Knock in rear with Dana 44

Mojito

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COME ON JEEP-FIAT DO SOMETHING ABOUT THIS INSTEAD OF NOTHING!!!!

THE 2020 MODEL YEAR IS COMING SOON AND WE WANT ANSWERS!!!
THE POTENTIAL WRANGLER PURCHASERS SHOULD NOT BE FOOLED INTO THINKING THEIR GETTING A FOOL PROOF VEHICLE THAT HAVE NO “KNOWN ISSUES” ALL TAKEN CARE OF...
WHAT ARE YOU DOING ABOUT THIS???

ARE YOU FIXING THE KNOWN ISSUE THAT YOU SEEM TO BE IGNORING?? EVEN THE DEALERSHIP MECHANICS ARE SAYING IT’S WRONG TO KEEP PASSING THESE THE PUBLIC.

WHAT ARE YOU DOING ABOUT THIS TODAY FORWARD???
WE WANT ANSWERS NOW!!!
Thank god mine (4 miles on the clock) was documented



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Taurus14

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COME ON JEEP-FIAT DO SOMETHING ABOUT THIS INSTEAD OF NOTHING!!!!

THE 2020 MODEL YEAR IS COMING SOON AND WE WANT ANSWERS!!!
THE POTENTIAL WRANGLER PURCHASERS SHOULD NOT BE FOOLED INTO THINKING THEIR GETTING A FOOL PROOF VEHICLE THAT HAVE NO “KNOWN ISSUES” ALL TAKEN CARE OF...
WHAT ARE YOU DOING ABOUT THIS???

ARE YOU FIXING THE KNOWN ISSUE THAT YOU SEEM TO BE IGNORING?? EVEN THE DEALERSHIP MECHANICS ARE SAYING IT’S WRONG TO KEEP PASSING THESE THE PUBLIC.

WHAT ARE YOU DOING ABOUT THIS TODAY FORWARD???
WE WANT ANSWERS NOW!!!
Thank god mine (4 miles on the clock) was documented
We need more like this
 

trav87

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My second rear end has now started knocking while slowing down just like before. Service writer admitted there is a problem with them, but they don't know the solution. Part numbers they looked up still end in AA, so they are just as likely to fail again.
 

campbellchris4

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My second rear end has now started knocking while slowing down just like before. Service writer admitted there is a problem with them, but they don't know the solution. Part numbers they looked up still end in AA, so they are just as likely to fail again.
Are they ordering a new axle? New warranty every time so they should be replacing it. I’m 5,000 into my new axle and no issues yet...yet.
 

Deezus

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I'm hearing these same sounds while driving on streets intermittently. I have a louder clunking sound while turning front driveshaft, it is loud and I checked a dealer JLUR and it made a sound but not like mine. When I start jeep up, and put it into gear it makes a loud sound too while shifting to drive and back and forth from neutral and drive and reverse, like hard shifting. I thought it was just because it was cold but it happens when it is warmed up too. This is my third Jeep, second Rubicon.
Im afraid to do any off roading at all which sucks because why am I paying for a Rubicon or a Jeep for that matter. I took it by the dealership and they told me it sounds normal but if it continues bring it in, I'm waiting for a rear window as part of a warranty issue I might just drop it off then and have them check it out. I had plans this summer too.
 

JeepCares

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I'm hearing these same sounds while driving on streets intermittently. I have a louder clunking sound while turning front driveshaft, it is loud and I checked a dealer JLUR and it made a sound but not like mine. When I start jeep up, and put it into gear it makes a loud sound too while shifting to drive and back and forth from neutral and drive and reverse, like hard shifting. I thought it was just because it was cold but it happens when it is warmed up too. This is my third Jeep, second Rubicon.
Im afraid to do any off roading at all which sucks because why am I paying for a Rubicon or a Jeep for that matter. I took it by the dealership and they told me it sounds normal but if it continues bring it in, I'm waiting for a rear window as part of a warranty issue I might just drop it off then and have them check it out. I had plans this summer too.
Hi Deezus,
We are sorry to hear about your experience. Has a case been opened on the customer care side to add additional assistance as you work with your dealer? If not, please send our team a private message and we would be happy to get this process started for you!
Alex
Jeep Social Care Specialist
 

HoundDude

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I'm hearing these same sounds while driving on streets intermittently. I have a louder clunking sound while turning front driveshaft, it is loud and I checked a dealer JLUR and it made a sound but not like mine. When I start jeep up, and put it into gear it makes a loud sound too while shifting to drive and back and forth from neutral and drive and reverse, like hard shifting. I thought it was just because it was cold but it happens when it is warmed up too. This is my third Jeep, second Rubicon.
Im afraid to do any off roading at all which sucks because why am I paying for a Rubicon or a Jeep for that matter. I took it by the dealership and they told me it sounds normal but if it continues bring it in, I'm waiting for a rear window as part of a warranty issue I might just drop it off then and have them check it out. I had plans this summer too.
the clunking when you shift between drive and reverse could be an indication that you need to lube the drive shaft. I've been hearing a little of that lately too and need to buy some grease. my 4Runner would start clunking every 6 months until I greased the driveshafts. could set my calendar by it.
 

