JL Window Sticker and Build Sheet Order Tracking

catsjeep

Member
Joined
Sep 20, 2021
Messages
12
Reaction score
34
Location
Florida
Vehicle(s)
Toyota
Hello, I'm new to the group. Just received notification yesterday of an update showing my build sheet. Is the tracking system usually accurate? I guess I'm like everyone and excited to see my jeep move along in the process. So happy I found this forum to see the process and share in the same experience as others.

Ordered 08/27
VIN 9/3
Build sheet 9/21



Advertisement

 

lockman1972

Well-Known Member
First Name
bob
Joined
Aug 4, 2021
Messages
90
Reaction score
124
Location
South Carolina
Vehicle(s)
2021 Wrangler sport (ordered)
Hello, I'm new to the group. Just received notification yesterday of an update showing my build sheet. Is the tracking system usually accurate? I guess I'm like everyone and excited to see my jeep move along in the process. So happy I found this forum to see the process and share in the same experience as others.

Ordered 08/27
VIN 9/3
Build sheet 9/21
Welcome and you're ahead of the game at this Point! One of the Lucky ones lol
 

miweber929

Well-Known Member
First Name
Michael
Joined
Aug 11, 2021
Messages
257
Reaction score
378
Location
Woodbury, MN
Vehicle(s)
‘21 JLU Sport S, ‘16 Silverado
Hello, I'm new to the group. Just received notification yesterday of an update showing my build sheet. Is the tracking system usually accurate? I guess I'm like everyone and excited to see my jeep move along in the process. So happy I found this forum to see the process and share in the same experience as others.

Ordered 08/27
VIN 9/3
Build sheet 9/21
Congrats on the new order.

The tracking systems are fairly accurate, and once you get your build sheet you are in build process and will get window sticker nearing completion. However the big holdup for most people lately is the shipping and delivery times taking a long time, more than a month from vehicle completion to actual delivery at times.

Mine was ordered 8/10, built and released for shipping 8/26 (way quick turn around), and it’s sitting in a delivery yard 7 or 8 miles from me right now but still not “delivered“ to the dealer almost a month later. Hoping for this week but at this point who knows? Be patient is my best advice.
 

catsjeep

Member
Joined
Sep 20, 2021
Messages
12
Reaction score
34
Location
Florida
Vehicle(s)
Toyota
Congrats on the new order.

The tracking systems are fairly accurate, and once you get your build sheet you are in build process and will get window sticker nearing completion. However the big holdup for most people lately is the shipping and delivery times taking a long time, more than a month from vehicle completion to actual delivery at times.

Mine was ordered 8/10, built and released for shipping 8/26 (way quick turn around), and it’s sitting in a delivery yard 7 or 8 miles from me right now but still not “delivered“ to the dealer almost a month later. Hoping for this week but at this point who knows? Be patient is my best advice.
Hopefully you will hear some good news this week. That was a very fast turn around! Thanks for the info!
 

GCM4XE

Active Member
First Name
Mario
Joined
Jul 15, 2021
Messages
44
Reaction score
74
Location
Connecticut
Vehicle(s)
2021 Sahara Unlimited 4XE
My salesman texted me yesterday saying my Jeep has been moved to storage for shipping. Anyone have any idea how long it will take to get to Connecticut?
 

GrayHawk20

Well-Known Member
First Name
Cory
Joined
Apr 7, 2021
Messages
956
Reaction score
1,357
Location
Florida
Vehicle(s)
*See Signature for Info*
Vehicle Showcase
2
My salesman texted me yesterday saying my Jeep has been moved to storage for shipping. Anyone have any idea how long it will take to get to Connecticut?
It won’t take long it’s just a matter of getting a truck out to the area since there’s a trucker shortage.
 

Deek

Member
First Name
Denis
Joined
Jun 5, 2018
Messages
16
Reaction score
37
Location
Grand Rapids, Michigan
Vehicle(s)
21 JLU Sahara Eco-diesel
Crypto email in my inbox this morning advising that while I was traveling yesterday, our Sahara Evo-diesel was built! Yeah!!!!

FCA had indicated ‘estimated ship date’ was 9/23 and while I questioned it all - especially after reading so many of the posts on this Forum - I am very pleased with this good news. Hope now is that they built us a really good one and we will be very happy with it flat towing behind our motor home, running around town, taking extending trips to the national parks on and off road.

