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Key fob splitting open

bslaberge

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Both my key fobs are splitting open. Tried but can't get either of them to close tight. Anyone else have this issue? Anyone fixed theirs?
20200111_101122.jpg
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TRJeff

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Open up fob like you are going to replace battery , inside there is 4 or 5 very small Torx screws, you may need to purchase a small torx kit, 1or more are loose, this will also create weird happenings with doors locking and or unlocking, horn blowing, just do not over tighten screws, on one of my fobs the screws came loose and created above issues, refastening resolved all issues.
 

JeepCares

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Both my key fobs are splitting open. Tried but can't get either of them to close tight. Anyone else have this issue? Anyone fixed theirs?
20200111_101122.jpg
Hi Ben,
Are you considering having your dealer take a look? We are available via PM if assistance is needed throughout your dealer visit.
Alex
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1996cc

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Mine are also like this. @JeepCares, is this something that Jeep would replace for me?
 

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JeepCares

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Mine are also like this. @JeepCares, is this something that Jeep would replace for me?
Hello,
We recommend reaching out to your dealer. They will be able to tell if your key fobs are within spec.
Alex
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powelld353

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Hello,
We recommend reaching out to your dealer. They will be able to tell if your key fobs are within spec.
Alex
JeepCares
Haha, within spec? Get ready for "working as designed" from the dealer!!
 
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OP
bslaberge

bslaberge

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Open up fob like you are going to replace battery , inside there is 4 or 5 very small Torx screws, you may need to purchase a small torx kit, 1or more are loose, this will also create weird happenings with doors locking and or unlocking, horn blowing, just do not over tighten screws, on one of my fobs the screws came loose and created above issues, refastening resolved all issues.
Thanks for the suggestion Jeff but no go. I was able to tighten all the scews a bit but was still unable to close the gap no matter how much pressure I applied. It looks to me like a design or flaw because that corner doesn't have clips that positively engage like the other corners.
 

TRJeff

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looks like you are willing and able to do this. reopen fob, remove battery, loosen screws and position till all buttons function /click and don't rub on cover. tighten screws, now check edges for damage from prying open fob and trim clean, install battery, put fob cover back on ( if you want use a Q tip with dish soap and apply a tiny film around mating edge then put fob cover back on)
good luck with repair or your dealer getting a new fob and programming:like:
 

1996cc

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I just asked my local dealer when I was in for another service. The parts guys told my service advisor that about 1/2 the replacements they get in have the same gaps, so thereā€™s really nothing we can do.
 

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Movenpuck

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Ive had this issue since day 1, I've learned to ignore it and live with it.
 

Dkretden

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I just asked my local dealer when I was in for another service. The parts guys told my service advisor that about 1/2 the replacements they get in have the same gaps, so thereā€™s really nothing we can do.
Another case of a high level of customer focus by FCA and their dealers.
 
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bslaberge

bslaberge

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My dealer ordered two new key fobs under warranty. My two New fobs don't have the gap! :like: (New fobs without the gap are pictured below. See my original post for pictures of the gap)
20200306_134739.jpg
 
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Qjoh5510

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My key fobs both have the gap on one end like itā€™s not closing all the way. Took them apart and put back together and no matter what they wonā€™t close. Design/manufacturing flaw is my guess. Only issue I see is that moisture might get in the fob because the seal isnā€™t closed like it should be.
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