TaiMc
Well-Known Member
- First Name
- Tai
- Joined
- Jun 23, 2018
- Threads
- 9
- Messages
- 2,038
- Reaction score
- 3,449
- Location
- Houston, TX
- Website
- www.instagram.com
- Vehicle(s)
- '18 JLU Sport Mojito!, 3.6L & '18 Ninja 400 KRT
- Occupation
- Communications Manager
- Vehicle Showcase
- 2
THIS. It’s perhaps why I’ve received near perfect service since 2005 as being a vehicle owner.Sometimes a little smoothing over of things helps and BUILDING a reLatinos hip with the Dealer helps too. Respect should go both ways has always been my calling card and if I don’t feel like that works I walk. Just ask the LARGEST Chevrolet Dealer in my area when they screwed me over on a brand new 2010 Camaro in for service.
Another thing that I do is I recognize good service with something as simple as a small gift card for someone that has done something for me. My wife was in a mood, but was shopping at a nice store. I was watching the young lady that was helping her, and the young lady stayed with it. I walked down and got a Starbucks gift card for $10 and went back and handed it to the young lady. She was amazed!, It was also HER first day on the Job. I told her to keep it up and she will do well!
Many times your demeanor as a customer can change the entire work atmosphere when dealing with folks in service. Asking them about their day, giving them a smile or even a box of kolaches or donuts for a massive repair, well done.
It means more than we realize.
Sponsored