Jeep won't cover engine if i do my own oil changes.

  1. ReidJL75

    ReidJL75 Active Member

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    My Jeep is a 2020. My first oil change I did myself a bit early as I Drove my JLUR across the country in December. My Dealer called me last week to remind me that my first service is at 8000km or 6 months, whichever comes first. I'm at 12000km now. I went into the dealer and asked what the service entails and they said it was an oil change. I mentioned I did it myself, logged it and kept the receipts for proof. The lady behind the counter proceeded to tell me that if I have any engine problems down the road that jeep will not cover any warranty work on it. It's the 3.6l. I'm not worried and thinking it may be BS but not sure. Anybody have any experience with this? I'm in Canada.
     
  2. Dkretden

    Dkretden Well-Known Member

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    I can’t speak to Canada laws. I think that is the key here for anyone posting a reply.
     
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  3. Andy-jr.

    Andy-jr. Well-Known Member

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    I think that's total BS if they told you that. I also do my own oil changes and plan on doing them when my 2020 comes in. You should look at the Jeep wave and get your four free oil changes from the dealer for free.

    https://www.jeep.com/jeep-wave.html
     
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  4. OP
    OP
    ReidJL75

    ReidJL75 Active Member

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    Sadly no Jeep wave in Canada. :(
     
  5. BigGreen

    BigGreen Well-Known Member

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    Sounds like its more of a Jeep finger.
    You should have some consumer protection laws where they have to prove your oil changes caused the engine failure.
     
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  6. Rploaded

    Rploaded Well-Known Member

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    I’ve never heard of that before, sounds like dealership scare tactics. Log your self service in the mopar app.
     
  7. viper88

    viper88 Well-Known Member

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    Here is the States changing your own oil and filter is not a issue as long as you keep records and receipts for the oil and filter.

    Not sure what your laws in Canada are? Time to read your owners manual. I would email FCA Canada and ask. That way you get a email confirmation back one way or the other.

    I am honestly guessing you are OK but for peace of mind maybe take it in for a oil change now. So you have a documented receipt for a oil change to cover yourself if your dealer is problematic.
     
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  8. oceanblue2019

    oceanblue2019 Well-Known Member

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    So it's not free and therefore warranty voiding to not pay them $150 to overfill it for you?
     
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  9. Shots

    Shots Well-Known Member

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    Yeah, that sounds like a scare tactic to me too, but I don't know Canadian law so it's hard to tell. If that is how it works in Canada, that's a bunch of crap.
     
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  10. Roky

    Roky Well-Known Member

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    :swear:..... time to move.....:)
     
  11. Maverick909

    Maverick909 Well-Known Member

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    I use the note section in the jeep manual for logging the mileage oil and filter brand and weight for everything i do. i also include all warranty work and the mileage it was fixed at there as well. Cannot say i've ever had a problem with it. I owned a 2004 1500 ram 5.7L hemi back in my early 20's drove the crap out of that truck but i did every oil change 2500 miles early and always did the major services myself. at 44k miles my engine started to knock really bad. went to multiple dealers to only hear "everything seems normal" but at the fifth dealer and me complaining they warrantied the motor due to " piston slap in two cylinders" they never asked about my oil changes or service records though even though i was ready to hand them when asked. i wouldn't stress it to much. Keep your records up-to-date and you'll be fine. plus there are still dealers that cant seem to put the right amount of oil in.
     
  12. aprez27

    aprez27 Well-Known Member

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    Remind them that some of the hacks they have working in the service dept. still think the JL takes 6 quarts of oil...
     
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  13. Sorbs

    Sorbs Well-Known Member

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    If you do have any problems, take it to another dealer, but know that some in the Hellcat forum have run into the same issue. Warranty claims have been refused for not following oil change intervals and doing the maintenance themselves. Document everything.
     
  14. roaniecowpony

    roaniecowpony Well-Known Member

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    #14 Jan 30, 2020
    Last edited: Jan 30, 2020
    Read your warranty.

    In Canada, there are anti-competition (monopoly) laws that prevent a business from limiting consumers to one source of products or services.
     
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  15. Grooster

    Grooster Active Member

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    I'm at 13K and had 2 dealer applied oil changes at no cost. I'm running a '19 Sahara JLU with the 2.0 Turbo. I'm lucky in that I have a reliable dealer that over three new vehicles bought has always done me right.
     
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