Jrbrannan
Well-Known Member
- First Name
- Joe
- Joined
- Jan 2, 2018
- Threads
- 39
- Messages
- 583
- Reaction score
- 703
- Location
- Bloomington, Il
- Vehicle(s)
- 2018 JLUR Ocean Blue 2008 Highlander Hybrid (previously several CJ-7, YJ, TJ, JK)
- Vehicle Showcase
- 1
It is not about being an ass, it is about making sure you are taken care of. I would assume that the GM of my dealer called the FCA rep (not just Jeep customer service, but the person who meets with customers locally on FCA's behalf when the shit hits the fan) and they made sure mine got on the next truck. The GM literally said if it does not ship out within a week he would order another one brand new and have it rushed through. And like magic a week later it was here. I got a great deal, which is why I did not cancel, but this is FCA problem not the dealer problem, but when you "rate" Jeep for your after purchase survey you are rating the dealer, so they will push when you push them.I hear ya but I dont want to be an ass to Kim at Superior, she has helped me every time i have asked and she gave me a Hell of a Deal. I dont think she wouldnt do something to help if she could do it
What dealer did you get yours from?
Keep in mind the squeaky wheel gets the attention. Kim can not back out of the deal, you have given her the deposit. Now it is time for her and her GM to work for you.
BTW- I got mine locally, at Sam Lemans in Morton, and I worked with AJ, he has been great but I had to push every step of the way.
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