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Jeep Wrangler JL drifting issue

old8tora

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"Cali" is a common abbreviation used by some for "California". Others like to call it "Kalifornia" (as in "Peoples Republic of Kalifornia") due to the state's leftist leanings.
And Sherwood Forest is in Nottingham , England . Their sport is archery . Maid Marian is an honorary member of the Merry Men .
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NavyVet1959

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And Sherwood Forest is in Nottingham , England . Their sport is archery . Maid Marian is an honorary member of the Merry Men .
It's only 1045 acres, so about the size of a small West Texas ranch... Our family ranch started out at 640 acres when my great-grandfather originally purchased it.
 
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Tad121819

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Update you guys So FINALLY got a hold of my case manager and all he offered was a $1000 and not to actually attempt to fix the car. From my perspective its disgusting for Chrysler or Jeep to think all I want is money rather than a functional car. I bought this car new it should not have any problems and I am paying monthly for it. WOW!!! to Jeep. Definition of customer service does not exist to them.
 

Werewulf46

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I feel your pain! I am in the same boat and getting ready to file under my lemon law.
Iā€™ve owned jeeps for 40 years including 3 JK models.
I just did dealer visit number 3 with my 2 door Rubicon..
Always the same canned answer, that the problem canā€™t be duplicated and everything is normal..
A salesman did comment that he had observed the same steering problems on some 4 door models that he had driven..
 

JeepCares

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I feel your pain! I am in the same boat and getting ready to file under my lemon law.
Iā€™ve owned jeeps for 40 years including 3 JK models.
I just did dealer visit number 3 with my 2 door Rubicon..
Always the same canned answer, that the problem canā€™t be duplicated and everything is normal..
A salesman did comment that he had observed the same steering problems on some 4 door models that he had driven..
Hi Werewulf46,

I am terribly sorry to hear that you have this concern with the steering in your JL. Has your dealer tried TSB 08-092-18? Please send us a private message if additional assistance is needed while your Jeep is in service.

Darlene
Jeep Social Care Specialist
 

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Yoyo27983

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I purchased my jl in October . I had it two weeks , not a Dailey driver, and noticed the engine was making a noise similar to lifter tick, although it was more of a knock or "cluck" sound. I carried it in and they first said they could not hear it. I carried it to a second dealer without an appointment and the service manager told me "it doesn't sound right and needs to be looked at". I made an appointment with the dealer I purchased it from and after an hour of waiting, they said they did hear the noise and would need me to leave it so they could work on it. I took a loaner to get me home. They then needed to get approval from jeep to perform warranty work. Then the mechanic had a death in the family and was gone for 3 days. They had the Jeep for about three weeks before they called me to say it was fixed. They replaced the passenger side intake cam shaft, oil selenoid, phaser, all lifters and rockers on the intake cam and the lifters and rockers on the exhaust cam. I asked to see the parts twice before they finished the work but was told they had sent them back. I picked the Jeep up and then thanksgiving day, I drove it about 40 miles to my sisters house. When I left to come home I got about 7 miles and the temp warning went off, there was no heat, the coolant temp was on zero and I then got a warning about the engine start stop thank only flashed breifly. I immediately pulled over ,turned it off, and then saw that it had run hot because the mechanic had left off the clamps to the heater hoses and the hose had blown off the heater core. I had to call roadside assistance for a rollback and finally got home at 1am. The next morning I went back to the dealer and they had fixed the hoses and had it running. I heard the same noise that it had before and then they showed me a new jl that had the exact same knock sound and said it was normal. I also complained that the steering was somewhat tight feeling and that I had to continuously make minor corrections to keep it in my lane, which tires you out because of the stiff steering wheel. I also told them that there was a star case open on it. They said they would open a star case on the engine noise and check the steering. They still have it. NOT HAPPY AT ALL!
 

JeepCares

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I purchased my jl in October . I had it two weeks , not a Dailey driver, and noticed the engine was making a noise similar to lifter tick, although it was more of a knock or "cluck" sound. I carried it in and they first said they could not hear it. I carried it to a second dealer without an appointment and the service manager told me "it doesn't sound right and needs to be looked at". I made an appointment with the dealer I purchased it from and after an hour of waiting, they said they did hear the noise and would need me to leave it so they could work on it. I took a loaner to get me home. They then needed to get approval from jeep to perform warranty work. Then the mechanic had a death in the family and was gone for 3 days. They had the Jeep for about three weeks before they called me to say it was fixed. They replaced the passenger side intake cam shaft, oil selenoid, phaser, all lifters and rockers on the intake cam and the lifters and rockers on the exhaust cam. I asked to see the parts twice before they finished the work but was told they had sent them back. I picked the Jeep up and then thanksgiving day, I drove it about 40 miles to my sisters house. When I left to come home I got about 7 miles and the temp warning went off, there was no heat, the coolant temp was on zero and I then got a warning about the engine start stop thank only flashed breifly. I immediately pulled over ,turned it off, and then saw that it had run hot because the mechanic had left off the clamps to the heater hoses and the hose had blown off the heater core. I had to call roadside assistance for a rollback and finally got home at 1am. The next morning I went back to the dealer and they had fixed the hoses and had it running. I heard the same noise that it had before and then they showed me a new jl that had the exact same knock sound and said it was normal. I also complained that the steering was somewhat tight feeling and that I had to continuously make minor corrections to keep it in my lane, which tires you out because of the stiff steering wheel. I also told them that there was a star case open on it. They said they would open a star case on the engine noise and check the steering. They still have it. NOT HAPPY AT ALL!
Hi Yoyo27983,
I am truly sorry that your concerns have not been resolved yet. Please send us a private message if you would like any assistance while your Jeep is at the dealer. We are more than happy to help!
Lydia
Jeep Social Care Specialist
 

Yoyo27983

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Lydia,
Thank you for taking an interest. I will certainly reach out to you if it comes to that.
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