JL Window Sticker and Build Sheet Order Tracking

Djzjeep22

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NJ
Vehicle(s)
2019 Jeep JLU; 2021 JLUR
Ordered JLUR auto with 3.6, leather, trailer tow,cold weather, LED, alpine,safety, all weather mats, FT 4WD, remote prox, rock slider w/step, sky one:

order 4/29
Build 5/13
Sticker 5/15
Stuck now in KZS

est deliv is 5/21-6/7, but my last Jeep went from KZS to dealer delivery in 5 days

Not sure if shipment to NY/NJ area will definitely be train.? Last Jeep came all the way on car carrier to my surprise
Still waiting in delivery limbo. Dealer says they are having challenges getting rides for their orders



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MaligatorMom

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Dealership just called and I get to pick up my baby tomorrow!!! It’s like Xmas eve!!! Ordered 4/23!!!
 
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Nashville
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2018 wrangler Sahara unlimited jk
I’ve stalked this forum for the last 3 weeks, so here goes my timeline, hope this gives you all waiting some hope:

5/1 ordered and got VON
5/10 got VIN from Jeep chat
5/19 build sheet on cryptostickers
5/20 window sticker on cryptostickers
5/21 around 12pm Jeep chat said built and waiting shipment within the next week
5/21 around 2pm dealer sent me pic of my baby on the back of a delivery truck
5/22 hugged my 2018 JK for the last time and brought home my sexy red bombshell JL Sahara

Proximity entry
Sky one touch
All weather mats
Alpine sound system
Safety group

located in Nashville by the way

A478DFE8-B808-4E59-A6AD-AB6924F82FE6.jpeg


06D9AE21-2963-4D9F-A6CB-7D04719A62E4.jpeg
 
Last edited:

squapat

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Pat
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Ottawa, Canada
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2017 Audi A4 and 2018 Audi Q5
I’ve stalked this forum for the last 3 weeks, so here goes my timeline, hope this gives you all waiting some hope:

5/1 ordered and got VON
5/10 got VIN from Jeep chat
5/19 build sheet on cryptostickers
5/20 window sticker on cryptostickers
5/21 around 12pm Jeep chat said built and waiting shipment within the next week
5/21 around 2pm dealer sent me pic of my baby on the back of a delivery truck
5/22 hugged my 2018 JK for the last time and brought home my sexy red bombshell JL Sahara

Proximity entry
Sky one touch
All weather mats
Alpine sound system
Safety group

located in Nashville by the way

A478DFE8-B808-4E59-A6AD-AB6924F82FE6.jpeg


06D9AE21-2963-4D9F-A6CB-7D04719A62E4.jpeg
 

K-nuk

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Scott
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Florida
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JLUR, CJ7
I ordered dual doors (half doors) so I’m afraid mine might sit for a while based on @nomographer data. Fingers crossed!

OMG Gotta love Jeep customer service… 😂


PAULA (5/23/2021, 11:04:04 AM): Thank you for chatting with us, my name is PAULA with Jeep Customer Care. Scott what can i help with today?

Me (5/23/2021, 11:04:54 AM): Hi Paula can you please check on my Jeep build for me?

PAULA (5/23/2021, 11:04:59 AM): Congratulations on your new vehicle purchase! I can absolutely look into this here for you. Please allow me a brief moment and I will be back with your new vehicle order update. While you wait, would you please provide me with your address complete with Zip Code as well as email in order to document your new vehicle order status request?

PAULA (5/23/2021, 11:05:40 AM): Thank you so much for holding. I am showing that your vehicle has been built and is pending installation of additional equipment. This is a necessary step when additional features or optional equipment packages are added to the vehicle. Currently no Dealer ETA has been provided.

Me (5/23/2021, 11:07:07 AM): Paula the crypto status stopped updating 4 days ago on 5/19 when it went to the get the additional equipment. Is that normal?


PAULA (5/23/2021, 11:07:35 AM): yes should have eta soon

PAULA (5/23/2021, 11:07:39 AM): Is there anything else I can assist you with today?

Me (5/23/2021, 11:07:59 AM): Yes, the crypto status stopped updating on 5/19 when it went to the get the additional equipment. Is that normal?

PAULA (5/23/2021, 11:08:39 AM): yes showing progress and should have eta soon

PAULA (5/23/2021, 11:09:19 AM): I will have escalated for you to verify status

Me (5/23/2021, 11:09:47 AM): Ok that’s great. How do I hear back about that escalation?

PAULA (5/23/2021, 11:10:22 AM): will reach out shortly as no Case Management available on weekends,

Me (5/23/2021, 11:11:09 AM): Ok I understand and appreciate your help. How will I hear back from the case manager? Is there a case number?

PAULA (5/23/2021, 11:11:35 AM): case number xxxx3635 will be next business day

Me (5/23/2021, 11:12:14 AM): Ok thanks. So should I reference this when I contact JeepChat in the future?

PAULA (5/23/2021, 11:12:44 AM): yes if no update by tuesday can contact us using chat or 1-877-426-5337 and reference case number

PAULA (5/23/2021, 11:13:29 AM): Thank you for contacting Jeep Customer Care. Please chat with us again if you need further assistance. You can also look on our website www.Jeep.com. Have a Great Day!