Yeah!!!!!!
POC and VOC: 8/23/21
VIN: 8/25/21
Est. Ship Date: 9/23/21
Parts gathered and waiting for production date

Sahara JLU / JLJP74
3.0 L Eco-Diesel
8 Speed Auto Transmission 8HP75 (Germany)
Granite Crystal Metallic
Leather - Black/Dark Saddle
Black Freedom Top
Trail Rail Management System
Stainless Door Sill Guards
Hardtop Head Liners
Advanced Safety Group
Tech Gray Machined Wheels
Alpine Premium Sound System
Remote Proximity
LED Lighting Group
Trailer Tow and HD Electrical Group
Gorilla Glass
Cold Weather Group
All Weather Floor Mats
 

GalacticMouse

Active Member
First Name
Nick
Joined
May 12, 2021
Messages
36
Reaction score
57
Location
Massachusetts
Vehicle(s)
2021 Wrangler JLUS Altitude 2.0L (On Order)
Today is officially 18 weeks and I'm still in D status. I'm wildly annoyed at this point. Dealer is basically saying they have no way to get any more info. I was escalated by Jeep Chat like 6 weeks ago and only got one canned email from a no-reply address, and when I spoke with another dealer at another dealership they basically said 18 weeks with no update is absurd (although they were also kind of trying to convince me to re-order with them, so I'll take that with a grain of salt).

Are there any other avenues you can take to get information?
 

GrayHawk20

Well-Known Member
First Name
Cory
Joined
Apr 7, 2021
Messages
956
Reaction score
1,357
Location
Florida
Vehicle(s)
*See Signature for Info*
Vehicle Showcase
2
Today is officially 18 weeks and I'm still in D status. I'm wildly annoyed at this point. Dealer is basically saying they have no way to get any more info. I was escalated by Jeep Chat like 6 weeks ago and only got one canned email from a no-reply address, and when I spoke with another dealer at another dealership they basically said 18 weeks with no update is absurd (although they were also kind of trying to convince me to re-order with them, so I'll take that with a grain of salt).

Are there any other avenues you can take to get information?
You can try Jeep Care and go that route not sure what luck you’ll have.
 

Iguanamann

Well-Known Member
First Name
Darrell
Joined
Aug 27, 2021
Messages
45
Reaction score
96
Location
Pennsylvania
Vehicle(s)
2021 Jeep Rubicon
So Jeep says it has shipped but my dealer has been telling me for over a week now they "can't tell where it is in shipping". I can track a roll of toilet paper from California to PA and know every damn stopped and bump it makes and they can't tell me where a $55,000 Jeep is?!?!?! Where to all the different "codes" come into play when shipping I see people talking about all the time?
 

LuvYella

Well-Known Member
Joined
Jun 26, 2021
Messages
1,024
Reaction score
1,403
Location
Midwest
Vehicle(s)
2021 JLU
Today is officially 18 weeks and I'm still in D status. I'm wildly annoyed at this point. Dealer is basically saying they have no way to get any more info. I was escalated by Jeep Chat like 6 weeks ago and only got one canned email from a no-reply address, and when I spoke with another dealer at another dealership they basically said 18 weeks with no update is absurd (although they were also kind of trying to convince me to re-order with them, so I'll take that with a grain of salt).

Are there any other avenues you can take to get information?
In my case
Jeep Chat - useless, delayed, canned responses

Jeep Phone Support - a bit better, sometimes

I'm at 97 days since order.

They "escalated" me around 50 days, because my build still hadn't started. Others who ordered after me already had taken delivery.

A long phone chat a week ago yielded the first truly knowledgeable and helpful phone support person. He seemed to do a good job and escalated me to a department he said could actually get real information and make things happen. He promised they would call me with answers. Yeah, you guessed it, nothing.

Called again yesterday, got a nice girl, but man she was clueless and useless. Finally gave up. Oh and she promised she would call me back. You guessed it, nothing.

If there is a way to get actual help I sure haven’t found it.

Dealer expected it would arrive last Saturday. Still nothing from anyone as of today. 😐
 

ZellymtWillys

Active Member
First Name
Mitchell
Joined
Aug 22, 2021
Messages
30
Reaction score
71
Location
Lancaster Pa
Vehicle(s)
1992 Jeep Cherokee Limited, 21 JLU Willys on order

Advertisement



Advertisement
Gibson Leatherworks
 
Advertisement
Top