mcjeff
Well-Known Member
- First Name
- Jeff
- Joined
- May 15, 2020
- Threads
- 7
- Messages
- 449
- Reaction score
- 659
- Location
- Pittsburgh
- Vehicle(s)
- 2020 JLUR
I was going to follow up on that too, that email was hot garbage. I felt good about it until I realized there was no way to contact Good Guy Jeff. Wait aside, that’s just super crappy customer service. It makes them look incompetent.I sent an email yesterday and now have a fiat Corporate representative who gave me his contact information. 2nd time he called me today was to let me know my Jeep will be at the dealer on Friday. I wasn't upset about the delivery date I was about the don't bother me email I received from Jeff that some other members received. I had put that email in mine to them. I find that you have to be your own advocate in todays world. This is for medical, work and now vehicle purchases.
Coupled with the fact that I’m only getting a new one because they offered a discount as they couldn’t figure out what was wrong with the last one…
I think I just might try to track down some actual real humans tonight.