aldo98229
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- First Name
- Aldo
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- Nov 16, 2019
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JD Power published its annual Customer Service Study, which ranks brands by their dealer experience.
Unsurprisingly, Jeep ranks 3rd from the bottom. CDJR, as a group, take the entire bottom quadrant, with Hyundai sprinkled in there, fighting in a race to the bottom.
This is the first time in 28 years JD Power registers a drop in the service scores.
Here are the article and the rankings: https://autos.yahoo.com/2023-j-d-power-u-173100041.html
Unsurprisingly, Jeep ranks 3rd from the bottom. CDJR, as a group, take the entire bottom quadrant, with Hyundai sprinkled in there, fighting in a race to the bottom.
This is the first time in 28 years JD Power registers a drop in the service scores.
Here are the article and the rankings: https://autos.yahoo.com/2023-j-d-power-u-173100041.html
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