UPDATE:Well I'm inches away this week to pull the plug and ask for a refund.... All the remote action I want to do can be done from my remote, so do not need to use the Uconnect app from my office or living room.
So before you installed Tazer did you have daily or monthly updates or none at all. Did you check both the Uconnect app and mopar.com login.Same. Installed JL Mini Tazer yesterday, vehicle info not updating today. Have the latest update installed on the Tazer. 2020 JL Rubicon
Just checked the mopar site, last update was 12/14.So before you installed Tazer did you have daily or monthly updates or none at all. Did you check both the Uconnect app and mopar.com login.
Just asking in hopes of helping all parties to work through this issue.
That is a good thought.... When I was talking to Uconnect development team months ago, they where concerned having programing devices plugged into the OBDII port no comment on SGW.Sounds like when the Tazer goes to sleep it's disconnecting the canbus bridges that the secure gateway normally makes. This would prevent the infotainment module and telematics modules from communicating with the rest of the vehicle, and likely explain the lack of updates.
Edit: or, devices that are designed to authenticate with the SGW fail to operate correctly when the SGW isn't present.
In either case, I'd imagine some Y cables to allow the SGW to remain active alongside the Tazer should resolve.