JL Window Sticker and Build Sheet Order Tracking

Jwarren111

Member
First Name
John
Joined
Mar 4, 2021
Messages
6
Reaction score
15
Location
California
Vehicle(s)
JLU Rubicon
Ordered rubicon JLU 2/19 window sticker came out monday 3/1 confirmed wednesday with jeep cares the jeep is in shipping status. Reached out to my dealer this morning 3/5 to ask if they had an estimated delivery date now that the build is in shipping, he said 8-10 weeks and basically blew me off. Ive been getting sub par customer service from him since putting my deposit down, to the point of seriously considering ditching the deposit and going elsewhere. Does anyone have general ship timeframes? I find it hard to believe it takes 8-10 weeks to ship from Ohio to Idaho...



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AmarilloJLU

Well-Known Member
First Name
Jon
Joined
Feb 2, 2021
Messages
90
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56
Location
Texas
Vehicle(s)
2021 4Xe Rubicon on order
Ordered rubicon JLU 2/19 window sticker came out monday 3/1 confirmed wednesday with jeep cares the jeep is in shipping status. Reached out to my dealer this morning 3/5 to ask if they had an estimated delivery date now that the build is in shipping, he said 8-10 weeks and basically blew me off. Ive been getting sub par customer service from him since putting my deposit down, to the point of seriously considering ditching the deposit and going elsewhere. Does anyone have general ship timeframes? I find it hard to believe it takes 8-10 weeks to ship from Ohio to Idaho...
I have a 4xe Rubicon on order coming to Austin,Tx and my sales person said that it would be 3 weeks from the time it left Ohio. 8-10 weeks is bonkers for sure. Any chance you can work with another sales person at the dealership if you have received poor customer service with your current rep?
 

Jorginho 113

Active Member
First Name
Jorge
Joined
Jan 24, 2021
Messages
32
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64
Location
NorCal
Vehicle(s)
2021 Hydro Blue JLUR 6-Speed
Ordered rubicon JLU 2/19 window sticker came out monday 3/1 confirmed wednesday with jeep cares the jeep is in shipping status. Reached out to my dealer this morning 3/5 to ask if they had an estimated delivery date now that the build is in shipping, he said 8-10 weeks and basically blew me off. Ive been getting sub par customer service from him since putting my deposit down, to the point of seriously considering ditching the deposit and going elsewhere. Does anyone have general ship timeframes? I find it hard to believe it takes 8-10 weeks to ship from Ohio to Idaho...
If you are in California, there is only ONE person you should go to, that is Rob Trachtman!! Best deal and customer service. I'm waiting for my manual Hydro Blue Wrangler I ordered from him.
 

Jwarren111

Member
First Name
John
Joined
Mar 4, 2021
Messages
6
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15
Location
California
Vehicle(s)
JLU Rubicon
If you are in California, there is only ONE person you should go to, that is Rob Trachtman!! Best deal and customer service. I'm waiting for my manual Hydro Blue Wrangler I ordered from him.
I was able to get 7k off MSRP on my order haha its the only thing stopping me from walking away from my current order, that and the fact the jeep has already been built and is in the shipping milestone. It would be painful to start the wait over again
 

Jwarren111

Member
First Name
John
Joined
Mar 4, 2021
Messages
6
Reaction score
15
Location
California
Vehicle(s)
JLU Rubicon
I have a 4xe Rubicon on order coming to Austin,Tx and my sales person said that it would be 3 weeks from the time it left Ohio. 8-10 weeks is bonkers for sure. Any chance you can work with another sales person at the dealership if you have received poor customer service with your current rep?
I plan to let them know all about my lack of satisfaction when i go to the dealership to pick the jeep up. Until then i think im going to stick with jeepcares for updates, they atleast seem to try and be helpful
 

JoeJeepLvr

Well-Known Member
First Name
Joe
Joined
Jan 5, 2021
Messages
76
Reaction score
118
Location
New York
Vehicle(s)
2021 Wrangler
Ordered rubicon JLU 2/19 window sticker came out monday 3/1 confirmed wednesday with jeep cares the jeep is in shipping status. Reached out to my dealer this morning 3/5 to ask if they had an estimated delivery date now that the build is in shipping, he said 8-10 weeks and basically blew me off. Ive been getting sub par customer service from him since putting my deposit down, to the point of seriously considering ditching the deposit and going elsewhere. Does anyone have general ship timeframes? I find it hard to believe it takes 8-10 weeks to ship from Ohio to Idaho...
I hit shippable status 2/17...eta between the 8th and 18th of March...Toledo to New York.
 