OMG where do they find these people???
😂😂😂
 

nomographer

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Seattle, WA
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21 Rubicon ("Anaximander"), 94 YJ sold :(
Build Thread
Link
Time again for the weekly analysis of cryptostickers data:

Summary
Total records3857
With sticker3219
Build started2059
Open554

percentiles-request-to-build.png


Past Year
Request-to-Build daysBuild-to-Sticker days
28.910.0Overall
24.816.3Model 2021 Jeep Wrangler Sahara Unlimited 4xe Sport
27.16.7Model 2021 Jeep Wrangler Rubicon Unlimited
27.719.6Model 2021 Jeep Wrangler Rubicon Unlimited 4xe Sport
28.0Model 2021 Jeep Wrangler Rubicon Unlimited Rhd
29.25.6Model 2021 Jeep Wrangler Sport Unlimited
30.95.1Model 2021 Jeep Wrangler Sahara Unlimited
31.16.7Model 2021 Jeep Wrangler Sport
32.98.9Model 2021 Jeep Wrangler Rubicon
34.04.8Model 2021 Jeep Wrangler Sport Unlimited Rhd
50.713.3Model 2021 Jeep Wrangler Rubicon Unlimited 392
27.812.9Engine 2.0l Turbo
28.16.4Engine 3.0l Turbo
30.27.2Engine 3.6l Pentastar
50.713.3Engine 6.4l Hemi
28.46.3Doors 4
31.97.9Doors 2


Lag
(Relative to model average)
(Property appears in >2% of builds)
(Request-to-Build more than 1.0 days from average)
(Properties do not necessary cause delays; a related feature may be the culprit)
Request-to-BuildBuild-to-Sticker
-4.56-0.7618x7.5 Granite Crystal Alum Wheels
-2.15-0.712.0l I4 Dohc Di Turbo Engine W/ Ess
-2.08-2.06High Altitude Package
-1.600.9118x7.5 Gloss Black Alum Wheels
-1.600.91Altitude Package
-1.56-1.363.6l V6 24v Vvt Etorque Engine Upg I
-1.141.46Body Color 3-piece Hard Top
-1.061.03Front Mopar Grab Handles
-1.061.03Mopar Grab Handle Kit
0.000.00Spring - Left Front
1.06-0.54Uconnect 4 With 7" Display
1.330.28Mopar Cargo Tub Liner
1.6915.00Dual Door Group W/ Premium Uppers
1.770.98Engine Block Heater
1.880.66Lt285/70r17c Bsw M/t Tires
2.0715.79Half Doors W/ Uppers
2.391.22Black Sunrider Soft Top
2.55-0.23245/75r17 All-terrain Tires
2.732.37Uconnect 3 With 5" Display
4.103.013.6l V6 24v Vvt Engine Upg I W/ess
4.133.01All Manual Transmissions
5.504.77Mopar Stitched Leather Black
9.871.69D1-to-d Regress




Open Orders
Days since request, no build sheet nor sticker, request in the last 100 days
p20: 11
p40: 19
p60: 27
p80: 55
p90: 76
p95: 87
p100: 98

Other Investigations
Delays over time
Property standard deviations
(Very) slow orders
Build days histogram
What it really means for something to be "slower"
 
Last edited:

K-nuk

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Why should Jeep know anything about cryptostickers? It's a private site someone built to automatically check and consolidate information from two other places that provide a build sheet and window sticker given a VIN.
Okay that’s fair (I didn’t know that) but communicate! Ask me what I’m talking about or tell me you don’t know what I’m asking. Don’t ignore my question. Seriously, they have one job - communicate - “Chat”. Read the rest of the transcript. Escalate without giving me a case number or telling me how to follow up? Really? That kinda seems like their job, no?
 

wildallways

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Okay that’s fair (I didn’t know that) but communicate! Ask me what I’m talking about or tell me you don’t know what I’m asking. Don’t ignore my question. Seriously, they have one job - communicate - “Chat”. Read the rest of the transcript. Escalate without giving me a case number or telling me how to follow up? Really? That kinda seems like their job, no?
In a day or two you'll get the "canned response" letter from Jeff, then nothing but crickets from there on out. I've noticed that some "Jeep Chat" people are more helpful then others. If I get Rebecca, I just end chat and try again.
 

