And to clarify, over filling a whole quart NO doubt causes problems. But, it could be worse if they did not use the right type as well. I have no proof mine did or didn’t since I didn’t test the oil inside. But, it is reasonable to assume if the untrained mechanics assumed the oil quantity was the same as the JK they could have also assumed the oil type was the same and not paid attention.Dear JeepCares,
I would like FCA to provide an official response specific to the damage that overfilling this engine may cause. Many customers will want this information so that they can be safeguarded against future engine failure expense that over filling oil causes. Thank you, we look forward to your response & appreciate the support you provide your customers.
Please don’t ask me to private message you, I have already done this with my specific experience / details / dates / Dealer name / VIN# etc. but I have not received a response from you.
I tried to post my video of the Jeep mechanic admitting he didn’t realize there was a difference but this forum does not take the file type.
I have offered Jeep options to address my concern, and said I would sign a NDA if needed. If they don’t take me/this issue serious, I will no doubt take legal action. If you have had similar experiences, I’d be happy to discuss the possibility of a class action lawsuit with my attorney. Please send me your information if you would like. Completely oversight in training on Jeep’s part and an inexcusable situation for a new customer to be in just haven spent $50,000 on a new vehicle. Complete shame. But what determines if I’m going to forgive a mistake vs never be a Jeep customer again is how they handle this. Do the right thing Jeep!