elborikua

Member
First Name
Javier
Joined
Feb 12, 2021
Messages
10
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48
Location
California
Vehicle(s)
21 JLUR
If you are in California, there is only ONE person you should go to, that is Rob Trachtman!! Best deal and customer service. I'm waiting for my manual Hydro Blue Wrangler I ordered from him.
I also ordered thru Rob. Just got update that Jeep is built and awaiting shipping. Build sheet just populated in database this morning.
 

nomographer

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First Name
Brian
Joined
Oct 7, 2020
Messages
1,340
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4,423
Location
Seattle, WA
Vehicle(s)
21 Rubicon (3mo old), 94 YJ ("Chirpy")
Happy to see all the manual transmission orders here. :involve: Routine reminder-hints, these things will actually crawl if you let out the clutch very slowly, which is obviously not the best long-term approach to keep your clutch healthy but it does allow you to 'creep' when starting from a traffic light. If you're second in line, leave a bit of space so you can start creeping while the automatic in front of you figures out how to move.

Second MT reminder, ifyou're stalling a lot, the accelerator pedal seems weird as if there's no range, just off/on, do the (non-invasive) accelerator pedal recalibration. It's mentioned on forums as far back as 2012, easy to find.

Last reminder for everyone: Seat all fuses before your test drive! (They're all in the engine bay, passenger side, between windshield and battery.)
 

nomographer

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First Name
Brian
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Oct 7, 2020
Messages
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4,423
Location
Seattle, WA
Vehicle(s)
21 Rubicon (3mo old), 94 YJ ("Chirpy")
Summary
Total records2250
Completed1689
Build started1176


Past Year
Request-to-BuildBuild-to-StickerRequest-to-Sticker
32.87.045.4Overall
21.0Model 2021 Jeep Wrangler Rubicon Unlimited Rhd
65.0Model 2021 Jeep Wrangler Rubicon Unlimited 392
31.86.243.2Model 2021 Jeep Wrangler Sport Unlimited
33.35.344.4Model 2021 Jeep Wrangler Sahara Unlimited
30.36.744.9Model 2021 Jeep Wrangler Rubicon Unlimited
34.67.446.6Model 2021 Jeep Wrangler Sport
35.18.947.9Model 2021 Jeep Wrangler Rubicon
35.257.0Model 2021 Jeep Wrangler Rubicon Unlimited 4xe Sport
57.04.658.2Model 2021 Jeep Wrangler Sport Unlimited Rhd
36.483.0Model 2021 Jeep Wrangler Sahara Unlimited 4xe Sport
33.25.943.4Engine 2.0l Turbo
31.16.945.1Engine 3.0l Turbo
32.97.546.3Engine 3.6l Pentastar
31.36.644.7Doors 4
34.98.447.7Doors 2


Lag
(Relative to model average)
(Property appears in >2% of builds)
(Request-to-Sticker more than 2.0 days from average)
(Properties do not necessary cause delays; a related feature may be the culprit)
Request-to-BuildBuild-to-StickerRequest-to-Sticker
-5.04-0.49-4.4418x7.5 Granite Crystal Alum Wheels
-2.18-1.88-3.94High Altitude Package
-1.13-1.88-3.84275/55r20 Bsw All Season Tires
-1.13-1.88-3.8420x8.0 Fully Painted Alum Wheels
0.71-0.34-2.52Mopar Black Tubular Side Steps
-1.38-1.76-2.453.6l V6 24v Vvt Etorque Engine Upg I
-1.64-0.85-2.032.0l I4 Dohc Di Turbo Engine W/ Ess
0.000.000.00Spring - Left Front
0.872.102.00Mopar Hinge-gate Reinforcement
-1.541.262.06Mopar Satin Black Grille
0.731.492.66Mopar Stainless Door Sill Guards
-0.061.322.73Dual Top Group
1.30-0.563.13245/75r17 All-terrain Tires
2.24-0.593.32Engine Block Heater
4.684.444.42Mopar Stitched Leather Black
3.193.345.12All Manual Transmissions
3.183.345.123.6l V6 24v Vvt Engine Upg I W/ess
7.472.385.62D1-to-d Regress