Kfoo

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New Jersey
Vehicle(s)
2021 Wrangler Unlimited Willys
Time again for the weekly analysis of cryptostickers data:

Summary
Total records3857
With sticker3219
Build started2059
Open554

percentiles-request-to-build.png


Past Year
Request-to-Build daysBuild-to-Sticker days
28.910.0Overall
24.816.3Model 2021 Jeep Wrangler Sahara Unlimited 4xe Sport
27.16.7Model 2021 Jeep Wrangler Rubicon Unlimited
27.719.6Model 2021 Jeep Wrangler Rubicon Unlimited 4xe Sport
28.0Model 2021 Jeep Wrangler Rubicon Unlimited Rhd
29.25.6Model 2021 Jeep Wrangler Sport Unlimited
30.95.1Model 2021 Jeep Wrangler Sahara Unlimited
31.16.7Model 2021 Jeep Wrangler Sport
32.98.9Model 2021 Jeep Wrangler Rubicon
34.04.8Model 2021 Jeep Wrangler Sport Unlimited Rhd
50.713.3Model 2021 Jeep Wrangler Rubicon Unlimited 392
27.812.9Engine 2.0l Turbo
28.16.4Engine 3.0l Turbo
30.27.2Engine 3.6l Pentastar
50.713.3Engine 6.4l Hemi
28.46.3Doors 4
31.97.9Doors 2


Lag
(Relative to model average)
(Property appears in >2% of builds)
(Request-to-Build more than 1.0 days from average)
(Properties do not necessary cause delays; a related feature may be the culprit)
Request-to-BuildBuild-to-Sticker
-4.56-0.7618x7.5 Granite Crystal Alum Wheels
-2.15-0.712.0l I4 Dohc Di Turbo Engine W/ Ess
-2.08-2.06High Altitude Package
-1.600.9118x7.5 Gloss Black Alum Wheels
-1.600.91Altitude Package
-1.56-1.363.6l V6 24v Vvt Etorque Engine Upg I
-1.141.46Body Color 3-piece Hard Top
-1.061.03Front Mopar Grab Handles
-1.061.03Mopar Grab Handle Kit
0.000.00Spring - Left Front
1.06-0.54Uconnect 4 With 7" Display
1.330.28Mopar Cargo Tub Liner
1.6915.00Dual Door Group W/ Premium Uppers
1.770.98Engine Block Heater
1.880.66Lt285/70r17c Bsw M/t Tires
2.0715.79Half Doors W/ Uppers
2.391.22Black Sunrider Soft Top
2.55-0.23245/75r17 All-terrain Tires
2.732.37Uconnect 3 With 5" Display
4.103.013.6l V6 24v Vvt Engine Upg I W/ess
4.133.01All Manual Transmissions
5.504.77Mopar Stitched Leather Black
9.871.69D1-to-d Regress




Open Orders
Days since request, no build sheet nor sticker, request in the last 100 days
p20: 11
p40: 19
p60: 27
p80: 55
p90: 76
p95: 87
p100: 98

Other Investigations
Delays over time
Property standard deviations
(Very) slow orders
Build days histogram
What it really means for something to be "slower"
Thanks for your hard work on this!

Some feedback: It took me a few weeks of seeing this chart to really understand what you are getting at. I think it could be helpful to add a paragraph describing how to interpret the data.

For example: the average wrangler will show the build sheet 28.9 days after the order is sent in. After it is built, the average wrangler will take 10 days until the window sticker shows up. Manual transmissions see a lag of 4.13 days to build sheet (build sheet: 33.03 days) and a lag of 3.01 days (window sticker: 13.01 days) for an average of 46.04 days from order to window sticker. This is an average and may be a result of a combination of factors.

My apologies if I am dumbing it down too much, but having a paragraph like that I think could help the reader.
 

Purple Turtle

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Elkhart IN
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1998 Purple TJ, 2021 HellaYella JLUR
I'm so sad I keep looking and nothing on here... I order a JKUR HellaYella on 4/27 and I got the vin within a couple days. Got a ship date of 5/28 (which is this Friday) but cryptostickers still doesn't show a build sheet or a sticker. I'm seeing lots of orders after mine and some around my order date already arriving and yet not even a build sticker yet. I'm trying so hard to be patient, but its hard as I already sold my JKU and still have my TJ to drive but I'm excited and just want to see my new baby. Any ideas on how to curve my impatientness? Just so sad I don't have a build sticker yet...... Oh and Jeep Chat hasn't been much help either... my dealer just says beginning of June so IDK if it got pushed out or what???? My vin 1C4HJXFG7MW749992
 

K-nuk

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Scott
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Location
Florida
Vehicle(s)
JLUR, CJ7
I'm so sad I keep looking and nothing on here... I order a JKUR HellaYella on 4/27 and I got the vin within a couple days. Got a ship date of 5/28 (which is this Friday) but cryptostickers still doesn't show a build sheet or a sticker. I'm seeing lots of orders after mine and some around my order date already arriving and yet not even a build sticker yet. I'm trying so hard to be patient, but its hard as I already sold my JKU and still have my TJ to drive but I'm excited and just want to see my new baby. Any ideas on how to curve my impatientness? Just so sad I don't have a build sticker yet...... Oh and Jeep Chat hasn't been much help either... my dealer just says beginning of June so IDK if it got pushed out or what???? My vin 1C4HJXFG7MW749992
So frustrating, eh? I share the feeling... on a positive note your VIN is updating (shows 5/24 for most recent update) so it isn't in the penalty box like some others. My dealer was able to tell me some of the stages mine was going through (F, G, ... framing, paint, etc.). I only asked weekly and he was able to tell me stage and the ETA. Is your dealer being helpful like that?
 

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