it's a rebuild and they did it in 6 days and the first date is so close. And Dealer Guy did say it looked like things are starting to move again. I spent 23 days in inspection, I can definitely wait in KZ for a month if I have to.

When did you order your second one?
My second order was ordered on 1-22-18
 

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cnyjl

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My second order was ordered on 1-22-18
My first one was 1/25 so we're close. I spoke to my dealer this morning and they're expecting mine this week. I hope you get yours really soon, you deserve it. Your humor and participation around here helps keep people sane.
 

Smarrtazz

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My first one was 1/25 so we're close. I spoke to my dealer this morning and they're expecting mine this week. I hope you get yours really soon, you deserve it. Your humor and participation around here helps keep people sane.
Aww..thank you :) I try to keep things light. I did email my dealer and he basically told me that he has no idea when it will arrive.
 

cnyjl

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Aww..thank you :) I try to keep things light. I did email my dealer and he basically told me that he has no idea when it will arrive.
I got my window sticker from @Yakpimp's build sheet and window sticker tracker this morning so I figured it was really close. And I liked the first half of your comment not the second part about the dealer not knowing anything. But there do seem to be a lot moving so hope it's soon!
 

Smarrtazz

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I got my window sticker from @Yakpimp's build sheet and window sticker tracker this morning so I figured it was really close. And I liked the first half of your comment not the second part about the dealer not knowing anything. But there do seem to be a lot moving so hope it's soon!
Yeah, I’m not digging the second part of my post either ;)
 

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Finally moved from JB to KZ today. Now to wait longer.
 

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So I am no closer to getting my Jeep but I at least have some more information. It looks like it went to Ottawa Lake, MI. on March 9th and has not moved. I have been getting the same canned answers from Jeep. "We are showing ETA as TBD but it looks like it is just a few days away check with your dealer". I finally snapped and told the Chat lady (Amber) that I have been told this for the last 2 weeks and I am no closer to having my Jeep. She apologized and said that is all the information they have and that she would have to escalate it. I have also reached out to @JeepCares but I have not heard back yet. I am really close to canceling the order and reconsidering my options. This has been horrible customer service. Okay rant over... I feel a bit better now.
 

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Ugh. Well at least until the last one the etas were getting closer to the actual date. I know, big help. I'm hoping mine might not get held up since it's a rebuild and is only 6 days in since they restarted it. And the earliest KZ eta on mine was 4/3 and the dealer is 2 1/2 hours from the factory. I can hope.
Inching closer. Vehicle is now in North Platte, NE. Only a 3 hour truck ride from my dealer.
 

Jrbrannan

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This is where my Jeep is currently living. Starts to make sense why there is no movement. It is the large circle track. It

Screenshot_20180402-165140.png


Screenshot_20180402-165239.png
 

cnyjl

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So I am no closer to getting my Jeep but I at least have some more information. It looks like it went to Ottawa Lake, MI. on March 9th and has not moved. I have been getting the same canned answers from Jeep. "We are showing ETA as TBD but it looks like it is just a few days away check with your dealer". I finally snapped and told the Chat lady (Amber) that I have been told this for the last 2 weeks and I am no closer to having my Jeep. She apologized and said that is all the information they have and that she would have to escalate it. I have also reached out to @JeepCares but I have not heard back yet. I am really close to canceling the order and reconsidering my options. This has been horrible customer service. Okay rant over... I feel a bit better now.
How do you know it went to Ottawa Lake?
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