JL Hd ball joints/ spicer Parts service

intentsrig

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Update: They have sent me new parts and apologized for whoever I talked to on the phone that day. Pretty impressed actually.

Not that it really matters but it is a little annoying. Spicer parts keeps deleting my comment (twice now) from their Instagram about my zerk fittings falling out of their new HD ball joints :CWL:

Called them awhile back about it but all I got was “buy new ball joints”. I asked about the zerk fitting size..nope engineer had no idea. He was an ass as well, maybe his dog died the day before, I mean everyone has bad days so it was more of just an annoyance vs anger. So I ordered an assortment and got one to mostly fit. Problem is I cant find the flush mount style zerk for lower BJ.

Was later told I must not have tightened them down enough..well they came installed on the axle sooo next theory? Lol

Anyways just wanted to rant

wish they had an @

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Moto_21

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Lol they dont even know they put the upgraded ball joints in thier own axle?
 

Moto_21

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The zerks never stayed in mine either, the material wasnt thick enough to hold the threads. I ended up sticking one in and supergluing around it haha. It held
 

CptFloridaMan

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Companies gotta learn that ignoring/deleting comments isn’t how to keep a good public image. If they had replied with concern and interest in your issue it’s much better than just deleting.

They have time to delete your comments but not reply to the user asking about older axles too smh.
 
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intentsrig

intentsrig

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Update: they have sent me a reply! So maybe not the worst customer service but definitely have some bad apples lol
 
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intentsrig

intentsrig

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The zerks never stayed in mine either, the material wasnt thick enough to hold the threads. I ended up sticking one in and supergluing around it haha. It held
Oh man yours came loose too? I’m 99% sure on of my lowers is screwed and filled with half grease/ half water lol. I have no idea how long it was gone. I even took out the shaft and replaced the zerk with one of the other flush mounts from the top. Refilled with grease and boom! Gone again.
 

Moto_21

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Oh man yours came loose too? I’m 99% sure on of my lowers is screwed and filled with half grease/ half water lol. I have no idea how long it was gone. I even took out the shaft and replaced the zerk with one of the other flush mounts from the top. Refilled with grease and boom! Gone again.
Yeah mine popped out driving around the block lol
 

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