Open orders
Days since request, no build sheet nor sticker, request in the last 100 days
p20: 11
p40: 19
p60: 26
p80: 60
p90: 77
p95: 88

percentiles-request-to-build.png
 

coolboost

Member
First Name
Keith
Joined
Mar 1, 2021
Messages
6
Reaction score
6
Location
Chehalis, WA
Vehicle(s)
2021 JLUR 4xe
Ordered rubicon JLU 2/19 window sticker came out monday 3/1 confirmed wednesday with jeep cares the jeep is in shipping status. Reached out to my dealer this morning 3/5 to ask if they had an estimated delivery date now that the build is in shipping, he said 8-10 weeks and basically blew me off. Ive been getting sub par customer service from him since putting my deposit down, to the point of seriously considering ditching the deposit and going elsewhere. Does anyone have general ship timeframes? I find it hard to believe it takes 8-10 weeks to ship from Ohio to Idaho...
My Washington state dealer told me 2-3 weeks after it hits shipping status it should be at the dealership
 

tehkayd

Well-Known Member
First Name
Kris
Joined
Jan 22, 2021
Messages
49
Reaction score
60
Location
SLC Utah
Vehicle(s)
2021 JLUR Sting-Gray
Build Thread
Link
Vehicle Showcase
1
My Washington state dealer told me 2-3 weeks after it hits shipping status it should be at the dealership
I wonder if there is going to be an influx of shipping coming out now or added delays where 392s and other models start getting completed and ready to ship at the same time. Will there be bottlenecks?
 

PLJLUR2021

Member
First Name
George
Joined
Dec 16, 2020
Messages
21
Reaction score
47
Location
Point Loma, San Diego, CA
Website
www.facebook.com
Vehicle(s)
2021 JLURD, all Billet Silver, all options
Occupation
Mechanical Engineer
I appreciate the business!
It was a fun experience Rob! I already got over 300 miles on it and HUGE SMILE on my face!!! *hey folks, if you're in SoCal, he is the REAL DEAL, literally!😎🤙🎯💯

20210221_124004.jpg
 

dgoodhue

Well-Known Member
First Name
Dave
Joined
Aug 22, 2020
Messages
243
Reaction score
199
Location
Framingham, MA
Vehicle(s)
'21 80th JLU
2/9 Ordered 2/9
2/11 VIN 2/11
2/24 Paint Stage (Jeep Chat) 2/24
2/25 Build Sheet 2/25
2/27 Sticker 2/27
3/1 Release by Plant for Shipping, ETA has not been provided
3/3 Shipping Stage (Jeep Chat) ETA 3/12-3/26

I contact the dealer yesterday, the dealer said it is scheduled for deliver to be unloaded from the rail on 3/17. The dealer said it usually takes a week to get shipped and by ready for pick up.

The delivery process is going to take longer than the building process. I sold the car that it is going to replace this past Saturday. I may have jumped the gun on selling it but at least have an extra car to drive in the mean time. This give me more time to wait for a potential email or brochure coupon that I requested the day after I ordered.
 

cgagnon99

Well-Known Member
Joined
Jul 14, 2020
Messages
130
Reaction score
168
Location
Maryland
Vehicle(s)
2021 JLU Sport Altitude (On Order)
Picked up my Jeep from Leon at Criswell last night! Best car buying experience, period.

12/18 Ordered
late January - Built (On hold for Clutch Recall)
Shipped by Plant 3/8 and arrived same day!

Leon also locked in the price I had back in December so I wasn't hit with the 2021 price increases!
 

jsore

Member
First Name
James Sorenson
Joined
Feb 16, 2021
Messages
23
Reaction score
5
Location
Southern Utah
Vehicle(s)
2021 Rubicon on Order, 2020 GC Trailhawk
Why is there such a short list of vehicles listed on the tracking page
 

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