Deezus

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Hi Deezus,
We are sorry to hear about your experience. Has a case been opened on the customer care side to add additional assistance as you work with your dealer? If not, please send our team a private message and we would be happy to get this process started for you!
Alex
Jeep Social Care Specialist
Thanks for your response. I did a little test today, the noise shift stop after jeep warms up for the most part and it could be normal. The clunking in the front axle dif is definitely louder than it should be, it sou ds like the front fears have too much lash in them. I'm gonna record a video.

https://1drv.ms/v/s!Al06t50PFfe6m_FZM6wGt7Evu3Ox-w
 

JeepCares

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My second rear end has now started knocking while slowing down just like before. Service writer admitted there is a problem with them, but they don't know the solution. Part numbers they looked up still end in AA, so they are just as likely to fail again.
Hi trav87,
Our team would be happy to add an additional layer of assistance throughout this process by connecting you and your dealer with a case specialist. Please send us a private message if this is something you would be interested in!
Alex
Jeep Social Care Specialist
 

JeepCares

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COME ON JEEP-FIAT DO SOMETHING ABOUT THIS INSTEAD OF NOTHING!!!!

THE 2020 MODEL YEAR IS COMING SOON AND WE WANT ANSWERS!!!
THE POTENTIAL WRANGLER PURCHASERS SHOULD NOT BE FOOLED INTO THINKING THEIR GETTING A FOOL PROOF VEHICLE THAT HAVE NO “KNOWN ISSUES” ALL TAKEN CARE OF...
WHAT ARE YOU DOING ABOUT THIS???

ARE YOU FIXING THE KNOWN ISSUE THAT YOU SEEM TO BE IGNORING?? EVEN THE DEALERSHIP MECHANICS ARE SAYING IT’S WRONG TO KEEP PASSING THESE THE PUBLIC.

WHAT ARE YOU DOING ABOUT THIS TODAY FORWARD???
WE WANT ANSWERS NOW!!!
Thank god mine (4 miles on the clock) was documented
Hi Everyone,

Our teams are aware of this concern. Our executive leadership is engaged and working with the appropriate parties to have a resolution implemented as soon as possible. In the meantime, if you are experiencing a clunk/knock/thump, please make an appointment with your dealer and send us a private message. We are happy to create and escalate a case on your behalf to have additional assistance throughout the repair process.

Darlene
Jeep Social Listening Analyst
 

Lou_JLU

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Thank you JeepCares that is a good start.
Regards
 

rwaargle

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I have a 2018 JL Sahara with D44/LSD and it makes knocking noise when the vehicle is coasting at around 20 to 40 MPH. It goes away when accelerating. I scheduled an appointment with the dealer to get it looked at in a couple of days, but from what I've seen from this thread, it doesn't look promising.
 

JeepCares

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I have a 2018 JL Sahara with D44/LSD and it makes knocking noise when the vehicle is coasting at around 20 to 40 MPH. It goes away when accelerating. I scheduled an appointment with the dealer to get it looked at in a couple of days, but from what I've seen from this thread, it doesn't look promising.
Hello rwaargle,

Keep us updated on your dealer visit. We've been collecting VINs for this particular concern so if you can send us a private message with yours, I'd greatly appreciate it. Very sorry for the inconvenience this has caused.

Jasmine
Jeep Social Care Specialist
 

abutterman1

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Hello rwaargle,

Keep us updated on your dealer visit. We've been collecting VINs for this particular concern so if you can send us a private message with yours, I'd greatly appreciate it. Very sorry for the inconvenience this has caused.

Jasmine
Jeep Social Care Specialist
Mine makes a faint knocking
Hi Everyone,

Our teams are aware of this concern. Our executive leadership is engaged and working with the appropriate parties to have a resolution implemented as soon as possible. In the meantime, if you are experiencing a clunk/knock/thump, please make an appointment with your dealer and send us a private message. We are happy to create and escalate a case on your behalf to have additional assistance throughout the repair process.

Darlene
Jeep Social Listening Analyst
sent a PM. Having this issue as well amongst other common problems.
 

                           
























































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